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    Crowne Plaza Indianapolis Downtown (Union Station)

    123 W Louisiana St, Indianapolis, IN 46225-1049
    011 61 1800 760 595
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    03/12/2017 04/12/2017
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    USD 179*
    USD 184*
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    Traveller (296)
    Room & Suite (96)
    Pool & Beach (7)
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    Overview
    • Excellent33%
    • Very good38%
    • Average16%
    • Poor8%
    • Terrible5%
    Travellers talk about
    “train car” (150 reviews)
    “train noise” (44 reviews)
    “pullman cars” (25 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    3.5 Star Hotel
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    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (840)
    There are newer reviews for Crowne Plaza Indianapolis Downtown (Union Station)
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    321 - 325 of 831 reviews

    Reviewed 9 April 2015

    My wife and I love to travel to Indianapolis and always try and book a room at different hotels to get a new experience. Let me say that the Crowne Plaza met and beat every expectation that we could have possibly had. The location of...More

    1  Thank Nicholas A
    Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 11 May 2015

    Thank you so much for this wonderful review of the Crowne Plaza Indianapolis Downtown Union Station! I am so pleased to hear you had such a positive experience with us. I am especially excited that you received such great service while you stayed with us....More

    Reviewed 7 April 2015

    Our family of four stayed here for the Final Four. The staff was wonderful and very accommodating. I was a bit concerned from previous reviews about the train noise. We never heard one at all. We were in a superior queen room on the first...More

    Thank dboss42
    Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 9 April 2015

    Thank you for your kind remarks. We are very happy to hear you had a wonderful FInal Four weekend and that that our staff was accommodating. It was quite a weekend for Indianapolis. We hope to have the pleasure of hosting you again on a...More

    Reviewed 31 March 2015

    We stayed here on a Saturday evening. The staff was friendly and helpful. The room was clean and well decorated. It was a great stay! The pool was a good size, but the indoor area does get loud with kids enjoying themselves and three stories...More

    Thank Ratfacegirl
    Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 31 March 2015

    Thank you for your wonderful review. It is always nice to read the positive comments regarding our unique hotel. We look forward to serving you again on a return trip.

    Reviewed 23 March 2015

    The hotel itself is in a great location within walking distance of most everything. Lobby was nice, but my room was gross. Got in late at night and went straight to bed. There was a dripping sound in the ceiling of the bathroom that wouldn't...More

    1  Thank thekups
    Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 28 March 2015

    I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the hotel was not as clean as our standards demand. A clean room that has been prepared for our guests is basic for a...More

    Reviewed 20 March 2015

    Check in was fast and courteous. The room was very clean and beds were great for a nights sleep. We had a business function locate in the east banquet room. The view was was spectacular of downtown. Conveniently located to shops and restaurants. And connected...More

    Thank flyfisherman83
    Response from Mark P, Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 20 March 2015

    Thank you for the awesome review! We are happy that you enjoyed your stay in our unique facility. Our employees strive to make the Crowne Plaza Indianapolis Downtown Union Station your preferred hotel in the city. Mark P. General Manager

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Tennis Court
    Details
    • Price range
    • USD 135 - USD 394 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #34 Romantic Hotel in Indianapolis
    • #56 Business Hotel in Indianapolis
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 273
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Priceline, Travelocity, Expedia, Hotels.com, Hotwire, Orbitz, Cancelon, Cheap Tickets, HotelQuickly, TripOnline SA and getaroom.com so you can book your Crowne Plaza Indianapolis Downtown (Union Station) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Indiana >
    • Indianapolis
    • Also Known As
    • Crowne Plaza Indianapolis Downtown (Union Station) Hotel Indianapolis
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    Traveller (296)
    Room & Suite (96)
    Pool & Beach (7)
    Dining (2)
    Hotel & Grounds (210)
    Bathroom (15)
    Business Centre & Event Rooms (8)
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    Ask a question
    Questions & Answers
    N5852URsarahn
    31 October 2017|
    Answer
    Response from ChewInRI | Reviewed this property |
    There are soooo many places within a 3 block walk of the hotel it is hard to pick just one. But if you want a special meal a sure bet is St Elmo's. It's an Indy institution!
    0
    Votes
    Sarah B
    6 October 2017|
    AnswerShow all 3 answers
    Response from itzzdeb | Reviewed this property |
    Stayed in one of the awesome train cars...not sure about couches...but sooo worth staying there...awesome place!
    0
    Votes
    MisterTiffy
    18 July 2017|
    AnswerShow all 15 answers
    Response from randune23 | Reviewed this property |
    Nope, I was in room 363 and it is on the SW side of the hotel and and internal room. However, the train station is just to the south and you heard (and felt) everytime a train passed by.
    0
    Votes
    Room Tips
    "Don't stay in 260. Run away, run fast, run far."
    Read review
    "I preferred the room to the north. Great views of the city life, and less train noise as this is an active..."
    Read review
    "If you'd like an original experience, stay in one of the train cars."
    Read review
    "Either the train car cars or the king suites on the first floor are great."
    Read review
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