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Courtyard Indianapolis at the Capitol

CourtyardUSD 180*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Courtyard Indianapolis at the Capitol
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291 Reviews from our TripAdvisor Community

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Showing 286: English reviews
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Reviewed 4 days ago NEW

Our carpet was covered in stains and didn't look like there had been any effort made to get them out. There was a hair in the shower and the drain didn't work. I told the front desk about the hair and all he said was, "oh. sorry." I'm not sure if we had children in the room above us or...

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Helpful?
Thank Lora G
Amy A, General Manager at Courtyard Indianapolis at the Capitol, responded to this review

Lora G, I can completely understand why you wanted to check out early from the hotel with the experience that you have shared. I want to sincerely apologize for the lack of cleanliness and further more, concern from the team. These are not the standards that we uphold here at all and I am personally addressing the issues you have...

Novi, Michigan
Reviewed 1 week ago

Seriously...stay at a Hilton property. First of all, this Marriott hotel is very nice. The rooms are comfortable, clean and there is free wifi. The front desk personnel are friendly and helpful. These facts make it like most of the large chain hotels so nothing special about that. This hotel does not offer free breakfast, snacks at night or any...

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Helpful?
Thank CaymanMike
Amy A, General Manager at Courtyard Indianapolis at the Capitol, responded to this review

CaymanMike, Thank you for sharing your experience about your most recent stay at the Courtyard Indianapolis at the Capitol. We appreciate any and all feedback we receive from our valued guests. We're sorry to hear that our brand was not a right fit for you. We understand it's not for everyone, which is the beauty in being able to choose...

Oregon, Ohio
Reviewed 3 weeks ago

Stayed her for a convention and upon arrival I was informed that my company had not received payment (check) yet. Front desk staff was unbelievably understanding and spoke to my finance dept and worked out the details. Was in my room in less than 20 minutes. This was my bird stay her for the same reason, GREAT SERVICE!!!!!

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Helpful?
Thank Mark M
General M, General Manager at Courtyard Indianapolis at the Capitol, responded to this review

Mark, We are so happy to know that the service you received while staying at our property really stood out to you, and appreciate that you wanted to highlight it in a review! Thank you for your loyalty and kind words, and we look forward to serving you again on your next trip to Indy.

West Reading, Pennsylvania
Reviewed 4 weeks ago via mobile

Jason at the front desk was incredible! He was kind, personable and efficient! It was one of the quickest check in' s ever which after a long day of travel I can appreciate! The hotel was nice, typical courtyard with the great new updated lobby decor. The bed was comfortable and room was clean I have no complaints, will definitely...

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Helpful?
Thank English B
General M, General Manager at Courtyard Indianapolis at the Capitol, responded to this review

English, Thank you for taking the time to share your wonderful comments with us. We're so glad you enjoyed your stay and had such great things to say about everything and everyone! We look forwarding to seeing you again.

Chicago, Illinois
Reviewed 11 February 2017 via mobile

We stayed at this Courtyard from Thursday-Sunday over a boys volleyball weekend. The staff was very nice from the front desk to the cafe. The cafe serves Starbucks coffee and some hot meals. They made me eggs to order daily, which were very good (not free nor expected to be). The first room we were assigned for my wife, son...

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Helpful?
Thank nlman1985
Amy A, Manager at Courtyard Indianapolis at the Capitol, responded to this review

Dear nlman1985, We are so happy to hear that you enjoyed your weekend here and that we were able to accommodate your needs! We sure hope everything went well with the volleyball tournament. Thank you so much for sharing your experience here on tripadvisor. We welcome you to come back and stay with us on your next trip to Indianapolis!

Detroit, Michigan
Reviewed 1 February 2017

We were in town (Indy) for a family event. I have always stayed at Embassy Suites or Hiltons, but my husband prefers Marriott so we booked Marriott Courtyard for the weekend in Indy - there are 6 of us and we booked 2 rooms - our bill for the weekend was just under $1000. I don't know if this location...

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Helpful?
Thank travelmom19732017
Amy A, Manager at Courtyard Indianapolis at the Capitol, responded to this review

Dear travelmom19732017, I'm am sorry to hear that our property was not a right fit for you. With Courtyard's bistro concept, breakfast is not included unless it’s a packaged rate or negotiated with a group rate. It’s quite possible your friends were able to book this. We’re always happy to recommend other Marriott brands such as the Residence Inn and...

Reviewed 19 January 2017 via mobile

Beds were very small Toilet was dirty. No Shuttle to Indiana Convention centre I bought 2 sodas, water and 2 packets of chips and it was $22 at the hotel.. thought is was really expensive Was not impressed with little restuatant site.. overpriced and did not have a good variety.

