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Residence Inn Indianapolis Airport

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Residence Inn Indianapolis Airport
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102 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Peoria, IL
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 days ago NEW via mobile

My family stayed over a weekend recently to visit extended family in the area. Every single staff person that we encountered was over the top welcoming and friendly. My only suggestions would be that the pool and hot tub need updating/cleaning due to the appearance of them, and the mattresses on the beds were not as comfortable as at other... More 

Helpful?
Thank luvof3
Steve G, General Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you so much for reviewing our hotel! We are so glad you enjoyed your stay and are glad the staff was able to create a great experience! Your feedback is very important and we look forward to seeing you again. Kind regards, More 

Berlin, Wisconsin
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW via mobile

Stayed at this hotel for 2 nights. Loved the suite room which was very clean and comfortable. Being near the airport I wasn't bothered by plane noise as much as I thought I would be. All staff was very friendly and helpful!

Helpful?
Thank Doris H
Steve G, General Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you so much for reviewing our hotel. We are so glad you enjoyed your stay with us and I look forward to sharing your kind feedback with our team! We hope to see you again should you return to Indianapolis, More 

1 review
Reviewed 2 weeks ago

We started at a different hotel. It was terrible. My sister was at this Residence Inn. She said it was the nicest hotel she has stayed at with her family of six. I switched to this hotel. This hotel was very clean, this is something you should take for granted. The breakfast was great. The pool and hot tub were... More 

Helpful?
Thank Angie D
Steve G, General Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you so much for taking the time to review our hotel! We are so glad you enjoyed your stay with us and that your family did too! I'm so glad our staff could make you feel at home while traveling and we look forward to sharing your feedback with the team. We look forward to seeing you again and... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

I was very impressed with the staff. When they saw that my mom was disabled they quickly changed us to a room closer to the entrance. All staff were very kind and would recommend it. The breakfast had a good selection including tortillas, cheese, and salsa for a breakfast burrito.

Helpful?
1 Thank Ann B
Steve G, General Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you so much for taking the time to review our hotel! We are so glad you enjoyed your stay with us and that our staff was able to quickly address your request. I look forward to sharing your feedback with the team and should you be back to the area, we look forward to seeing you again. Thank you... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

The room we booked was perfect. Two bedrooms,two bathrooms,kitchen with full size frig,stove,dishwasher and microwave. Dishes,and silverware. Each couple had privacy yet we could sit together at the kitchen table or on the couch or chairs we ordered and couple sandwiches from Jimmy John's, that were delivered in about 5 min,"freekyou fast.hotel clean,comfy, and great staff.they called a cab for... More 

Helpful?
1 Thank Jean C
Steve G, Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you so much for taking the time to review our hotel! We are so glad you enjoyed your stay with us and hope you had a great time at the wedding! We look forward to seeing you again in the future. Thank you so much for you business, More 

Level Contributor
8 reviews
6 hotel reviews
Reviewed 22 October 2016 via mobile

If you have other options take them! Not at all impressed with this property. It needs updating and to be cleaned! Carpets in the room were visibly dirty, the room was outdated, bathroom was questionable from a cleanliness standpoint, its right next to an onramp to the freeway (loud),the side door was broken (the card access didn't work so anyone... More 

Helpful?
Thank Rebecca K
Steve G, Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you for taking the time to review our hotel. We are so sorry that you did not have a great experience. We have fallen short on service during your stay and we have shared your feedback with the hotel staff to ensure this was addressed right away. Again, our sincere apologies for not upholding our commitment to provide a... More 

Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 October 2016

This was in a good location. We were able to walk to the awful Waffle House. Nice indoor pool and jacuzzi. Wish there was a pool outside. We when tried to cook breakfast in those cheap pots, it burnt our food

Helpful?
Thank Ronda R
Steve G, Manager at Residence Inn Indianapolis Airport, responded to this review

