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Best Western Country Suites

CancelonUSD 136*
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GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Country Suites
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254 Reviews from our TripAdvisor Community

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Showing 249: English reviews
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Evansville, Indiana
Reviewed 6 days ago NEWvia mobile

We use this hotel when we visit our 2 sons in Indianapolis. The staff was friendly and accommodating. The rooms were clean and spacious. There is nice outside area to walk your dogs. The price was very reasonable. Complimentary breakfast was good.

Thank Ralvert
Phoenix, United States
Reviewed 27 March 2017 via mobile

I love this clean and friendly staff location. The rooms were clean housekeeping staff was friendly and the breakfast had many choices and was very organized. It was very close from my work and had a lot of choices for restaurants and shopping. The location also had the means to tour downtown without using the busy interstate and was a...

Thank Ron C
About Hotel's Favourite Review
Lansing, Michigan
Reviewed 2 weeks ago

Under staffed ...no check out print out of receipt due to broken printer and no email follow up as stated. Way over priced for value breakfast food quality was acceptable but area is small and crowded as we traveled with a group

Review collected in partnership with Best Western
Thank jaykJ2037VL
BestWesternHotels, Corporate at Best Western Country Suites, responded to this review

We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

World Traveler
Reviewed 3 weeks ago via mobile

Basic hotel with a quiet location but clearly an older property that has undergone a few changes and today sits in a state of complacency. Service lacked any heartfelt desire to satisfy or care and was merely a process driven event. The rooms have been painted but the lack of maintenance is evident with chips and cracks everywhere. Breakfast was...

Thank Tango&Luna
BestWesternHotels, Corporate at Best Western Country Suites, responded to this review

We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

Regina, Canada
Reviewed 3 weeks ago

Very easy access to the interstate but very quiet. Spacious rooms. Older property but it appeared that they were upgrading. Good selection of hot and cold food for breakfast. Good wifi. Friendly staff.

Thank tdw295
Reviewed 3 weeks ago

Stayed here for a quick one night trip for business. The building is definitely old, but the bed was comfortable, furniture seems new/modern, overall the room was nice and updated - no complaints. Check in process was easy. Biggest frustration was the internet. Spent over an hour on the phone with some third party technical support line trying to figure...

Thank Emily D
Reviewed 4 weeks ago

booked off orbitz at last minute, lady working the desk was awesome. room was dated but comfortable. No pool but being late arrival was a non factor. Room was clean, breakfast was so so, lady at the desk in the morning was not warm and fuzzy. also they charged my card along with orbitz so it had to be cleared...

Thank David T
Reviewed 3 April 2017

Good location. Excellent staff! Clean rooms. I felt safe here and it is tucked away so not noisy at all. It is an older hotel but very well maintained. It would be nice if this hotel had a bit of a face lift but I would say all in all it is a very nice place to stay.

Review collected in partnership with Best Western
Thank CVCVws
Whitehouse, United States
Reviewed 27 March 2017

The Best Western Country Suites is a dated hotel, however our stay was comfortable. Skip the breakfast until they do it a little better, however. Needs a little TLC in order to up the quality rating. Paint peeling and older implements in the rooms. Lamp plug-ins for charging phones did not always work. It really came in handy for us,...

Review collected in partnership with Best Western
Thank Holly K
Fairfield, Iowa
Reviewed 20 March 2017

On a very busy weekend in the city, this was the only good option available. Turned out to be a gift. Newly updated room. Actually two rooms in one. Clean. Friendly staff. Plentiful breakfast. Glad to find it.

Thank Kyle T

58 photos of this hotel

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Management photos: Courtesy of the property manager

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Hotel & Grounds (15)
Business Centre/Function Rooms (2)
Bathroom (2)
Room/Suite (8)
Dining (6)
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Other (2)
04/06/2017 05/06/2017
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
In the words of several of my guests "Indy's Best Kept Secret" Or "This is a Gem of a hotel" We are an all suites hotel on the northwest side of Indianapolis with easy access to downtown & interstates you are just minutes from anywhere in the city. We are unique to the hotel industry offering 2 room suites with a buffet style hot breakfast, 24 hour business center and a 24 hour fitness center in addition to access to Costco & LA Fitness. We are 2 blocks away from The Pyramids of Indianapolis and Caribbean Cove's indoor Water Park. ... more   less 

Additional Information about Best Western Country Suites

Address: 3871 W 92nd St, Indianapolis, IN 46268-3102
Region: United States > Indiana > Indianapolis
Price Range: $122 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Country Suites 2.5*
Number of rooms: 37
Reservation Options:
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Also Known As:
Best Western Indianapolis
Indianapolis Best Western
Best Western Country Hotel
Hotel Style:
#7 Best Value Hotel in Indianapolis
#12 Green Hotel in Indianapolis
#28 Romantic Hotel in Indianapolis
#28 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Country Suites staff and other travellers.
1 question
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Decatur, United States
10 months ago

See all questions (1)

Questions? Get answers from Best Western Country Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“first floor away from the elevator seemed nice”
emilydI3573FZ, 26 Apr 2017 | Read review
“We were on first floor and it was a tad noisy for a brief time”
173patriciag, 21 Nov 2016 | Read review
“4th floor for a better nights sleep. The floors and walls do not stifle noise at all.”
jeffsE8451MV, 19 Jun 2016 | Read review
“We were on the first floor and could hear people above us. It might be quieter on the second floor.”
gandalf80, 24 Feb 2016 | Read review
“2nd floor definitely quieter than 1st.”
SMMPLS, 26 Jan 2016 | Read review
5 of 5
USD 136* /night
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Prices are for 1 room, 2 adults
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