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Omni Severin Hotel

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2,009 Reviews from our TripAdvisor Community

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Showing 1,987: English reviews
brunswick, United States
Reviewed 11 April 2016

Overall this hotel was very nice. The staff was efficient and friendly. The hotel was extremely clean. It is in a great location in downtown. The price for drinks in the hotel bars were overpriced. The buffet was also high priced for breakfast, even for the kids.

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Helpful?
Thank Kelly D
GMOmniSeverin, Manager at Omni Severin Hotel, responded to this review

Thank you for your review of our hotel, Kelly D. We appreciate your business and we are happy that our associates provided you with friendly and efficient service during your time with us. We look forward to welcoming you back to our hotel on your next visit to Indy! Best regards, Jonathan Amon Director, Rooms

Hackettstown, United States
Reviewed 11 April 2016

We stayed during the Women's Final Four Weekend and had a great time. The hotel staff did a phenomenal job of welcoming us, friendly service and appeared genuinely happy to have us there. More so, they did an exemplary job of keeping the lobby organized yet accessible to keep the UCONN players safe and still fun for the fans. Finally,...

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Helpful?
1Thank Lynda H
GMOmniSeverin, Manager at Omni Severin Hotel, responded to this review

Thank you, Lynda H, for the great review of your recent stay with us. We are delighted to know you enjoyed your time with us, and we were certainly excited to see the Huskies win the championship! We look forward to welcoming you back to our hotel in the near future. Best regards, Jonathan Amon Director, Rooms

Columbus, Indiana
Reviewed 11 April 2016

Was told check in at 3 p.m. Could not get into room until after 6 pm. Room overall felt grimey...especially bathroom. Room service food mediocre at best. The staff was very friendly.....but they had lots to overcome in terms of their product.

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Helpful?
1Thank Sarah C
GMOmniSeverin, Manager at Omni Severin Hotel, responded to this review

Dear Sarah C, Thank you for taking time to review our hotel on TripAdvisor. I am disappointed to hear about your experience with us, as we certainly do not want our guests to depart our hotel with this kind of memory. I would love the opportunity to speak with you regarding your stay with us. Please contact me directly at...

Reviewed 11 April 2016 via mobile

This was a great hotel! Staff were all very friendly and helpful. We ordered the romance package, and when we came back to our room after the wedding we were attending, music was playing on our TV, Champagne was on ice and chocolate covered strawberries were delicious.

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Helpful?
1Thank Christina V
GMOmniSeverin, Manager at Omni Severin Hotel, responded to this review

Dear Christina V, Thank you for taking the time to review your experience of your stay with us on TripAdvisor. We are thrilled to know you enjoyed your romantic stay with us and that the staff provided you with great service. We hope to be your preferred hotel on your next visit to Indianapolis. Best regards, Jonathan Amon Director, Rooms

Milwaukee, Wisconsin
Reviewed 10 April 2016

I was in Indianapolis for a one night stay a coupled of weeks ago and figured I'd splurge a bit to stay downtown and picked the Omni. This is a total 5 star property and the staff is exceptionally accommodating and helpful. The beds were amazing the linens were very nice. What struck me about this property was the interactions...

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Helpful?
Thank charliebeagledog
GMOmniSeverin, Manager at Omni Severin Hotel, responded to this review

Thank you, charliebeagledog, for your terrific review of our hotel. We are delighted that you chose to spend your visit in Indianapolis with us, and I am pleased to know that our team provided you with exceptional service. Our associates strive to exceed the expectations of our guests, and I am happy that they delivered during your stay. We certainly...

Somers, Connecticut
Reviewed 9 April 2016

Stayed here 10 years ago and this hotel has maintained its excellence. Front desk was always accommodating and friendly. Rooms were clean and comfortable. Self park at adjacent Mall garage $22 a night vs. valet $36, valet offered directions in a friendly manner. 1913 restaurant offers a breakfast buffet, but also a regular breakfast menu that isn't just taken off...

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Helpful?
Thank Medusa222
GMOmniSeverin, Manager at Omni Severin Hotel, responded to this review

Thank you, Medusa222, for the fabulous review of our hotel. We are pleased to hear the associates offered great service, you found the room to be clean and comfortable, the food and beverage offerings to be above what you anticipated, and the location of our hotel to be favorable. We are honored that you selected our hotel and hope to...

