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28/01/2018 29/01/2018
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    Extended Stay America - Indianapolis - Castleton

    7940 N Shadeland Ave, Indianapolis, IN 46250-2041
    +1 877-432-9997
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    28/01/2018 29/01/2018
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    USD 117*
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    Traveller (16)
    Room & Suite (11)
    Dining (2)
    Overview
    • Excellent26%
    • Very good23%
    • Average18%
    • Poor22%
    • Terrible11%
    Travellers talk about
    “golden corral” (5 reviews)
    “ice trays” (2 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    28 Jan.29 Jan.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (59)
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    1 - 5 of 58 reviews

    Reviewed 22 October 2017

    I was checked into an extremely dirty room that had never been cleaned from the previous occupants. Had to call the front desk ten times to talk to someone. Wireless did not work, television remote was broken, as was air conditioning. Absolutely worst hotel I've...More

    Review collected in partnership with Extended Stay
    Thank 687alysek
    Response from 00esa, Manager at Extended Stay America - Indianapolis - CastletonResponded 23 October 2017

    Thank you for your comments about your stay with us. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing visit. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this...More

    Reviewed 9 October 2017

    The night staff is extremely rude and nasty. There was food and beer left in the refrigerator from previous tenants. No coffee maker available in room. Breakfast is not stale muffins and coffee that they ran out of. The room was extremely over priced for...More

    Thank bluesoscarfrog
    Response from 00esa, Manager at Extended Stay America - Indianapolis - CastletonResponded 9 October 2017

    Thank you for choosing to stay with us on your trip to the area. We're extremely sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we...More

    Reviewed 26 September 2017 via mobile

    Our company uses this hotel extensively and that is unfortunate because no services are offered to us. No linen changes, no daily towel service. You have to walk down to the lobby with your dirty items wait on clean items if available. Elevator is sketchy...More

    Thank Terrid758
    Response from 00esa, Manager at Extended Stay America - Indianapolis - CastletonResponded 26 September 2017

    It is very disappointing to read your comments concerning your stay at our hotel. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed in this attempt. We can assure you that what you...More

    Reviewed 25 July 2017

    Room was clean and had full kitchen (full size fridge, microwave,stovetop) and I was able to cook meals everyday. Despite other negative reviews online I found this hotel a great value and very clean and safe.More

    Review collected in partnership with Extended Stay
    Thank 136kathleenq
    Response from 00esa, General Manager at Extended Stay America - Indianapolis - CastletonResponded 27 July 2017

    Kathleen, thanks so much for the excellent review of Extended Stay America - Indianapolis – Castleton. We are thrilled to know how much you loved your room with the convenience of a fully equipped kitchen and found as to be a great value as well....More

    Reviewed 24 July 2017

    It was convenient and comfortable at a good price. It was Close to The Church of the Living God. Good food was nearby. The people were friendly. They even put some food in the cabinet. We took advantage of the coffee and muffins in the...More

    Review collected in partnership with Extended Stay
    Thank 5annetteb
    Response from 00esa, General Manager at Extended Stay America - Indianapolis - CastletonResponded 26 July 2017

    Thank you for taking the time to share your wonderful review of Extended Stay America - Indianapolis - Castleton. It’s our pleasure knowing our location was ideal for your needs and that you enjoyed our courteous service and the great value we offer. Thanks once...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Tennis Court
    Details
    • Price range
    • USD 89 - USD 134 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 101
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Extended Stay, Hotels.com, Priceline, Travelocity, Orbitz, getaroom.com, Hotwire, Cancelon and TripOnline SA so you can book your Extended Stay America - Indianapolis - Castleton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Indiana >
    • Indianapolis
    • Also Known As
    • Extended Stay Indianapolis ,
    • Indianapolis Extended Stay
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    Traveller (16)
    Room & Suite (11)
    Dining (2)
    Hotel & Grounds (11)
    Bathroom (1)
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    Questions & Answers
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    Room Tips
    "don't stay here"
    Read review
    "The hotel has bed bug issue"
    Read review
    "Noise wasn't an issue and rooms have a full kitchen."
    Read review
    "Don't choose 127. It had the funky shower."
    Read review
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