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1Thank Nico-and L
Amy A, Manager at Courtyard Indianapolis at the Capitol, responded to this review

Dear Nico-and L, I am so sorry to hear that you did not have a good experience while staying at our property. We're always happy to share what amenities we have to offer before making your reservation so that we can ensure we're the right fit for you. Thank you for sharing your feedback. We wish you the best of...

Louisville, Kentucky
Reviewed 2 January 2017 via mobile

My husband and I visited Indy for a basketball game. I travel frequently for work so I'm used to living in and out of hotels. I will say the staff at this hotel were all so friendly and attentive to everyone's needs! Willie who works as the bartender, cook , cashier, counselor and whatever else you need him to be...

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Helpful?
Thank ebrinley01
Amy A, Manager at Courtyard Indianapolis at the Capitol, responded to this review

Dear ebrinley01- Thank you so much for your kind review of our property! Willy will be so excited to hear this review and know that you thought so highly of him! I am sorry to hear that you don't always have experiences like this when you travel but I'm delighted to hear that we were able to provide that comfort...

Reviewed 28 December 2016

What an amazing hotel. Our family spent the night at the hotel on December 22 before heading to the Indy Children's Museum. I cannot say enough wonderful things about the staff in this hotel. They are so on their game! Very welcoming and attentive. Eric and Jason at the front desk are the BEST! They made a big deal out...

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Helpful?
Thank Julzinky
Amy A, Manager at Courtyard Indianapolis at the Capitol, responded to this review

Dear Julzinky, I am so delighted to hear that you and your family enjoyed your stay at our property. I can't wait to share your feedback with my team, especially Zach and Jason! We sure hope your son enjoyed his birthday here in Indy. We hope to have you back here next time your travels bring you to Indianapolis! Thank...

Lima, Ohio
Reviewed 22 December 2016

Highly recommend for many reasons. First, definitely for customer care. Customer service was AMAZING...these people were just wonderful, down to earth yet professional, and truly cared about you and your family having a positive experience. For that reason alone, I'd stay again. Another is location. We were in town to take a relative for a procedure at the hospital (IU...

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Helpful?
Thank Lynn T
Amy A, Manager at Courtyard Indianapolis at the Capitol, responded to this review

Dear Lynn T- Thank you so much for your kind review of our property! We are incredibly happy to hear that we were able to make a not-so-enjoyable trip more easily enjoyable for you! All of our team members here really do enjoy their jobs and love to hear when they have such a positive impact on someone's stay. I...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
A stand-out among hotels in downtown Indianapolis, the renovated Courtyard Indianapolis at the Capitol is located on Senate Avenue right behind the State Capitol Building and the Indiana Government Center. Guests also appreciate our location within walking distance to the Indiana Convention Center, Bankers Life Fieldhouse, Circle Center Mall and IUPUI. Our open lobby space and renovated guest rooms feature the modern conveniences today's traveler has come to expect. Enjoy our onsite Bistro with lounge seating and full bar, interactive touchscreen GoBoard in the lobby as well as private media pods with personal TVs, a 24 hr. Market and boarding pass printing station. The Courtyard Indianapolis at the Capitol has space and flexibility unmatched by other hotels in downtown Indianapolis to help you make the most of every travel experience. ... more   less 

Additional Information about Courtyard Indianapolis at the Capitol

Address: 320 N Senate Ave, Indianapolis, IN 46204-1708
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $191 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Indianapolis at the Capitol 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Courtyard By Marriott Indianapolis At The Capitol Hotel Indianapolis
Courtyard Indianapolis
Indianapolis Marriott
Indianapolis Courtyard
Hotel Style:
#24 Family Hotel in Indianapolis
#27 Business Hotel in Indianapolis
#27 Romantic Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Indianapolis at the Capitol staff and other travellers.
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Questions? Get answers from Courtyard Indianapolis at the Capitol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a suite - the suites are a TINY bit bigger, but not much.”
travelmom19732017, 31 Jan 2017 | Read review
“For quiet, ask for a top floor room on an end”
DDDFJD, 11 Nov 2016 | Read review
“Pick an upper floor room to eliminate ground noise”
GrayCatVintage, 7 Nov 2016 | Read review
“We shold have complained about the odor but we were told they were full”
REZ1059, 19 Sep 2016 | Read review
“Hi floor so you don't hear the people stomping above you.”
drichrx, 24 Aug 2016 | Read review
5 of 5
Courtyard
USD 180* /night
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Expedia.comUSD 180
Hotwire.comUSD 181
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Prices are for 1 room, 2 adults
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