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Hyatt Place Indianapolis/Keystone

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Hyatt Place Indianapolis\/Keystone
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364 Reviews from our TripAdvisor Community

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Showing 362: English reviews
Fort Wayne, Indiana
Reviewed 4 days ago NEW

Excellent location. Friendly staff. The breakfast was pretty good for a continental breakfast. Our room was clean and spacious. Bathroom/shower area a bit small. Bed was comfortable and had a good night sleep!

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Helpful?
Thank O4600MPkellyw
Fort Wayne, Indiana
Reviewed 1 week ago

Stayed here with my daughters volleyball team and really enjoyed it. Very comfortable rooms and nice property. Used fitness room and it's very nice too. Breakfast was good with several choices. I would stay here again.

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1Thank T6048GTemilyd
Vincennes, Indiana
Reviewed 1 week ago

The Hyatt Place was almost hidden far in the back of the Indianapolis Fashion Mall but very clean and comfortable. I will definitely chose this location again. I found the staff to be ready and willing to take care off us and I appreciated their interest.

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Thank B1525CCphillips
Indianapolis, United States
Reviewed 2 weeks ago

The hotel was clean and the staff friendly and inviting. A pet friendly hotel that is in a great location for a holiday visit. access to the local mall was within walking distance along with some nice restaurants. We have a larger family (2 adults and 4 kids) the room had enough room to accommodate all of us. I would...

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Thank R2833IKanthonyc
Matthew G, General Manager at Hyatt Place Indianapolis/Keystone, responded to this review

R2833IKanthonyc Thank you for sharing. I am pleased to hear that our location was a great spot for your family, and extended family including the pets. We hope to have you with us again soon.

Terre Haute, Indiana
Reviewed 2 weeks ago

Terrible check in. Rooms are ok but expect better from Hyatt. They lost our reservation. Blamed the computer. The irony was we were staying free because of the last dreadful stay at this hotel. If you can get it cheap through priceline...

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Thank michaeldQ8276MS
Matthew G, General Manager at Hyatt Place Indianapolis/Keystone, responded to this review

michaeldQ8276MS I am sorry to hear that your stay experience did not go as you had hoped. Thank you for sharing, and rest assured we are committed to improvement.

Kendallville
Reviewed 3 weeks ago

Actually my stay was better than usual, in the past the rooms were not all that great. The Hyatt must have some remodeling done. My room was much better than my last stay. My only real issue is the breakfast. And It is very possible breakfast is just fine and I am getting spoiled.

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Thank H6626JXtomg
Matthew G, General Manager at Hyatt Place Indianapolis/Keystone, responded to this review

H6626JXtomg I am pleased to hear that you enjoyed your stay and that improvement has been seen since your last visit. We always look to take meaningful action on our guests feedback and it is nice to know that it can be seen. We are truly committed to growing with each day. See you again next time.

Indianapolis, Indiana
Reviewed 4 weeks ago

Not great detailing in the cleaning- when I have to return the hair dryer full of old hair spray & someone else's hair, yikes. What are they missing if they can't even clean the items I can't see? And $9.00 for a cookie?? Really

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Thank Celeste R
Matthew G, General Manager at Hyatt Place Indianapolis/Keystone, responded to this review

Celeste R I apologize that your experience was hampered on this last visit. Thank you for providing your feedback, as we are committed to correcting the issue and getting better with each experience. I hope that we will see you again so that you may see your feedback but to action.

Warsaw, United States
Reviewed 4 weeks ago

Rooms ar verry comfortable and quite- Great space for getting work done or even a small meeting in your own room is possible with the lay out- The Large Flat screen in room TV has tons of AV connections making a small in room business meeting extremely doable- The Morning Breakfast is very good and the small Galley Bar is...

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Thank C5525XOrobertw
Matthew G, General Manager at Hyatt Place Indianapolis/Keystone, responded to this review

C5525XOrobertw Thank you for your review. It seems as though we truly capitalized on the features of our property, on both the work and leisure side of things. This is the beauty of our brand in that we look to provide a smooth transition between work and play and allow you to flow between the two freely. We can't wait...

Houston, Texas, United States
Reviewed 11 December 2016

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Thank Jill O
Matthew G, General Manager at Hyatt Place Indianapolis/Keystone, responded to this review

Indianapolis, United States
Reviewed 6 December 2016

Clean, comfortable and quiet. Great location for shopping in Indianapolis, IN. Many restaurants in the immediate area, and the Fashion Mall is a 5 minute walk from the hotel. Staff is pleasant and helpful. Workout center is small but adequate. Better value than many similar hotels.

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Thank johndO9383YZ
Matthew G, General Manager at Hyatt Place Indianapolis/Keystone, responded to this review

johndO9383YZ Thank you for taking the time to share on your experience. I hope to have the opportunity to host your enxt visist to Indianapolis. See you then

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
124 rooms - Hyatt Place Indianapolis Keystone combines style & innovation to create a completely new hotel experience. Guests enjoy free WI-FI throughout the hotel, Hyatt Grand beds, 42" flat panel HDTV with pay-per-view movies and complimentary breakfast each morning. In addition, there's the 24-hour StayFit Hyatt fitness center, a 24/7 menu featuring made-to-otder food & refreshments always available. Starbucks coffee drinks and a full lobby bar as a place to relax and unwind. The hotel is in the center of all the action at Keystone at the Crossing - upscale shopping, dining and entertainment. Welcome to a different place - Hyatt Place. ... more   less 

Additional Information about Hyatt Place Indianapolis/Keystone

Address: 9104 Keystone Xing, Indianapolis, IN 46240-2152
Region: United States > Indiana > Indianapolis
Price Range: $153 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Indianapolis/Keystone 3*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Hyatt Hotels Corporation and Priceline so you can book your Hyatt Place Indianapolis/Keystone reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Indianapolis/Keystone Hotel Indianapolis
Hyatt Indianapolis
Indianapolis Hyatt
Hotel Style:
#17 Family Hotel in Indianapolis
#20 Romantic Hotel in Indianapolis
#45 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Indianapolis/Keystone staff and other travellers.
4 questions
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indiana
Cincinnati, Ohio
10 months ago
10 months ago

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Questions? Get answers from Hyatt Place Indianapolis/Keystone staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing expressway are noisy.”
 of 5 bubbles T&Tmom, 20 Nov 2016 | Read review
“It would be best to get a room on the front side of the hotel. The back side is next to a major highway.”
 of 5 bubbles Tailascott, 3 Nov 2016 | Read review
“There are food options 24/7, not room service but you can call down to the front desk and they will let you know when it's ready. Sweet.”
 of 5 bubbles 536suannes, 1 Nov 2016 | Read review
“Ask for a room that does not face the highway. Request a south facing room”
 of 5 bubbles DGraden, 10 Oct 2016 | Read review
“Ask to not be put on the highway side. I'll be calling in the morning to switch. IT. IS. SO. LOUD.”
 of 5 bubbles ak2016727, 22 Sep 2016 | Read review
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