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03/12/2017 04/12/2017
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    Sheraton Indianapolis Hotel at Keystone Crossing

    8787 Keystone Xing, Indianapolis, IN 46240-2108
    (317) 846-2700
    Hotel website
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    03/12/2017 04/12/2017
     2 people are viewing this hotel
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    USD 281*
    USD 245*
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    Traveller (69)
    Room & Suite (34)
    Dining (9)
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    494 reviews
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    Overview
    • Excellent51%
    • Very good31%
    • Average11%
    • Poor3%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Indianapolis Hotel at Keystone Crossing
    Special Offer: 5 DAY CYBER SALE
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    Hyatt Place Indianapolis/Keystone
    494 reviews
    #26 of 185 hotels in Indianapolis
     
    Indianapolis Marriott North
    370 reviews
    #59 of 185 hotels in Indianapolis
     
    Homewood Suites by Hilton Indianapolis-Keystone Crossing
    633 reviews
    #39 of 185 hotels in Indianapolis
     
    Ironworks Hotel Indy
    22 reviews
    #54 of 185 hotels in Indianapolis
     
    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (926)
    There are newer reviews for Sheraton Indianapolis Hotel at Keystone Crossing
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    11 - 15 of 913 reviews

    Reviewed 24 September 2017 via mobile

    Disappointed and several aspects of our stay, but it double beds was the worst part. Said they were out of kings and had no queens. Didn't seem to care to make any effort to resolve the issue. We also checked in late at night (11:15)...More

    Thank Karen E
    Response from Mike S, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 25 September 2017

    Karen E, Thank you for the feedback regarding your recent stay. I'm sorry to hear you weren't able to get a king bed, please email me the details of your reservation so I can see if the room was confirmed for a king bed. We...More

    Reviewed 24 September 2017 via mobile

    We stayed overnight at the Sheraton hotel for our 24 the wedding anniversary. The hotel was modern and clean. Our room was on the eighth floor. We enjoyed the view. It also offered free garage parking and internet service. The location allowed us to walk...More

    Thank Angela G
    Reviewed 18 September 2017 via mobile

    We have family in Indy so we decided it was a good time to visit and leave Florida and the hurricane behind The Sheraton is attached to a very nice and large shopping mall which gave us a chance to walk around and window shop...More

    Thank Floridagal65
    Reviewed 17 September 2017

    Room was small and they were "out" of King size beds...so we got two doubles (not even queens). The hotel was not crowded at all and I don't really believe that was the best they could do. No free breakfast. Oatmeal is $10 and cold...More

    Thank aletheamid
    Response from Mike S, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 25 September 2017

    aletheamid, Thank you for the feedback regarding your recent stay with us, I'm sorry to hear that you weren't able to get a king bed. I'm happy to look into this and see what type of room your reservation was booked for if you would...More

    Reviewed 15 September 2017

    As a platinum member, this hotel has about the worst customer service I've encountered, and I've stayed several hundred nights at Starwood hotels. To finalize things, they didn't post the 500 green choice points, and when I called about them they said the portfolio was...More

    Thank Amber S
    Response from Mike S, Manager at Sheraton Indianapolis Hotel at Keystone CrossingResponded 17 September 2017

    Amber S, I'm very sorry you experienced problems during your stay and didn't get the points your earned. Please contact me directly so I can research what happened and get a resolution. Thank you, Mike Skaggs Director of Operations mike.skaggs@sheratonindianapoliskeystone.com

    Hyatt Place Indianapolis/Keystone
    494 reviews
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    370 reviews
    #59 of 185 hotels in Indianapolis
     
    Homewood Suites by Hilton Indianapolis-Keystone Crossing
    633 reviews
    #39 of 185 hotels in Indianapolis
     
    Ironworks Hotel Indy
    22 reviews
    #54 of 185 hotels in Indianapolis
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • USD 134 - USD 325 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Indianapolis
    • #9 Luxury Hotel in Indianapolis
    • #16 Business Hotel in Indianapolis
    • #27 Family Hotel in Indianapolis
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 395
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Priceline, Booking.com, Expedia, Travelocity, Hotels.com, Hotwire, Orbitz, getaroom.com, Cancelon, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your Sheraton Indianapolis Hotel at Keystone Crossing reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Indiana >
    • Indianapolis
    • Also Known As
    • Sheraton Indianapolis Hotel ,
    • Indianapolis Sheraton
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    Traveller (69)
    Room & Suite (34)
    Dining (9)
    Pool & Beach (1)
    Hotel & Grounds (65)
    Business Centre & Event Rooms (10)
    Bathroom (5)
    Nearby
    Ironworks Hotel Indy
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    .86 km away
     
    Hyatt Place Indianapolis/Keystone
    494 reviews
    .52 km away
     
    Indianapolis Marriott North
    370 reviews
    .47 km away
     
    Homewood Suites by Hilton Indianapolis-Keystone Crossing
    633 reviews
    .98 km away
     
    Nearby Restaurants
    Seasons 52
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    .36 km away
    Sullivan's Steakhouse
    260 reviews
    .28 km away
    The Cheesecake Factory
    382 reviews
    .18 km away
    Cafe Patachou
    78 reviews
    .27 km away
    Nearby Attractions
    The Keystone Fashion Mall
    87 reviews
    .20 km away
    Fastimes Indoor Karting
    39 reviews
    .91 km away
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    72 reviews
    .72 km away
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    1.21 km away
    Ask a question
    Questions & Answers
    Paula C
    30 March 2017|
    AnswerShow all 2 answers
    Response from Mike S | Property representative |
    Hello, no there isn't a fee for dogs. We do ask that you complete our dog waiver upon arrival so we can have details about the dog and your contact information should we need it. Please let me know if you have any other... More
    1
    Vote
    Amanda H
    2 January 2017|
    AnswerShow all 2 answers
    Response from SheratonIndy | Property representative |
    Amanda H, Sheraton Fitness offers a full array of cardio equipment including treadmills, ellipticals, upright and recumbent bikes, totaling 15 pieces. In addition we have a number of weight machines that focus on different... More
    1
    Vote
    smokechop
    27 March 2016|
    AnswerShow all 4 answers
    Response from Sarah W | Reviewed this property |
    We just stayed there, and yes, the pool was a bit chilly. But, the kids didn't seem to care. I just kept moving, and it wasn't too bad! :) there is a hot tub too!
    0
    Votes
    Room Tips
    "Check you covers and pillows"
    Read review
    "Avoid double bed rooms if you want to sleep as a couple"
    Read review
    "The walls are thin"
    Read review
    "Do not get a room with a connecting door. Can get very loud here sometimes."
    Read review
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