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Residence Inn Indianapolis Downtown on the Canal

Overview
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350 W New York St, Indianapolis, IN 46202-3240 See on map
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star accommodation
Additional information
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Rooms
30 Dec.31 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (407)
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399 results
Traveller rating
182
130
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27
9
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All reviews duck food front desk social hour full kitchen within walking distance direct access parking fee indianapolis downtown room suite small pool free breakfast white river state park would stay here again convention center first floor hot tub marriott properties
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1 - 5 of 399 reviews
Reviewed 1 week ago via mobile

The customer service at this hotel was second to none. When we arrived, Nate greeted us. Since we had missed lunch, he offered us food and drink from the little store near the front desk free of charge. He went above and beyond in making...More

Date of stay: December 2018
Thank mjs26
Response from Passenger01823763049, Front Office Manager at Residence Inn Indianapolis Downtown on the CanalResponded 6 days ago

Good morning! First and foremost I would like to thank you for taking time out of your busy day to complete our survey. Without knowing how our guests experience was we cannot continue a great stay or address any issues that would need our attention....More

Reviewed 1 week ago

I stayed at this property for four nights while attending a work-related class at IUPUI. The hotel is in a great location. It's relatively close to downtown shopping and restaurants and was about a 10-minute walk to the IUPUI campus. While they make a big...More

Date of stay: December 2018
Thank elguapo2011
Response from Passenger01823763049, Front Office Manager at Residence Inn Indianapolis Downtown on the CanalResponded 6 days ago

Good morning! I would like to apologize for the issues during your stay and would love to have the opportunity to make it right. I have sent you an email with my contact information and hope to hear from you soon. Take care and enjoy...More

Reviewed 1 week ago via mobile

I have been absolutely blown away by the amazing customer service by the staff here, particularly Destiny, John and Nate! Personal touches like folding my blanket from home and my hoodie neatly on the bed just made my day coming back from a long day...More

Date of stay: December 2018
1  Thank yobvd
Response from Passenger01823763049, Front Office Manager at Residence Inn Indianapolis Downtown on the CanalResponded 1 week ago

Good afternoon! First and foremost I would love to thank you for the kind words. Without knowing how our guests experience was we cannot continue to exceed expectations. With all that being said, please reach out to me the next time you're in the Indianapolis...More

Reviewed 28 October 2018 via mobile

I stayed here for six nights. They honored my request of a low floor from my Marriott Rewards preferences. I didn’t even have to ask. I got a room on the first floor on the canal. Great view. Not overly noisy. Plenty of space in...More

Date of stay: October 2018
Thank scottfI2371GY
Response from Passenger01823763049, Manager at Residence Inn Indianapolis Downtown on the CanalResponded 1 November 2018

Good afternoon!! First and foremost I would like to thank you for choosing the Residence Inn as your property of choice and for also completing our survey. Without knowing how our guests truly feel we wouldn't have to opportunity to make them feel as if...More

Reviewed 17 October 2018

I stayed here for four nights earlier this month. The hotel is nicely located and in walking distance to local restaurants. The breakfast and evening snacks are very good... as is the wine and beer. I had a view of the canal on the lower...More

Date of stay: October 2018
Thank eriaka2017
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About
Description
The Residence Inn Indianapolis Downtown on the Canal is the only hotel in downtown Indianapolis on the Historic Canal! Experience our modern look, high-tech amenities and beautiful views. Our Indy hotel on the More Canal provides apartment-style suites with full kitchens, free WiFi, separate living areas and 32" flat-screen TVs. Enjoy complimentary grocery shopping service, free daily breakfast buffet and evening social hour plus the least expensive parking in downtown. From our balcony and terrace overlooking the Canal to our location just minutes from Lucas Oil Stadium, State Capitol and White River State Park, our pet-friendly Indy hotel on the Canal is perfectly positioned for great extended stays. Be sure to take a stroll on the adjacent running/walking path right outside our doors, rent a paddleboat, bike, Segway or feed the ducks! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Free Parking
Awards & Recognition
GreenPartner
GreenPartner
Hotel Style
Family
,
Romantic
,
Business
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Family
,
Romantic
,
Business
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
Number of rooms
134
Price range
USD 136 - USD 286 (Based on Average Rates for a Standard Room)
Also Known As
Residence Inn Indianapolis Downtown On The Canal Hotel Indianapolis
,
Indianapolis Residence Inn
Location
United States > Indiana > Indianapolis > Downtown Indianapolis
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Hotel Style
Family
,
Romantic
,
Business
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
Number of rooms
134
Price range
USD 136 - USD 286 (Based on Average Rates for a Standard Room)
Also Known As
Residence Inn Indianapolis Downtown On The Canal Hotel Indianapolis
,
Indianapolis Residence Inn
Location
United States > Indiana > Indianapolis > Downtown Indianapolis
Photos
Traveller (144)
Room & Suite (62)
Pool & Beach (3)
Dining (2)
Business Centre & Event Rooms (15)
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Questions & Answers
Ask a question
chow7484
24 March 2017|
AnswerShow all 3 answers
Response from FtMyersTony71 | Reviewed this property |
It's not that far. Maybe 1/2 mile or so. Great sights by the State Capital as well
0
Votes
robinaltman
15 January 2016|
AnswerShow all 3 answers
Response from eyelndbrez | Reviewed this property |
Yes
0
Votes
terrin881
20 June 2015|
AnswerShow all 6 answers
Response from corinnemb79 | Reviewed this property |
We didn't use the pool, just checked it out. But the kids and people using it seemed to be having a good time. We weren't charged for parking, were told it came with the room. And we drove by the children's museum to see... More
1
Vote
Room Tips
"Top floor facing the Downtown area has great views"
224howardm
11 Oct. 2018
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"Make sure your room overlooks the canal."
stephenw901
25 Mar. 2018
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"There were a lot of kids running around on the floor above us so it wasn't super quiet . I'd..."
beachoh
5 Feb. 2018
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"Good for families"
CAmaro1228
14 Jan. 2018
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