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Hampton Inn Marion

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Hampton Inn Marion
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291 Reviews from our TripAdvisor Community

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Showing 289: English reviews
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Reviewed 5 days ago NEW

We have stayed here several times, but this time was disappointing. The room was not cleaned well neither before we got there nor while we were there. There had been damage to the shower that was not fixed well. The shower itself didn't work properly, and neither did the toilet.

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Helpful?
Thank GwenM
Stafford Springs, Connecticut
HOTEL’S FAVOURITE REVIEW
Reviewed 8 December 2016

Very clean & comfortable Hampton Inn. Breakfast was the usual Hampton fair served warm in a clean atmosphere Everyone from the front desk to the breakfast room was very friendly and helpful. Overall this is a unit Corp. can be proud of.

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Helpful?
Thank irishpkc
About Hotel's Favourite Review
rita_mrnin, Front Office Manager at Hampton Inn Marion, responded to this review

I would like to take the time out to thank you for sharing your feedback. Here at the Hampton Inn in Marion we thrive to go above and beyond to provide our guests with excellent service to make them feel at home. We are glad you enjoyed your stay and look forward to seeing you again in the near future....

LAPEER
Reviewed 2 weeks ago

My first impression, the woman who checked us in either had a cold or her allergies were a mess, but she sounded like she was miserable. I pulled out my own pen to sign in instead of using the one she handed me...I didn't need a cold! It is much farther off the interstate than we had expected. The only...

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Helpful?
Thank kcheze
Mrnin_hampton, Guest Relations Manager at Hampton Inn Marion, responded to this review

Dear KcKheze, I appreciate the review of your recent stay at our hotel. One of our GSA has had some allergy issue and we have left hand sanitizer at the desk as well. I have addressed these issues with our staff. Our pillows are Brand approved & we only purchase via approved vendors, I will however check these pillows. The...

Marion, Indiana, United States
Reviewed 3 weeks ago

We have stayed at this hotel many times a year over the last 5-7 years. It is obvious the management and or housekeeping staff has changed. The lobby, halls & elevations are looking shabby, run down and dirty. Our room and bath did not smell or appear clean. We were very disappointed. Typically we would enjoy the complimentary breakfast, but...

Review collected in partnership with Hampton
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Thank 13denac
Reviewed 4 weeks ago

Good place to stay while in Marion. Probably the nicest hotel....it's the only one I'll stay in while in Marion. Staff always friendly. Close to Indiana Weslyan University, which is why I always stay here.

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Helpful?
Thank Patty F
Simi Valley, California
Reviewed 4 weeks ago

Very basic hotel. The shower was cold and the breakfast was rather disgusting. Not much to choose from in Marion, but I will definitely try something different next time I'm there. About a 10 minute drive to IWU.

Review collected in partnership with Hampton
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Helpful?
Thank Todd0808
Mrnin_hampton, Guest Relations Manager at Hampton Inn Marion, responded to this review

Thank you for your time in taking our survey. Hampton Marion is an older style hotel. Hotel just got approved for renovation which will be going through a facelift shortly. Out breakfast items / menu are Hampton Brand approved. I have shared your concerns with our team & will look ways to improve & rotate menu daily. Should your future...

Northampton, United States
Reviewed 4 weeks ago

We were promised a cot in our 2 queen bed room and when we arrived, there was no cot. We were then told it was against their policy and a fire hazard, so we were misinformed. We received no apology nor discount for the inconvenience

Review collected in partnership with Hampton
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Thank melissabZ5226HA
Mrnin_hampton, Director of Sales at Hampton Inn Marion, responded to this review

Dear Melissa Baker: Thank you for taking the time to participate in Hampton Inns survey. Upon reviewing your email & history of your reservation, you had booked a KXTY (King standard) You called hotel to change this room type to a room with 2 beds. At this time you informed you had 2 kids. On the day of arrival, you...

Kansas City, United States
Reviewed 16 March 2017

We stayed at the Hampton for 2 nights in March of 2017. We checked in late at night and went to the room. Check in was smooth. The room had ants in the bathroom. We complained and were immediately given a new room. The "black out" curtains didn't work very well, and the pillows were cheap, but everything else was...

Review collected in partnership with Hampton
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Thank juliecR4910HG
Mrnin_hampton, Guest Relations Manager at Hampton Inn Marion, responded to this review

Dear Ms. Julie, Thank you for being our Guest. we have been replacing our pillows & in future should you feel a room is not up to your satisfaction please call the front desk & we will do our best to accommodate you. We hope to see you in the near future, please feel free to contact me direct. Have...

Terre Haute, Indiana
Reviewed 16 March 2017

I would never suggest this hotel! The manager at this hotel is the rudest person I have ever spoken to. I was charged for an extra night bc we requested late check out and she said we did not. We left at 11:30 and our late check out was approved until noon. She proceeded to tell me that she saw...

Review collected in partnership with Hampton
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Helpful?
Thank 589shannal
Mrnin_hampton, Guest Relations Manager at Hampton Inn Marion, responded to this review

Dear 589shannal; Thank you for taking out your time to review Hampton Inn Marion. My apology that you had issues with our Duty Manager Ms. Beth. Please note upon reviewing History & reading key log it does show the room was checked out later that 11.30am. Hilton corporate has also looking into your file and is aware of the history...

Eugene, Oregon
Reviewed 14 March 2017 via mobile

This Hampton is a bit tired, could use an update. That said the room was clean and comfortable. Staff was very nice. Decent free hot breakfast. Indoor pool and gym. I would probably stay here again and probably the best Marion has.

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Helpful?
Thank bbqmaster69

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn Marion

Address: 1502 N Baldwin Ave, Marion, IN 46952-1927
Region: United States > Indiana > Marion
Price Range: $137 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Marion 2.5*
Number of rooms: 73
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Also Known As:
Marion Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Marion staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I reserved a room on the third floor away from vending and elevator. Close to stairs and away from Route 9. Quiet.”
190patricia, 14 Mar 2017 | Read review
“I stayed in rooms on both side of the hotel and they was all the same nice and quiet, work both day and night.”
205tw, 17 Nov 2015 | Read review
“WiFi weak no matter where you are. Had to ask for password not offered at check-in”
Lora719, 9 Sep 2015 | Read review
“Make sure there will be no running trucks under your room!!!!!”
Sweetie333, 27 Jan 2014 | Read review
“The whirlpool tub was awesome!”
GHawg, 19 Dec 2013 | Read review
5 of 5