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31/01/2018 01/02/2018
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    Residence Inn Indianapolis Downtown on the Canal

    350 W New York St, Indianapolis, IN 46202-3240
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    31/01/2018 01/02/2018
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    Savings alert: 22% below average rate

    The price you found is 22% lower than this hotel's average rate of USD 253/night.

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    USD 198*
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    Traveller (128)
    Room & Suite (58)
    Pool & Beach (3)
    Overview
    • Excellent51%
    • Very good33%
    • Average11%
    • Poor4%
    • Terrible1%
    Travellers talk about
    “main elevator” (4 reviews)
    “front desk” (54 reviews)
    Free Wifi
    Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
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    Rooms
    31 Jan.1 Feb.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (367)
    There are newer reviews for Residence Inn Indianapolis Downtown on the Canal
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    21 - 25 of 360 reviews

    Reviewed 19 September 2017

    Cheerful service at front desk. Rooms are a bit worn around the edges, trim needing paint, etc. But good value ($137 plus tax) for the suite. On check-in guests are being asked to sign a "noise policy" which is most welcome news, to ensure we...More

    Thank gazooby
    Response from General M, General Manager at Residence Inn Indianapolis Downtown on the CanalResponded 22 September 2017

    gazooby, Thank you for reviewing your recent stay and sharing feedback that helps us to continually improve the guest experience. We're pleased to know you enjoyed your overall visit, and we hope to have the opportunity to welcome you back again!

    Reviewed 16 September 2017

    I stay here each week when I visit Indy for work. I normally arrive after midnight to check in and am always greeted by Jeanie who takes great care of me, makes things incredibly easy, and is always a smiling face when I arrive and...More

    Thank marchudak
    Response from General M, General Manager at Residence Inn Indianapolis Downtown on the CanalResponded 18 September 2017

    marchudak, Thank you for reviewing your recent stay with us, and thank you for acknowledging our great team here on property. We appreciate your loyalty and look forward to seeing you again soon!

    Reviewed 13 September 2017

    Traveled for business. Stayed the same weekend GenCon was in town, so some latitude was given...but not for long. Easy check-in, good location with regards to downtown proximity, easy parking. Room was filthy. Appeared to be blood or red nail polish on the sheets. Closer...More

    Thank Zach T
    Response from Ryan G, General Manager at Residence Inn Indianapolis Downtown on the CanalResponded 13 September 2017

    Dear Zach T., Thank you very much for your feedback regarding your stay with us. First and foremost, please accept my apology for the issues that you encountered during your stay with us. I would have the same reaction as you if I encountered any...More

    Reviewed 12 September 2017

    The Residence Inn Indy Downtown is a great property to stay at. Very friendly staff, clean accommodations with a wide variety of amenities for a comfortable stay. The canal provides a beautifully tranquil place to take a walk at the end of the day and...More

    Thank Bethany W
    Response from General M, General Manager at Residence Inn Indianapolis Downtown on the CanalResponded 14 September 2017

    Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

    Reviewed 6 September 2017

    Due to a last minute need to book a block of rooms, the Sales Coordinator, Khadijah Henderson, stayed late on a Friday evening to complete the booking as necessary. She allowed for a successful work week for me and my colleagues involved. Thanks again to...More

    Thank ejwalter22
    Response from Emily M, Front Office Manager at Residence Inn Indianapolis Downtown on the CanalResponded 10 September 2017

    Thank you for taking the time to provide feedback on your most recent stay with us at the Residence Inn on the Canal. We are so glad to hear that Khadijah was such great help to you! We will be sure to pass on your...More

    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Self-Serve Laundry
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Hot Tub
    Details
    • Price range
    • USD 161 - USD 293 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Family Hotel in Indianapolis
    • #29 Romantic Hotel in Indianapolis
    • #41 Business Hotel in Indianapolis
    • Room types
    • Suites ,
    • Kitchenette ,
    • Family Rooms ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 134
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, Travelocity, Orbitz, getaroom.com, Hotwire, HotelsforEveryone, HotelQuickly, Cancelon and TripOnline SA so you can book your Residence Inn Indianapolis Downtown on the Canal reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Indiana >
    • Indianapolis >
    • Downtown Indianapolis
    • Also Known As
    • Residence Inn Indianapolis Downtown On The Canal Hotel Indianapolis ,
    • Indianapolis Residence Inn
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    Traveller (128)
    Room & Suite (58)
    Pool & Beach (3)
    Dining (2)
    Hotel & Grounds (83)
    Business Centre & Event Rooms (14)
    Bathroom (2)
    Nearby
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    Ask a question
    Questions & Answers
    chow7484
    24 March 2017|
    AnswerShow all 3 answers
    Response from FtMyersTony71 | Reviewed this property |
    It's not that far. Maybe 1/2 mile or so. Great sights by the State Capital as well
    0
    Votes
    robinaltman
    15 January 2016|
    AnswerShow all 3 answers
    Response from eyelndbrez | Reviewed this property |
    Yes
    0
    Votes
    terrin881
    20 June 2015|
    AnswerShow all 6 answers
    Response from corinnemb79@gmail.com | Reviewed this property |
    We didn't use the pool, just checked it out. But the kids and people using it seemed to be having a good time. We weren't charged for parking, were told it came with the room. And we drove by the children's museum to see... More
    1
    Vote
    Room Tips
    "Good for families"
    Read review
    "Get one overlooking the Canal, great view"
    Read review
    "avoid getting a room near the canal because at night there is alot of foot traffic that keeps you awake"
    Read review
    "I'd select a canal view, and if you like an actual bedroom, get a 1-bedroom or bigger."
    Read review
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