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Extended Stay America - Indianapolis - North - Carmel

93 reviews
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Traveller (15)
Room & Suite (10)
Dining (1)
Overview
  • Excellent20%
  • Very good16%
  • Average28%
  • Poor13%
  • Terrible23%
Travellers talk about
“nice kitchen”(2 reviews)
“oatmeal”(6 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Suites
Kitchenette
Concierge
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Indianapolis - North - Carmel
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (93)Write a Review
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All reviewsnice kitchenoatmealsafe neighborhoodnot hesitate to stay here againquiet locationroom was cleanbusiness travelerper nighthotel is locatedesamattressescleanlinesspropertiesindiana
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1 - 5 of 93 reviews
Reviewed 4 weeks ago

The carpet was dirty and had hair in it. The bathroom floor had dried blood I had to clean up,before I would let my kids use the bathroom. The room was non smoking but had a horrible strong odor of tobacco and marijuana smoke. Site...More

Review collected in partnership with Extended Stay
Thank Michael W
Response from 00esa, Manager at Extended Stay America - Indianapolis - North - CarmelResponded 3 weeks ago

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Hotel's Favourite
Reviewed 17 May 2017

The hotel is located in a quiet neighbor, but near a lot of restaurants. Everyone in the wedding party (7 couples, all retired) commented very favorably on the cleanliness of the place, the comfortable beds and the great service. The hotel manager did an excellent...More

Thank 256anthonys
Response from 00esa, General Manager at Extended Stay America - Indianapolis - North - CarmelResponded 18 May 2017

Anthony, we are so glad that the wedding brought you to Extended Stay America - Indianapolis - North - Carmel. We love hosting such special occasions. Our goal is to make sure all of our guests have a great time and that our facilities and...More

Reviewed 21 November 2017

it was my first time lodging at Extended Stay of America and most likely my last time.Never ever I experience the no staff was on side at the Hotel.I started to pack my car at 5:30 AM trying to get back to my room the...More

Review collected in partnership with Extended Stay
Thank 653elkea
Response from 00esa, Manager at Extended Stay America - Indianapolis - North - CarmelResponded 24 November 2017

Thank you for your review. Although you were overall satisfied with your stay, we are sorry for the issues you experienced and regret the inconvenience it caused. Your feedback is of utmost value, and we will use it as a training tool to work more...More

Reviewed 21 November 2017

We were here for a swim meet. We got a room next to the stairs on the 1st floor. We can hear everything from the above room. We can also had terrible sleep because people were going in and out at 2:00 in the morning.More

Review collected in partnership with Extended Stay
Thank Jinna K
Response from 00esa, Manager at Extended Stay America - Indianapolis - North - CarmelResponded 22 November 2017

Jinna, thanks for choosing us while here to attend a sporting event. We are very sorry you were not able to experience a quiet and relaxing stay due to the noise issue you encountered from our nearby guests. We wish we were made aware of...More

Reviewed 24 October 2017 via mobile

I advise extreme caution. You won't know that there are bugs in your room until you have unpacked. Since the hotel does not provide clean blankets and spreads for each new guest, the hotel is increasing the chances that there will be bugs in your...More

1  Thank Cynthia C
Response from 00esa, Manager at Extended Stay America - Indianapolis - North - CarmelResponded 25 October 2017

Cynthia, thank you for your candid evaluation. We are sorry we failed to provide you the clean and comfortable suite you expected when you selected our hotel for your lodging needs. What you encountered should not have happened as we have regular treatments from a...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Concierge
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
USD 83 - USD 108 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
USD 83 - USD 108 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (15)
Room & Suite (10)
Dining (1)
Pool & Beach (1)
Hotel & Grounds (11)
Bathroom (1)
Questions & Answers
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Room Tips
"Whichever room you choose, you either have to walk up stairs or down stairs."
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"I asked for a 3rd floor room. No elevator but i prefer not to have anyone above me."
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"The hotel doesn't have a elevator, but there are only about 7 steps to the main floor."
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"The hotel doesn't have elevators. Avoid the third floor unless you are really fit!"
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