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The Westin Indianapolis

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1,387 Reviews from our TripAdvisor Community

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Showing 1,369: English reviews
Saint Louis, Missouri
Reviewed 30 March 2015

We recently stayed at this hotel for a volleyball tournament. The hotel was great, rooms were nice and it was located in walking distance to the tournament, mall and other good restaurants. They had indoor walkways that took you to both which was convenient since the weather was not quite warm enough to be walking outside. Overall the hotel was...

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Helpful?
Thank Jenna K
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the great review and the great comments. Sorry to hear that you found our parking prices to be excessive. We try to stay as competitive as we can with the hotels around us.

Frisco, TX
Reviewed 30 March 2015

My daughter and I stayed at this Westin during national volleyball qualifier and could not have been more pleased with the accommodations, the staff, & the amenities. The location is central to everything, the staff helpful and the rooms clean and comfortable. We will absolutely stay here again!

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Thank 4Love_2travel
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Your review was fantastic but you have us a score that is not reflective of the comments you made. If there is anything we could have done better please let us know.

Traverse City, Michigan
Reviewed 30 March 2015

Was a busy weekend with a girls volleyball tournament, but all in all the hotel was quiet and clean, and rooms were ready upon arrival.Restaurant and Bar were really busy. Everyone was gathered in the lobby watching March Madness and really well behaved.

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Helpful?
Thank Dave J
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the great review and the awesome score. We appreciate that you shared your great experience.

Saint Louis, Missouri
Reviewed 30 March 2015

I was in town for a volleyball tournament. We arrived late Thursday night. Check-in took really long. I work at a hotel in downtown St. Louis and have dealt with volleyball tournaments before. The front desk was not properly staffed for this. When we got in there were only 2 front desk personnel for about 15-20 ppl waiting to check...

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Helpful?
Thank Jamie E
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great review and sorry to hear about the long check in process. We try to ensure that we have all our bases covered at all times. Sorry that we were not able to meet your expectation with this part of your stay.

Chicago, Illinois
Reviewed 30 March 2015

Friendly staff, great location and a nice property. Connected to convention center and walking distance to many area attractions. Atended a Pacers game and it was extremely convenient. Would definitely stay here again.

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Thank 2,121,212,121
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the awesome review, it is greatly appreciated.

College Station, Texas
Reviewed 30 March 2015

Was in Indy for four days at a function at the convention center. Westin is a great location central to anything you want to do downtown. Staff is outstanding and professional. They were constantly wanting to make sure our needs were accommodated.

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Thank Wally S
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the wonderful comments and the great score, your feedback is greatly appreciated.

Reviewed 30 March 2015

Absolutely awesome hotel. Loved the contents in the lobby. Having a Starbucks & Federal Express both present, totally met my needs. My room was perfect for my short stay. I hope to stay longer during my next visit to the area. The hotel location is ideal for my field of work.

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Thank WitchofPhilly
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Than you for the incredible review, we really appreciate it.

Bethesda, Maryland
Reviewed 29 March 2015

Nice place with most anything you can ask for - at a price. Bartender in No Name is Super and I don't drink.. I was disappointed by front desk staff. I checked in and asked for a high floor but was told I couldn't go very high on a Priceline booking. I identified myself as SPG longtime member but host...

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Helpful?
Thank Bill N
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great feedback about Priceline guests and the SPG program. While Priceline rates don't qualify for SPG benefits, we should be more diligent to take care of our top customers. I'll make sure to follow up with our team to reiterate the value of the program.

Reviewed 29 March 2015

Stayed overnight while attending a business banquet. Service was excellent! Valet very professional and prompt. Check in was very efficient and easy. Our banquet server, Julia was tremendous! We were fortunate to have a view from the seventh floor. Room was clean and our course, the Westin heavenly bed never disappoints.

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1Thank PLTmom
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thank you for the wonderful review and for the great comments about Julia. We appreciate you sharing your experience.

Fairfax, Virginia
Reviewed 26 March 2015

The Westin in Indianapolis is a very nicely laid out hotel. The staff is very friendly and accommodating and it's has a good layout. You can get to the convention center and the mall without ever having to go onto the street, which is very nice when it's cold. The rooms are clean, with nice beds, and a very nice...

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1Thank 31SamM
WestinIndyGM, General Manager at The Westin Indianapolis, responded to this review

Thanks for the great feedback, we certainly appreciate your comments. I want to make you aware that we do not charge for water in the rooms, the water in the room is compliments of Starwood Preferred Guest and is free to all guests. In addition, I did not find a charge for internet on your room folio. If you'd like...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Indianapolis enjoys an unbeatable location in the heart of the city. Connected by a covered sky-bridge to the Indiana Convention Center, Lucas Oil Stadium and Circle Centre Mall. ... more   less 

Additional Information about The Westin Indianapolis

Address: 241 W. Washington St, Indianapolis, IN 46204
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $199 - $433 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Indianapolis 4*
Number of rooms: 573
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Hotels.com, Travelocity, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your The Westin Indianapolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Indianapolis Hotel Indianapolis
Westin Indianapolis
Indianapolis Westin
Hotel Style:
#9 Luxury Hotel in Indianapolis
#22 Business Hotel in Indianapolis
#31 Romantic Hotel in Indianapolis
#35 Family Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Indianapolis staff and other travellers.
12 questions
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Questions? Get answers from The Westin Indianapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club Deluxe Room- Free Breakfast, Snacks, Beverages”
sararE9639LI, 14 Apr 2017 | Read review
“We were told pet rooms are the first two floors if you are worried about allergies”
Sprout4, 27 Mar 2017 | Read review
“My room was on one of the higher floors. Which thats what I prefer. Nice and quiet.”
ABev43, 22 Mar 2017 | Read review
“Best views are on the north and east side of the hotel. The pool and exercise rooms are on the 3rd floor, restaurant is on the 2nd floor.”
, 20 Mar 2017 | Read review
“Make sure that they book you on a floor where toxic bathtub reglazing isn't being performed.”
943agnieszkal, 14 Mar 2017 | Read review
5 of 5