Rhonda R, Thank you so much for reviewing our hotel. Next time you're in Indianapolis, we hope to have another chance to correct the issues, you've experienced. More 

New York City, New York
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 September 2016

Basic Marriott residence inn, clean, friendly helpful staff etc. Please note that if you are without transportation there isn't much in walking distance. Waffle House, convenience/Gas station, sandwich shop a family restaurant across the street and a pub/restaurant across the street but closed on Sunday. Guess what day I was there? Yes a football Sunday wit no pub. :) The... More 

Helpful?
Thank robert s
Steve G, General Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear your overall stay was satisfactory, but of course wish your Sunday could've turned out a bit better. Should you return and have a similar request, we'd like to assist in finding transportation and a great place to enjoy the games. We hope to see you... More 

Thomaston, Georgia
2 reviews
Reviewed 18 September 2016

I stayed for a little over a month on business and I have to say I was very impressed with this hotel. I was always greeted by a smiling face and the hotel was always neat and clean. I have to say Julie, Scott, Rachel, and Trevor were always so kind and helpful with anything that I needed. I will... More 

Helpful?
Thank jeepguy934
Steve G, General Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you so much for taking the time to review our hotel. We are so glad you enjoyed your stay with us and that our staff could make you feel at home while traveling on business. I look forward to sharing your feedback with the team and should business bring you back to the area, we look forward to seeing... More 

Lemont, Pennsylvania
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 August 2016

Very spacious room with two bedrooms and two baths. Location was convenient and quick drive to downtown Indy. Breakfast was always very nice as well, especially considering it was included in the price of the room. Only one complaint - some of the hallways and common areas of the annex building should have been better cleaned.

Helpful?
Thank Jonathan K
Steve G, Manager at Residence Inn Indianapolis Airport, responded to this review

Thank you so much for reviewing our hotel! We do apologize for not achieving our goal in providing you with an exceptional stay. We do hope you give us another chance and we have discussed the concerns you have with the appropriate departments. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Residence Inn Indianapolis Airport is ideally located near I-465 and I-70 and offers a complimentary airport shuttle service to make it one of the top Indianapolis Airport hotels. This ideal location offers easy access to all of Indianapolis’ top destinations including Indianapolis Motor Speedway, Lucas Oil Stadium, the Indianapolis Zoo, as well as the offices of Eli Lilly, Wellpoint, FedEx, and ExactTarget. Guests love starting their day off right with the complimentary breakfast buffet, and unwinding at the social hour (Mon-Wed evenings). Each of the pet-friendly suites are 50% larger than standard hotel rooms and are highlighted by flat-screen TVs, fully-equipped kitchens, and luxury bedding. Guests staying at this Indianapolis Airport hotel enjoy premier amenities and an ideal location to make this one of top extended stay hotels in Indianapolis. ... more   less 

Additional Information about Residence Inn Indianapolis Airport

Address: 5224 West Southern Avenue, Indianapolis, IN 46241
Region: United States > Indiana > Indianapolis
Price Range: $153 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Indianapolis Airport 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Residence Inn Indianapolis
Indianapolis Residence Inn
Hotel Style:
#67 Business Hotel in Indianapolis
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Questions & Answers

Questions? Get answers from Residence Inn Indianapolis Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I could her highway vehicles during the night. My sister was in a different room and they couldn't hear this noise. We were in room 120”
 of 5 bubbles angied693, 16 Nov 2016 | Read review
“Ask for a room in the main building, away from the highway on-ramp.”
 of 5 bubbles Ark_Trav, 29 Aug 2016 | Read review
“3rd floor very quiet and away from early morning breakfast crowd.”
 of 5 bubbles PaulY748, 22 Aug 2016 | Read review
“See above!”
 of 5 bubbles David_Aggie, 14 Jul 2016 | Read review
“only downfalls,near an interstate so not the best for a light sleeper. No where to walk around outdoors near hotel”
 of 5 bubbles darindap, 13 Apr 2016 | Read review
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