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Extended Stay America - Indianapolis - North - Carmel

ExtendedStayUSD 90*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Extended Stay America - Indianapolis - North - Carmel
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73 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Indianapolis - North - Carmel
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Showing 73: English reviews
Little Rock, Arkansas
Reviewed 24 April 2016

The hotel is dated and quite dirty. Rooms are a good size with kitchenette and a large bathroom. Gests need to be aware that the staff does not clean rooms daily unless you pay extra or stay over 7 days. Complementary items such as dishes and coffee maker have to be retrieved by the guest at the front desk. Replacement...

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Helpful?
Thank Brandon B
Warsaw, Indiana
Reviewed 9 April 2016

Staff was unprofessional, not very friendly or helpful. Room was clean and there was a nice amount of space. Breakfast served was average, just pre-packaged foods. The heater in the room was in the corner, so it was difficult to heat the room and the heater didn't provide enough power to heat the entire room, so it was uncomfortable.

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Thank shearejl
Key West
Reviewed 2 April 2016

It's my last night and I came back to my room at about 8:45pm on Friday, April 1, 2016. I had booked a 5 day 4 night stay and paid in full prior to my trip. I will NEVER do that again. First of all I did one of those "name your own price" options only to realize that it...

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Thank Gyvel B
Melbourne, Florida
Reviewed 11 March 2016 via mobile

Employees were friendly and willing to help with anything. Smoke free, clean rooms. Only downfall if staying long term tv chanel selection not enough. Lots of places to eat and shop close by. 3 levels.

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Thank Jamie G
Carmel, Indiana
Reviewed 2 March 2016

I recently stayed 4 plus months at this property and I had an excellent visit. The rooms are clean and more importantly the staff at the property are customer serviced focus. The staff always said hello and responded to any requests I had. I definitely would stay at this property again.

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Helpful?
1Thank John R
Manager_11525, General Manager at Extended Stay America - Indianapolis - North - Carmel, responded to this review

Thank you so much for posting a review of our property. It’s wonderful to hear that you had a great stay! I truly appreciate your kind comments about our friendly and accommodating staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Mishawaka, Indiana
Reviewed 9 December 2015

Priced very reasonably. Very clean. Comfortable bed & nice size of room with kitchenette. Only drawback is that this location is difficult to find (even with mapquest). Had to call the hotel twice for specific directions. Would DEFINITELY stay at this property again.

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Helpful?
1Thank Bart C
Manager_11525, General Manager at Extended Stay America - Indianapolis - North - Carmel, responded to this review

Thank you so much for posting a review of your stay. We appreciate you letting us know that you had difficulties finding our property. We are sorry for this issue, but are glad to read that you had a great stay overall and enjoyed our comfortable accommodations. I’m thrilled that you found our hotel to be a good value! Thank...

Indianapolis, Indiana
Reviewed 31 October 2015

Extended Stay is good, quiet neighborhood, the staff is friendly and helpful. The hotel and grounds are clean. there is coffee every morning and muffins and oatmeal and snack bars from 6:30-9 AM. Beds are comfy, pillows are new and supportive.

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Thank Matthew K
Royal Oak, Michigan
Reviewed 28 September 2015 via mobile

I was pleasantly surprised by my stay at this hotel. Many reviews submitted were quite negative, but I found this hotel to be clean, the staff friendly, & the "Grab & Go" breakfast exactly like other Extended Stay facilities- muffins, granola bars, oatmeal, apples, & coffee. The lobby was clean, my linens/towels were clean, bed was comfortable, AC, refrigerator, microwave,...

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Helpful?
Thank Borntotravel365
Manager_11525, General Manager at Extended Stay America - Indianapolis - North - Carmel, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I’m glad that you found our hotel to be a great value. Once more, thank you for posting your review. We look forward to having you...

Reviewed 24 September 2015 via mobile

We had a room on the bottom floor. Room 108. It smelled like rotten Indian food, and cigar smoke, once we reached the bottom of the stairs. Once we entered the room, it smelled of mildew, and mold. The TV cable was coiled out of the wall, and about 12 ft across the floor to the television. The bed was...

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Thank Chris H
Reviewed 31 August 2015

I checked in without hassle but when I went to my room, I began to place down my belongings only to discover a naked man in my bed! My heart felt as though it dropped into my gut as I stood frozen. They made a horrible mistake! A half hearten apology and blaming the "new girl" was all I got....

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Helpful?
Thank Jannice B
Manager_11525, General Manager at Extended Stay America - Indianapolis - North - Carmel, responded to this review

I appreciate you bringing your experience to our attention. The situation you described regarding is truly regrettable. We are very sorry for your experience. I discussed your comments with the team, and we are actively retraining our staff to assure that future situations do not occur. I really appreciate you bringing this to our attention. If you would like to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Extended Stay America - Indianapolis - North - Carmel

Address: 9750 Lake Shore Dr E, Indianapolis, IN 46280-1923
Region: United States > Indiana > Indianapolis
Price Range: $107 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Indianapolis - North - Carmel 2.5*
Number of rooms: 72
Reservation Options:
TripAdvisor is proud to partner with Extended Stay, Hotels.com, Booking.com, Hotwire, Orbitz, Travelocity, Expedia, Priceline, Cheap Tickets, Cancelon and TripOnline SA so you can book your Extended Stay America - Indianapolis - North - Carmel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay Indianapolis
Indianapolis Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Indianapolis - North - Carmel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel doesn't have a elevator, but there are only about 7 steps to the main floor.”
256anthonys, 16 May 2017 | Read review
“The hotel doesn't have elevators. Avoid the third floor unless you are really fit!”
124cynthiac, 15 May 2017 | Read review
“I'd request anything other than the first floor. Ugh.”
thriftytracy, 23 Apr 2017 | Read review
“Whichever room you get will involve using stairs.”
crystalman, 4 Apr 2017 | Read review
“ask for one on the end if you need quite to sleep”
happyheidi2017, 24 Feb 2017 | Read review
5 of 5
ExtendedStay
USD 90* /night
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Hotwire.comUSD 95
Booking.comUSD 90
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Prices are for 1 room, 2 adults
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