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Residence Inn Indianapolis Downtown on the Canal

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Residence Inn Indianapolis Downtown on the Canal
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308 Reviews from our TripAdvisor Community

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Showing 302: English reviews
Wilmore, Kentucky
Reviewed yesterday NEWvia mobile

We spent a family vacation in Indianapolis over the holidays. This is a solid hotel in a great location. The young woman at the reception counter was delightful. The rooms were decent. Th breakfast was above average. Our only problem came in securing a rollaway bed for one of our teenage kids. The location is easy walking distance to downtown...

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Helpful?
Thank gkokesson
GREENWOOD
Reviewed 1 week ago

You will love this place if your priority is a reasonably priced suite with full kitchen and fireplace close to downtown/IUPUI campus/IU hospital. You will like it less if your priority is quiet (the walls are so paper thin you can join conversations in adjoining rooms - including rooms above), or cleanliness (I prefer a clean room over pointy folded...

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Helpful?
Thank lawmom555
Emily M, Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Thank you for taking the time to share you honest feedback about our hotel! We pride ourselves with cleanliness, but I am so sorry that we fell short during your stay with us. I mentioned these to the housekeeping team this morning, and they are excited to strive for better cleanliness throughout the hotel! We hope to see you again...

Cincinnati, Ohio
Reviewed 1 week ago via mobile

My family of four recently visited for one night to take in a Colts and Pacers game. We arrived well before check-in time and we were able to get into our room early which was very helpful. We then walked to the Colts stadium (about a mile away). After the game, we walked to dinner at Hard Rock, and then...

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Helpful?
Thank sales513
Emily M, Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Thank you so much for your five star review! We appreciate the time you took to share your honest feedback :) We are delighted that you enjoyed your stay and that you took advantage of all the attractions and restaurants nearby!! We hope to see you next time your travels bring you to Indy. Enjoy your New Year! Happy 2017....

DuBois PA
Reviewed 2 weeks ago via mobile

Let's get down to business: The hotel is clean and convenient. The people are friendly. The breakfast is average BUT they have Nutella! The layout of the rooms are good and showers have good pressure. The hotel is relatively quiet and we had a view of the canal and the windows open a bit. They also had a nice evening...

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Helpful?
Thank CoachBCV
Emily M, Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Thank you so much for taking the time to share your feedback from your stay with us! We truly appreciate your comment about the staff, and the comment about our overall cleanliness of the hotel. We are so sorry that the breakfast was just average, but we do have many selections which is nice. :) From the waffle station, oatmeal,...

Akron, Ohio
Reviewed 2 weeks ago via mobile

This hotel is right by the canal. The breakfast area has very good view of the canal even if u didn't stay in waterside. The breakfast was good. They even have happy hour serve hotdog or hamburger, salad. It is a very nice residence inn with great service the ground level let you go out right by canal walk. Great...

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Helpful?
Thank AHSU18
Reviewed 12 December 2016 via mobile

My husband and I had a family member at a local hospital which we needed to be close. We booked the room online; so glad we did. This has been one of the best hotels we have ever stayed in. We received the military discount and free parking offered to us under our circumstances. The front desk clerk was so...

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Helpful?
Thank Denise V
Emily M, Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Hi there! Thank you so much for your five star review. We truly are so thankful for the time that you took to give us this great feedback! :) Thank you for the comments about the staff, I am so proud of each and every one of them and I am so happy that you were touched by their hospitality....

San Diego, California
Reviewed 8 December 2016

We stayed here one night recently and the front desk staff couldn't be any nicer. We love staying at Residence Inn....This was a great experience. Room was clean, staff was friendly, breakfast was good, and it was a perfect location.

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Thank JGAWMR2014
Terre Haute, Indiana, United States
Reviewed 8 December 2016

I recently stayed at the Residence Inn in Indianapolis Downtown on the Canal and I would recommend this hotel to anyone. The hotel itself was very nice and the staff were so friendly and made us feel right at home. The suite was so nice with a full size stove, refrigerator and dishwasher along with two bedrooms. The 3 TV's...

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Helpful?
Thank Gloria M
brunswick, United States
Reviewed 22 November 2016 via mobile

We have stayed at this hotel several times in the past 8 years. It is walking distance to the heart of downtown! We walk to Lucas Oil Stadium from this hotel and it only takes about 15 minutes! They serve a complimentary breakfast which offers eggs, sausage, toast, waffles, cereal, juice, coffee, etc! There is a pool and whirlpool, fitness...

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Thank cynthiabN7224IQ
Swansboro, North Carolina
Reviewed 19 November 2016

Had a 3 day business trip to Indy and stayed here. Wonderful and friendly staff. Great variety at the free breakfast bar. Good location on the canal but still within walking distance from downtown. Evening social hours were really good. Will stay again!

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Helpful?
Thank Dennis B
Emily M, Manager at Residence Inn Indianapolis Downtown on the Canal, responded to this review

Thank you so much for sharing your comments about your stay!! It really seems like you enjoyed your time here. Thank you so much for your comments about my staff! They were thrilled that you were touched by their hospitality. Thank you so much, and were can't wait to see you next time :) See you soon, Emily M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Residence Inn Indianapolis Downtown on the Canal is the only hotel in downtown Indianapolis on the Historic Canal! Experience our modern look, high-tech amenities and beautiful views. Our Indy hotel on the Canal provides apartment-style suites with full kitchens, free WiFi, separate living areas and 32" flat-screen TVs. Enjoy complimentary grocery shopping service, free daily breakfast buffet and evening social hour plus the least expensive parking in downtown. From our balcony and terrace overlooking the Canal to our location just minutes from Lucas Oil Stadium, State Capitol and White River State Park, our pet-friendly Indy hotel on the Canal is perfectly positioned for great extended stays. Be sure to take a stroll on the adjacent running/walking path right outside our doors, rent a paddleboat, bike, Segway or feed the ducks! ... more   less 

Additional Information about Residence Inn Indianapolis Downtown on the Canal

Address: 350 W New York St, Indianapolis, IN 46202-3240
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $196 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Indianapolis Downtown on the Canal 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Residence Inn Indianapolis Downtown On The Canal Hotel Indianapolis
Indianapolis Residence Inn
Hotel Style:
#13 Family Hotel in Indianapolis
#29 Romantic Hotel in Indianapolis
#41 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Indianapolis Downtown on the Canal staff and other travellers.
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Questions? Get answers from Residence Inn Indianapolis Downtown on the Canal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You won't hear other lodgers walking across the ceiling to the toilet at 2 a.m. if you get a room on the top floor.”
 of 5 bubbles lawmom555, 5 Jan 2017 | Read review
“Ask to have a room facing the canal”
 of 5 bubbles JGAWMR2014, 7 Dec 2016 | Read review
“Rooms on the canal have the best view”
 of 5 bubbles CDuke2014, 7 Nov 2016 | Read review
“rooms on lowest level walk out to the canal if you prefer that”
 of 5 bubbles Daveyboysju, 8 Oct 2016 | Read review
“Location. Good for families. Quiet on 4th floor.”
 of 5 bubbles Sebastian22013, 6 Sep 2016 | Read review
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