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we stayed in this hotel because of business. It was neither good nor bad. Somewhere in between. The sheets smelled a little bit. However the room was spacious. Th front desk is quite helpful, but breakfast options are very limited.
This hotel is about 20 minutes from the airport and 20 from downtown. Quiet location and right off 465 on the west side. Room was comfortable. Breakfast was okay. I didn't like that the workers used to microwave to warm the container of sausage for...More
I made my reservation is February. Unfortunately, the deposit charge wasn't made until July 18. The real bummer is that I was traveling when the charge was attempted to my account. Of course the credit card bank is going to block the charge, because I...More
Response from ClarionInnGM, General Manager at Clarion Inn & Suites NorthwestResponded 10 August 2018
I understand your frustration with the circumstances. As you know and were notified by GenCon well ahead of time, GenCon required us to take an advance deposit in order to hold the room for you. When the credit card declined the deposit the room was...More
Check in was good -- the receptionist, Stacy, was very friendly, as have a few other people. Rest of the staff have been generally sullen. Room is okay. The "Fitness Center" is ridiculous -- one ancient weight-and-pulley machine, one recumbent bike, one (non-working) treadmill, and...More
Thank Todd B
Response from ClarionInnGM, General Manager at Clarion Inn & Suites NorthwestResponded 11 July 2018
Thanks for letting us know about your stay. We definitely listen to our guests and have already ordered a new treadmill, exercise bike, elliptical, and TV. The weight equipment is in good shape and does not need replacing. Our hot breakfast buffet consists of either...More
We stayed here for 2 nights for a baseball tournament. The hotel was booked full with several sports teams. The hotel staff did an amazing job of keeping the common areas clean. Pool was small but nice. Breakfast was fine with the selections you would...More