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Hyatt Place Indianapolis/Keystone

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Traveller (41)
Room & Suite (23)
Dining (3)
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Overview
  • Excellent50%
  • Very good28%
  • Average12%
  • Poor6%
  • Terrible4%
Travellers talk about
“fashion mall”(24 reviews)
“highway side”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star Hotel
All hotel details
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Rooms
30 Apr.1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (519)
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Traveller rating
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149
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34
24
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243
149
65
34
24
Show reviews that mention
All reviewsfashion mallhighway sidetennis tournamentmini fridgelarge flat screen tvshopping and restaurantsstay there againsitting areafront desk staffoatmealthe hotel staffspacious roomthe breakfast areabusiness tripfree breakfastnice stayconvenient location
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21 - 25 of 515 reviews
Reviewed 4 December 2017

Dirty towels and bedding. Vey disappointed in rooms although I enjoy most Hyatt Place locations. This one didn't live up to my expectations of a clean room. Dingy and spots is unacceptable. Housekeeping entered room when told we hadn't checked out at 9:30. Not a...More

Review collected in partnership with Hyatt Hotels
Thank Bernadette H
Response from LYNNETTE C, Manager at Hyatt Place Indianapolis/KeystoneResponded 6 December 2017

Thank you for expressing your experience. We apologize that your stay was not exceptional. As we embrace your feedback, we look to work harder towards guest satisfaction in which your feedback is a great value to our training methods. We hope that you give us...More

Reviewed 28 November 2017

My stay was short and sweet, but lovely. The hostess at check in was lovely and very accommodating. The building was well kept, clean, and fresh. Our room was spacious, clean, and the hotel accommodated my request for a high floor and room near an...More

Review collected in partnership with Hyatt Hotels
Thank JamieLin16
Response from LYNNETTE C, Manager at Hyatt Place Indianapolis/KeystoneResponded 28 November 2017

It’s a pleasure assisting our guest during their stay. We are happy to hear that you enjoyed your stay with us. We really look forward to your next visit with us. Thank for taking time to express your experience.

Reviewed 27 November 2017

Stayed here to break up a long drive. Have stayed at a number of different properties within 5 miles and Hyatt Place ranks right up at the top of them. Room was very nice and comfortable. Plenty of food options nearby and convenient to interstate....More

Review collected in partnership with Hyatt Hotels
Thank RavensSteve
Response from LYNNETTE C, Manager at Hyatt Place Indianapolis/KeystoneResponded 28 November 2017

We are so happy to hear that you really enjoyed your stay with us. We also value you as a guest and really look forward to your next visit. Thank you for giving us your feedback back.

Reviewed 26 November 2017

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Review collected in partnership with Hyatt Hotels
Response from LYNNETTE C, Manager at Hyatt Place Indianapolis/KeystoneResponded 28 November 2017

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Reviewed 24 November 2017 via mobile

Family trip while spouse worked. Ample room with double beds. Rooms nice and clean with good sitting area, couch and desk. Sound machine provided for traffic outside of hotel. It is loud! Pool is OUTSIDE! Hence why we changed locations for our second night. Great...More

Thank lorna L
Response from LYNNETTE C, Manager at Hyatt Place Indianapolis/KeystoneResponded 26 November 2017

Thank you for taking the time to tell us how we are doing! We enjoy taking care of guest! Putting a smile on their face is our specialty! We are happy to hear that you enjoyed being with us. As always, we appreciate you and...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
USD 128 - USD 290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Indianapolis
#20 Romantic Hotel in Indianapolis
#45 Business Hotel in Indianapolis
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 128 - USD 290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Indianapolis
#20 Romantic Hotel in Indianapolis
#45 Business Hotel in Indianapolis
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (41)
Room & Suite (23)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Erica P
7 February 2017|
AnswerShow all 3 answers
Response from R2833IKanthonyc | Reviewed this property |
yes, USD $75.00 that covered all 4 days that we stayed.
1
Vote
csiebert
28 April 2016|
Answer
Response from Matthew G | Property representative |
With so many dining, shopping, and entertainment options within walking distance our location does not provide a shuttle.
0
Votes
csiebert
28 April 2016|
AnswerShow all 3 answers
Response from Andrea B | Reviewed this property |
Yes it was a remodeled room . The new couches are great.
0
Votes
Room Tips
"Do not book a room here."
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"pick one off the highway side"
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"Hard to find, got lost coming to hotel, slow elevator, unhelpful front desk, Small SUITES-not usual size..."
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"Request a room away from the interstate"
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