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The Westin Indianapolis

PricelineUSD 133*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 196*
USD 133*
Great Deal
USD 194*
USD 175*
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The Westin Indianapolis
The Westin Indianapolis
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1,389 Reviews from our TripAdvisor Community

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Showing 1,371: English reviews
Aurora, Colorado
Reviewed 17 November 2014 via mobile

We had a suite and it was spacious and updated. The staff were great the whole weekend. The hotel is right in the heart of downtown so location is perfect. Really don't have anything bad to say about the place and I would stay again next time I'm in Indu.

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Helpful?
Thank WebBrown
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review, and the great comments. Glad to see that we met you expectations, and thank you for sharing your experience.

Hagerstown, Indiana
Reviewed 16 November 2014

I have stayed here previously, and was eager to return to this spacious, clean, welcoming hotel. The staff, beginning with the valet staff, was helpful and friendly. The ground floor offers a Starbucks. The second floor, Schula's, and a bar next to that. I ate at the bar, appreciated the presentation of the food - and it was delicious. A...

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Helpful?
Thank Vickie W
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the wonderful review and for sharing your experience. We really appreciate that you chose to stay with us, and truly hope that you're writers escape was what you were hoping for. Looking forward to seeing you again soon.

Cincinnati, Ohio
Reviewed 14 November 2014

I found the room clean and very comfortable as you'd expect at a Westin. However I couldn't find an outlet in my bathroom, and they never delivered a receipt to my room so I had to check out. Also parking is at least $30/night and you have to pay for that separately.

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Helpful?
1Thank Jen D
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the great review, and the kind comments. It's always great to get customer feedback so that we know what we need to do to help us improve our experience.

Ohio USA
Reviewed 14 November 2014

We stayed here for a long weekend. The hotel is overall a very nice hotel conveniently located to the convention center and Lucas Oil Stadium as well as many other downtown spots. Walking distance to so many places it is an ideal location for a visit to Indy. Lobby: Large and expansive with a few seating areas and small area...

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Helpful?
Thank Cindy-Milford
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review, we really appreciate all your wonderful comments about the hotel, our people, location and features. We look forward to seeing you again soon.

Marion, Indiana
Reviewed 14 November 2014 via mobile

This was a very clean and nice hotel. I do however have one complaint about the bathroom. It was very small, with the tub/shower tucked behind the bathroom door. Very tight! Guest services were very prompt and helpful. Yes, I will stay there again.

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Helpful?
Thank Pickygirl46952
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the great feedback and the great review. We appreciate the comments and will use them to help us improve our experience.

Reviewed 13 November 2014

The Westin Indianapolis was very comfortable. Beware, there is not "quick" food (salads, sandwiches, fruit) in the gift shop. There is a restaurant on the property, however, it is pricey. This was my first visit to Indianapolis. The hotel was located near a lot of restaurants and attractions.

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Helpful?
Thank Amy K
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great feedback, you'll be glad to know that we are adding "quick food" to our Starbucks location as we update and renovate the store in December and January. Look for more options and healthy choices.

Reviewed 13 November 2014

Excellent hotel. Have stayed several time with a great stay each time. The club room is outstanding and Darin is great. The staff did and outstanding job to make our stay great. I highly recommend the Westin.

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Helpful?
1Thank Jim N
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you so much for the wonderful review and the very kind words about Darrin. We all think he's the best ambassador we could ask for. See you again soon.

Crossville, Tennessee
Reviewed 11 November 2014

I was in town for the Indianapolis Monumental Marathon. This was my first time visiting this city. In fact, it was my first time in Indiana. I selected this hotel because it was attached to the convention Center where the expo was being held. Since I was unfamiliar with the area I had no idea what the parking situation would...

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Helpful?
Thank Clair315
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the great review, we always appreciate the feedback and will use it to help us improve or guest experience. I've forwarded your comments about the towels and tp to my Housekeeping Manager so that she can look into the situation and hopefully fix it. Thanks again.

Cobourg, Canada
Reviewed 11 November 2014

I stayed one night in the Westin, and I think it is a great hotel. The standout was the service I experienced. I asked for sushi recommendations and Darren Fish gave helped me out. Then in my room I realised I didn't have time to go out for dinner, so rang down and asked for sushi delivery recommendations instead. Shortly...

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Helpful?
Thank alibids
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Wow, thank you so much for the fantastic review and the wonderful comments about Darrin. He's glowing, after seeing this and knowing that his efforts to make you feel welcome paid off. Thank you also for the great feedback about the rest of the staff, this is all very much appreciated.

Reviewed 10 November 2014

From the staff to the quality of the items in the room to the convenient location, my stay at the Westin was amazing! The staff contacted me prior to arrival which made me feel cared for. I stayed in 4 other hotels in the month of October for business travel and no hotel contacted me in this way. The room...

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Helpful?
Thank Cspig
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you so much for the wonderful review. I'm excited to hear that you stay was so comfortable. It's fun to see that when your hard work and pre-planning work out in such a positive way.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Indianapolis enjoys an unbeatable location in the heart of the city. Connected by a covered sky-bridge to the Indiana Convention Center, Lucas Oil Stadium and Circle Centre Mall. ... more   less 

Additional Information about The Westin Indianapolis

Address: 241 W. Washington St, Indianapolis, IN 46204
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $205 - $436 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Indianapolis 4*
Number of rooms: 573
Reservation Options:
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Also Known As:
The Westin Indianapolis Hotel Indianapolis
Westin Indianapolis
Indianapolis Westin
Hotel Style:
#9 Luxury Hotel in Indianapolis
#22 Business Hotel in Indianapolis
#31 Romantic Hotel in Indianapolis
#35 Family Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Indianapolis staff and other travellers.
12 questions
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Questions? Get answers from The Westin Indianapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club Deluxe Room- Free Breakfast, Snacks, Beverages”
sararE9639LI, 14 Apr 2017 | Read review
“We were told pet rooms are the first two floors if you are worried about allergies”
Sprout4, 27 Mar 2017 | Read review
“My room was on one of the higher floors. Which thats what I prefer. Nice and quiet.”
ABev43, 22 Mar 2017 | Read review
“Best views are on the north and east side of the hotel. The pool and exercise rooms are on the 3rd floor, restaurant is on the 2nd floor.”
, 20 Mar 2017 | Read review
“Make sure that they book you on a floor where toxic bathtub reglazing isn't being performed.”
943agnieszkal, 14 Mar 2017 | Read review
5 of 5
Priceline
USD 133* /night
View Deal
Booking.comUSD 194
Expedia.comUSD 175
HotelQuicklyUSD 196
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*Disclaimer
Prices are for 1 room, 2 adults
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