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The Westin Indianapolis

Expedia.comUSD 268*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 387*
USD 268*
USD 387*
USD 268*
USD 387*
USD 268*
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The Westin Indianapolis
The Westin Indianapolis
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1,397 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Indianapolis
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Showing 1,379: English reviews
Evansville, Indiana
Reviewed 31 December 2014 via mobile

Seldom if ever disappointed with this property and it's staff. Heavenly bed is just that. I bought one, with pillows, for my home. I'll see you guys again soon.you get what you pay for...thank goodness. Great in house restruant and svo amenities.

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Helpful?
Thank LawyerTraveller45
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you so much, glad to hear that you like the Heavenly Bed as much as we do. Hope to see you again soon.

Columbus, Indiana
Reviewed 30 December 2014

I was planning a trip for my husband's 29th birthday and selected the Westin because of its location in downtown Indy. Shortly after making the reservation online, a representative from the front desk emailed me to ask if I had any questions and to recommend I become a Starwood Gold member. I responded to the email asking for restaurant recommendations...

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Helpful?
Thank rmroll
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review, we really appreciate it. I hope you have a great New Year.

Bloomington, IN
Reviewed 29 December 2014

We stay at the Westin frequently when we make overnight trips to Indianapolis. As many of the previous reviews have stated, this hotel's location is incredibly convenient if you are visiting downtown Indianapolis. It is right across the street from the Convention Center, near Lucas Oil, and a couple blocks away from the heart of downtown Indianapolis. It is also...

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Helpful?
Thank Katie M
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review, you are exactly right. We are convenient to everything and connected to it all by sky walk. The lobby was renovated just prior to the Super Bowl in 2012, and our guest rooms were just done this year. There are several restaurants close by, Indy is a great city for dining, if Shula's is not...

Chicago, Illinois
Reviewed 29 December 2014 via mobile

After reading the reviews on TripAdvisor, I expected to have an average experience at this hotel. I am pleased to say that this was not the case and I thoroughly enjoyed my stay at the hotel. The staff was brilliant (especially Adam at the front desk), and as a Starwood Gold member, I was able to take advantage of the...

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Helpful?
Thank Parth B
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review, we really appreciate it. It's great that you actually visited the property and then shared your experience. You are always welcome.

Friendship, Wisconsin
Reviewed 19 December 2014

Westins usually have good reputations but this one is leaning on the fact that it is convenient to the Lucas Oil Stadium. This is what we experienced: A double room with queen beds for two - only one bathrobe provided - not a big deal - but either provide enough or don't bother to provide them at all. The refrigerator...

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Helpful?
1Thank Sandra5678
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great feedback and for sharing your experience. We appreciate your comments and will use them to help us improve.

Pocono Pines, Pennsylvania
Reviewed 16 December 2014

We had came in a day early for the PRI show and had reservations for Friday & Saturday , The hotel was overbooked for the whole weekend ( Colts where also playing Sunday )and reservation group set me up with a hotel for the extra night at a great rate at a nearby hotel not too far away . The...

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Helpful?
Thank Mike E
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review and the great score. We look forward to seeing you again next year for PRI.

Columbus, Ohio
Reviewed 16 December 2014

I was in town for the Big 10 Football Championship Game.....GO BUCKS!!!!!!!!!! I had a fantastic stay at the Westin. The staff was great, the room was clean and modern, the location was great to all of the Big 10 festivities, the breakfast was very good, and I had a great time at Shula's Restaurant. If I go to the...

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Helpful?
Thank Jan H
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you so much for the wonderful review and the awesome comments. Good luck in the tournament.

Tokyo, Japan
Reviewed 11 December 2014 via mobile

The hotel's location is very nice so I chose to stay at this hotel. However, I quickly realized that this hotel is not what they advertise to be. I saw that they offer free breakfast and wifi as well as adding a third bed for a little extra charge. However, no breakfast. No wifi in the rooms. Not able to...

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Helpful?
1Thank kiyeran
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for your comments. The hotel does advertise and make available room rates which include complementary wifi, parking and breakfast. In order to qualify for that, you need to book one of those rate plans. Nowhere do we advertise that you can add a 3rd bed for a fee. Thanks again for your feedback.

Reviewed 11 December 2014

We were in town for the Big 10 Football Championship Game. The Westin looked full, full, full. There were guest from both teams and it looked like players from one of the teams stayed there. We never felt like we didn't matter and our service was just as good as anyone else was given.

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Helpful?
Thank Mark H
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the awesome comments, we all really appreciate it. Come back and see us again soon.

Shrewsbury, Massachusetts, United States
Reviewed 10 December 2014

We were in town for a national convention and the hotel was very convenient -- both for the conference and for the surrounding area. (Our convention overlapped with the Big 10 Conference Championship and had the added pleasure of having the Wisconsin football team stay there as well.) Clean and well-maintained. Staff was very friendly. This Westin in Indy will...

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Helpful?
Thank Ross C
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you so much for the great review. It was great having you with us and you are always welcome back.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Indianapolis enjoys an unbeatable location in the heart of the city. Connected by a covered sky-bridge to the Indiana Convention Center, Lucas Oil Stadium and Circle Centre Mall. ... more   less 

Additional Information about The Westin Indianapolis

Address: 241 W. Washington St, Indianapolis, IN 46204-3406
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $203 - $474 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Indianapolis 4*
Number of rooms: 573
Reservation Options:
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Also Known As:
The Westin Indianapolis Hotel Indianapolis
Westin Indianapolis
Indianapolis Westin
Hotel Style:
#9 Luxury Hotel in Indianapolis
#22 Business Hotel in Indianapolis
#31 Romantic Hotel in Indianapolis
#35 Family Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Indianapolis staff and other travellers.
12 questions
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Questions? Get answers from The Westin Indianapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the 14th floor and loved the view of the city!”
pattyh727, 5 May 2017 | Read review
“Club Deluxe Room- Free Breakfast, Snacks, Beverages”
sararE9639LI, 14 Apr 2017 | Read review
“We were told pet rooms are the first two floors if you are worried about allergies”
Sprout4, 27 Mar 2017 | Read review
“My room was on one of the higher floors. Which thats what I prefer. Nice and quiet.”
ABev43, 22 Mar 2017 | Read review
“Best views are on the north and east side of the hotel. The pool and exercise rooms are on the 3rd floor, restaurant is on the 2nd floor.”
, 20 Mar 2017 | Read review
5 of 5
Expedia.com
USD 268* /night
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Booking.comUSD 268
Hotels.comUSD 268
HotelQuicklyUSD 387
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*Disclaimer
Prices are for 1 room, 2 adults
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