Reviewed 8 April 2016 via mobile

We stayed at the Omni over our Spring Break and brought all three kids. The location was perfect (plenty to walk to) and the skywalk to the mall saved us from having to get out in the rain/snow. The room was nice and spacious, the front desk was helpful and overall we had a good experience. The only thing that...

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Helpful?
Thank Kasey B
GMOmniSeverin, Manager at Omni Severin Hotel, responded to this review

Dear Kasey B, Thank you for sharing your experience with us on TripAdvisor, and overall I am happy to hear you enjoyed your stay. I will share your comments regarding the Housekeeping service with our leadership team to ensure we avoid this issue in the future. We thank you for choosing Omni and we certainly look forward to welcoming you...

Woodbridge, United States
Reviewed 7 April 2016

What a GREAT hotel period! We were in town for the NCAA women's Final Four and the Omni was UCONN's home. Loved the UCONN signs in front along with signs all over the lobby as well as the staff all outfitted in UCONN apparel. Lightning fast and accurate check in and check out. Front desk staff was always smiling and...

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Helpful?
2Thank Paul S
GMOmniSeverin, Manager at Omni Severin Hotel, responded to this review

What a terrific review of your experience with us, Paul S! Thank you for sharing your feedback, and our entire team is thrilled to know you enjoyed your stay with us. I am also pleased to know that our Concierge, Tony, provided you with exemplary service during your stay. We hope to be your hotel of choice on your next...

Torrington, Connecticut
Reviewed 7 April 2016

We went to the Final Four and the Omni was the host hotel for UCONN. They made us feel at home. The hotel was decorated with the UCONN logo everywhere. They helped us navigate through the city. All was good!!

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Helpful?
2Thank Jim P
GMOmniSeverin, Manager at Omni Severin Hotel, responded to this review

Dear Jim P, Thank you for taking the time to share your feedback with us. We were honored to host the NCAA Women's Final Four last week, and I am pleased to know you enjoyed your time with us. We thank you for choosing the Omni Severin Hotel, and we look forward to welcoming you back soon. Best regards, Jonathan...

Hartford, CT
Reviewed 6 April 2016 via mobile

Stayed 4/2 thru 4/5 for NCAA Women's Final Four Basketball Tournament. Nice bar. Good restaurant for breakfast; didn't have any other meals there. Nice room, short on electrical outlets, quiet. In the heart of downtown. Short walk to Lucas Oil Arena, Bankers Life Field House, museums, state house, and popular sites. Taxi to Indianapolis Speedway less than $20 with generous...

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Helpful?
Thank CTTom
GMOmniSeverin, Manager at Omni Severin Hotel, responded to this review

Thank you for your favorable review of your stay with us, CCTom. We greatly appreciate your business and we are delighted that you enjoyed your time with us last week. We look forward to welcoming you back to the Omni Severin Hotel in the near future. Best regards, Jonathan Amon Director, Rooms

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Multilingual Staff

Additional Information about Omni Severin Hotel

Address: 40 Jackson Pl, Indianapolis, IN 46225-1077
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $183 - $571 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Severin Hotel 4*
Number of rooms: 424
Reservation Options:
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Also Known As:
Omni Hotel Indianapolis
Omni Indianapolis
Indianapolis Omni
Hotel Style:
#5 Luxury Hotel in Indianapolis
#7 Business Hotel in Indianapolis
#8 Romantic Hotel in Indianapolis
#16 Family Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Omni Severin Hotel staff and other travellers.
18 questions
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Questions? Get answers from Omni Severin Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a larger room with a larger bathroom.”
 of 5 bubbles beej5000, 7 Dec 2016 | Read review
“Ask for a view of the city”
 of 5 bubbles rebeccaf909, 27 Nov 2016 | Read review
“Great Location, outstanding Staff”
 of 5 bubbles danger2015, 23 Nov 2016 | Read review
“Room had a slight view. Omni has updated them. Bathtub needs a rail (tub's high).Just wish I knew when they where going to clean the room?”
 of 5 bubbles 145unar, 25 Oct 2016 | Read review
“Avoid the 4th floor”
 of 5 bubbles 571ClydeM, 13 Sep 2016 | Read review
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