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Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area

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Traveller (55)
Room & Suite (59)
Dining (13)
Overview
  • Excellent56%
  • Very good27%
  • Average8%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk”(43 reviews)
“sam's club”(8 reviews)
“room was clean”(24 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
3 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area
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Offers from Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area
Special Offer: Book Direct and Save
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Reviews (331)
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328 results
Traveller rating
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90
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15
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Time of year
LanguageEnglish
177
90
27
19
15
Show reviews that mention
All reviewsfront desksam's clubroom was cleanjacuzzi tubsink areanice breakfastthe breakfast areathe general managerupon checkhotel staffnice stayelevatorshuttlehiespeedwayinterstatemicrowave
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1 - 5 of 328 reviews
Reviewed yesterday

As a 15 year PLATINUM AMBASSADOR status, Ive stayed in MANY of their cahin hotels, from HI Express to Intercontinentals, in US and Abroad. The owner / staff and his "helper" were most CREEPY when checking in. Every time I stepped out of my room,...More

Thank wildkat2000
Hotel's Favourite
Reviewed 19 June 2018

We drove here from Fort Wayne, paid to park our car for 8 days, and took the shuttle to and from the Indianapolis Airport. All was well. You sign up for the airport shuttle time upon arrival, so be aware that if another family has...More

1  Thank Leguizamo
Response from Wendy B, Director of Sales at Holiday Inn Express Hotel & Suites Indianapolis W - Airport AreaResponded 4 weeks ago

Thank you for the great review, we work to provide everyone a great experience. We hope to welcome you back soon.

Reviewed 5 days ago via mobile

This hotel has nice, clean, quiet rooms. So why the poor rating. My wife & I went to breakfast about 9:20, 10 minutes before closing. Our breakfast was as expected. However, a young family with three children struggle to get their children breakfast before the...More

Thank Don W
Reviewed 3 weeks ago

This hotel offered a nice breakfast and was convenient to our trip across Indiana. We found it clean and comfortable. Our check in and check out were quick and easy even though the hotel was busy with a number of youth basketball teams.

Thank ArtandGinnyNY
Response from Wendy B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport AreaResponded 2 weeks ago

Dear ArtandGinnyNY, Thank you for the great review. We are happy you were able to enjoy your stay. Please consider us the next time your travels bring you to Indy.

Reviewed 3 weeks ago via mobile

Great experience @ this hotel. Everyone was professional & friendly at check-in, during the stay, & at check out. Kevin, was especially helpful & friendly as well as the employees during breakfast, & Abel was great also. It was very clean & neat. Rooms extremely...More

Thank JJUnderwood
Response from Wendy B, Guest Relations Manager at Holiday Inn Express Hotel & Suites Indianapolis W - Airport AreaResponded 2 weeks ago

Dear JJUnderwood, Thank you for your great review. Our staff works hard to make your stay enjoyable. Thank you for acknowledging their efforts. Our pool has a waterfall which looks like a hot tub. It is understandable that it is confusing. We do not advertise...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Shuttle Bus Service
Wheelchair Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
USD 98 - USD 221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Value Hotel in Indianapolis
#27 Mid-range Hotel in Indianapolis
#37 Family Hotel in Indianapolis
#40 Business Hotel in Indianapolis
#52 Quiet Hotel in Indianapolis
#60 Quaint Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 98 - USD 221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Value Hotel in Indianapolis
#27 Mid-range Hotel in Indianapolis
#37 Family Hotel in Indianapolis
#40 Business Hotel in Indianapolis
#52 Quiet Hotel in Indianapolis
#60 Quaint Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (55)
Room & Suite (59)
Dining (13)
Pool & Beach (9)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Annmarie P
19 January 2018|
AnswerShow all 2 answers
Response from Wendy B | Property representative |
We have a large heated indoor pool. Unfortunately, we do not have a separate pool for toddlers or infants.
0
Votes
Annmarie P
19 January 2018|
AnswerShow all 2 answers
Response from Tootsie20 | Reviewed this property |
no
0
Votes
Neondra B
7 September 2017|
AnswerShow all 2 answers
Response from Wendy B | Property representative |
The Presidential and Executive Suites include the whirlpool and we have a king with whirlpool tub also. If you would like to call the hotel directly we can help to book one for you. 317-554-0900. Thank you! Sarah... More
0
Votes
Room Tips
"room was stinky, try to cover with SPRAY CLENERS"
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"Be a IHG rewards club member for room updates....Rooms on the 4th floor are the best"
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"Call to make sure you'll get what you expect"
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"Rooms are gross. Don't stay here."
Read review
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