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Stayed here for a mystery tour. Thoroughly enjoyable
Roomy, 2 years old, modern contemporary style
Larger size refrigerator (bonus!)
Standard hotel size microwave
Keurig coffee machine: four kups and one tea bag
Wall AC unit with wall thermostat.
Two mirrors: wall size and over...More
This is my second week here for business and I've enjoyed both times. The rooms are clean the staff is friendly and they have a wonderful breakfast here always had good variety. Half the hotel is under construction though just be aware but they're very...More
Thank Linda W
Response from Paul F, General Manager at Holiday Inn Express MadisonResponded 21 March 2017
Thank you so much for your business and your feedback from your recent stay. We appreciate your patience during our renovation, as we are working to continue to improve and provide the best product and service we can. We hope to see you again in...More
The hotel is in need of a remodel, which it is now getting. However, conditions were "messy" and not relaxing. The pool was closed, with no explanation. The continental breakfast was hot and fresh. Everything considered, I thought it was an expensive mediocre stay.More
Response from Paul F, General Manager at Holiday Inn Express MadisonResponded 4 weeks ago
Thank you so much for taking the time to provide us feedback on your most recent stay. We apologize for any issues that our renovation may have caused during your visit. We are currently in the process of updating the property and would love to...More
Changed my original negative review due to actions taken by the management to address my initial complaints. They treated me very fairly and in a very professional way. Very happy with my stay even with the inconveniences. Staff was very nice and polite. Thank you!More
Response from Paul F, General Manager at Holiday Inn Express MadisonResponded 2 May 2017
Thank you so much for taking the time to give us feedback from your recent stay. It was a pleasure speaking with you and I know that in the future we will be able to exceed your expectations. Thank you for your kind words and...More
Very poor place to stay. Given wrong type of room on check in. A/C unit not working right in room. Entrance area and whole first floor smells like cigarette smoke. People standing and sitting by front door smoking. Party started in next room at 5:30...More
Thank Dennis F
Response from Paul F, General Manager at Holiday Inn Express MadisonResponded 24 April 2017
Thank you for taking the time to provide feedback for your most recent stay. I apologize for any issues that may have been caused by the renovation process we are going through right now, and I will use your feedback so that we can improve...More
USD 122 - USD 211 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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