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All reviews sam's club front desk room was clean jacuzzi tub sink area nice pool the shuttle driver nice breakfast the breakfast area the general manager home away from home upon check hotel staff nice stay stayed one night hot breakfast free breakfast
We stayed before and after our trip. Shuttle service was perfect. Hotel staff was friendly, made a real effort to meet the needs of their guests- and hotel was full. Good breakfast, clean rooms, no negatives.
This is a very nice hotel, and all the staff are super friendly and accommodating. Their on site restaurant has great food and staffed with fun sweet gals. Highly recommend their key lime desert jar. Classy decor all throughout the hotel.
Below average hotel. Stayed for the park and fly option. No breakfast option for early flights. But most frustrating was on return flight.Called for shuttle pick up. Bags were coming off cart. Was told to call back once we had bags in hand. Called back...More
Date of stay: December 2018
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport AreaResponded 1 week ago
Thank you for leaving us your review and for making us a part your visit here in Indianapolis. We are grateful that you've chosen the Holiday Inn Express to host you.
As always, we wanted nothing more but to ensure your experience turn...More
We chose this location because of the proximity to the Indianapolis Airport and the ability to park our vehicle in the hotel parking lot at no additional charge, as well as the airport shuttle provided by the hotel. The staff is excellent! They were friendly,...More
Excellent staff at this hotel. Friendly and very helpful.
I arrived in the evening and phoned a local taxi company to reserve a cab for the next morning to get me to my meeting. The taxi company refused to reserve a cab and said to...More
Date of stay: November 2018
Response from George R, General Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport AreaResponded 7 December 2018
Thank you for your great review. I will share your comments with Don. We hope to welcome you back the next time your travels bring you to Indy.
Conveniently located near Indianapolis Motor Speedway, Banker's Life Fieldhouse, Lucas Oil Stadium, Victory Field, Lucas Oil Raceway Park, 8 Second Saloon and the NCAA Hall of Champions.Enjoy our proximity to downtown …MoreIndianapolis, Indiana Government Center, Indianapolis Convention Center, as well as Butler University, University of Indianapolis and Indiana University-Purdue University Indianapolis (IUPUI).Take advantage of our excellent customer service, 24hr Airport Shuttle or our popular packages including Park, Sleep & Fly. Come visit us! Less
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