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Sheraton Indianapolis City Centre Hotel

741 reviews
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Traveller (151)
Room & Suite (110)
Storyboard
Overview
  • Excellent25%
  • Very good36%
  • Average22%
  • Poor11%
  • Terrible6%
Travellers talk about
“monument circle”(69 reviews)
“rooftop pool”(10 reviews)
“the club lounge”(28 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Sheraton Indianapolis City Centre Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (741)Write a Review
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All reviewsmonument circlerooftop poolthe club loungeparking garagewar memorialfront desk staffwithin easy walking distancebusiness tripself parkthe room was niceroom keylucas oil stadiumbeds were comfortablestarbucksspgcvsvalet
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261 - 265 of 718 reviews
Reviewed 20 July 2015 via mobile

Suite with 2 other ladies,bar sink leaked, fridge door kept falling off, 1 bath Robe, 1 remote, Elevators SLOW! Food was below average,service was poor. Tired hotel. No fan in bathroom,I could go on, Definitely a great location, would not stay here again or recommend...More

1  Thank mlogreco
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 20 July 2015

Dear mlogreco, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you enjoyed...More

Reviewed 18 July 2015 via mobile

I've been coming here off and on for 10 yrs, and still little to No updates..good location near lots of restaurants and shopping. Rm 1037, has falling down towel rack, one of phone dead in the room. Nice south facing outdoor pool w lots chairs....More

Thank Dana R
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 20 July 2015

Dear Dana R., Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you...More

Reviewed 18 July 2015 via mobile

Stayed on top floor; was there for 4 nights. Had 4 elevators; always slow! The plumbing in our room had a mind of its own. Walked into room 1st night and the toilet was flushing - that'll freak you out thinking someone was in the...More

Thank lrcunning
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 20 July 2015

Dear Ircunning, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you enjoyed...More

Reviewed 13 July 2015 via mobile

While I did not book a room at the Sheraton myself, a friend who was visiting Indy invited me to his room to spend the night over and a night out at the bars this pass Friday. The view was gorgeous and so was the...More

1  Thank toledo1972
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 13 July 2015

Dear toledo1972, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you enjoyed...More

Reviewed 11 July 2015

This hotel was a nice hotel. Rooms were clean beds were comfortable. Staff was friendly. The hotel restaurant was average and wished they had craft beer choices on tap. As a platinum SPG member we were surprised at the lack of recognition - no upgrade...More

Thank ColoradoJojo
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 13 July 2015

Dear ColoradoJojo, Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am so glad you enjoyed...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
USD 135 - USD 345 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 135 - USD 345 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (151)
Room & Suite (110)
Dining (7)
Pool & Beach (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Haleigh R
11 December 2017|
AnswerShow all 4 answers
Response from 87disappointed | Reviewed this property |
The 13th floor pool area was open for that when we stayed there the day after thanksgiving. I would assume you would still have open access.
1
Vote
vc0mbs
22 March 2017|
Answer
Response from blbyres | Property representative |
The pool opens Memorial Day weekend and no there is no jacuzzi.
0
Votes
MikeJet88
2 November 2016|
AnswerShow all 2 answers
Response from deondracraig | Property representative |
Yes!, There is a CVS 3 minutes walking distance from our hotel.
0
Votes
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1234
Room Tips
"Do not stay here they have urine soaked mattress's."
Read review
"Lower floors until they fix the elevators."
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"The higher the better for the street noise."
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"rooms facing the monument have a GREAT view !!!"
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