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This was an important weekend and it was ruined by the awful experience at the Sheraton. I had high hopes this was going to be an awesome hotel because of the brand and the rate I was paying but I was so wrong. The staff...More
1 Thank lala3437
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 2 weeks ago
Thank you for taking our Guest Satisfaction Survey! We are sorry to hear your recent stay with us here at the Sheraton Indianapolis City Centre did not go as expected. Here at the Sheraton, our goal is to create a memorable stay for you and...More
I stayed at the Sheraton City Center while in town on business. As a loyal SPG member I was greeted with the warm service I love about this brand. The room was pleasant, though a bit dated. I had to tinker with the thermostat to...More
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 4 weeks ago
Thank you for your recent feedback about the Sheraton Indianapolis City Centre Hotel! Here at the Sheraton, it is our goal to create a welcoming experience for you and your guests during your stay with us and it is great to hear we could reach...More
Lobby (really the hotel overall) is outdated. Rooms are ok. The walls are thin and you can hear a lot. Beds were comfortable. Wifi didn’t connect though that would have been user error. Seems to be a preferred hotel of airlinesMore
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 11 October 2017
Thank you for your recent feedback about the Sheraton Indianapolis City Centre Hotel!
Our staff is sorry to hear we missed our mark with you during your recent stay with us. Although, our hotel is going through a complete renovation this year to update some...More
as i have said before we have been coming down here for the last 10 years or so.
DAMIEN has been GREAT, he TREATS you with RESPECT, very PROFESSIONAL & really takes PRIDE in what he does. we didn't get to see BREANNA this time...More
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 12 October 2017
Thank you for your positive feedback about the Sheraton! Our staff is more than happy to hear that you enjoyed your stay with us and that our staff provided excellent customer service! It is great to hear you enjoyed our freshly renovated lobby and meeting...More
I booked this hotel through Hotwire and got a great deal. The parking is pricey but the hotel itself is good. The location is wonderful, you can walk over to Mass Ave and there's plenty to eat. The business center was handy for me as...More
Response from Bill S, General Manager at Sheraton Indianapolis City Centre HotelResponded 26 September 2017
Thank you for your recent feedback! We are happy to hear you enjoyed your stay with us here at the Sheraton Indianapolis City Centre Hotel! We thank you for your time as well as your business. Best Regards, Bill Seitl, General Manager
USD 119 - USD 334 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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