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Crowne Plaza Indianapolis Downtown (Union Station)

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Traveller (310)
Room & Suite (116)
Pool & Beach (7)
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Overview
  • Excellent34%
  • Very good38%
  • Average15%
  • Poor8%
  • Terrible5%
Travellers talk about
“train car”(119 reviews)
“train noise”(45 reviews)
“real train”(24 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Crowne Plaza Indianapolis Downtown (Union Station)
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Rooms
4 Jun.5 Jun.
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1 room, 2 adults, 0 children
Standard Room
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Reviews (873)
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1 - 5 of 864 reviews
Reviewed 3 days ago

Great Hotel close to everything. I have never stayed in the train cars but they look super cool. I have had many restful nights sleep here and lots of romance with my boyfriend. It has a lot of history and the service is always friendly....More

Thank misapril76
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded today

Thank you for your very nice review of our hotel. Our Historic and unique property along with our people and service make us the place to stay in downtown Indianapolis. We hope to be able to serve you again in the future. Sincerely, Mark Parnella...More

Hotel's Favourite
Reviewed 10 April 2018

This hotel is so unique! It was built on tracks 1-8 of the Old Union Station train shed. There are several beautifully restored 1920's Pullman cars locked onto old tracks with luxuriously modern hotel room amenities. The "Grand Hall" is a spectacular venue for weddings...More

Thank Lisa W
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 10 April 2018

Thank you for your very nice review of our hotel. Our Historic and unique property along with our people and location make us the place to stay in downtown Indianapolis. Our Grand Hall is certainly one of the top Wedding Venues in the city. We...More

Reviewed 5 days ago

I ended up staying in a train car while attending a conference in Indianapolis. I read reviews about noise at the hotel so emailed ahead of time and asked for a quite room. I received an email immediately saying they would do their best. Well...More

Thank AKPROG
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 3 days ago

Thank you for your very nice review of our hotel. Our Historic and unique property along with our people and location make us the place to stay in downtown Indianapolis. We look forward to serving you again when your travels bring you back to the...More

Reviewed 1 week ago

Stayed two nights while in town for the Indy Half Marathon. Room was clean. While we didn't have a train car, they were neat to walk past everyday. Staff was always polite. Little bar and restaurant in the front. Two enjoyable things that are easy...More

Thank talonofrome
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 1 week ago

Thank you for your very nice review of our hotel. Our Historic and unique property along with our people and location make us the place to stay in downtown Indianapolis. We hope to be able to serve you again in the future. Sincerely, Mark Parnella...More

Reviewed 1 week ago via mobile

Angel gave us great service! She was attentive, kind, and had a great sense of humor. Thanks, Angel! The food was average but the service made up for it. :) (more characters to fill the requirement...)

Thank Mallory T
Response from Mark P, General Manager at Crowne Plaza Indianapolis Downtown (Union Station)Responded 1 week ago

Thank you for your nice review of our hotel and Team Member. Angel does a great job for us. We hope to see you back on a return visit soon. Sincerely, Mark Parnella General Manager Historic Crowne Plaza Union Station

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 164 - USD 330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Romantic Hotel in Indianapolis
#56 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 164 - USD 330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Romantic Hotel in Indianapolis
#56 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (310)
Room & Suite (116)
Pool & Beach (7)
Dining (5)
Business Centre & Event Rooms (13)
Questions & Answers
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Cate W
7 December 2017|
AnswerShow all 5 answers
Response from flyboyaircan | Reviewed this property |
Not really sure on that but would recommend hotel room over train room. My friend booked it online on travel wesite
0
Votes
N5852URsarahn
31 October 2017|
Answer
Response from ChewInRI | Reviewed this property |
There are soooo many places within a 3 block walk of the hotel it is hard to pick just one. But if you want a special meal a sure bet is St Elmo's. It's an Indy institution!
0
Votes
Sarah B
6 October 2017|
AnswerShow all 3 answers
Response from itzzdeb | Reviewed this property |
Stayed in one of the awesome train cars...not sure about couches...but sooo worth staying there...awesome place!
0
Votes
Room Tips
"Train cars are fun and quite."
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"You do hear trains in the train car"
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"Try to get a room away from train noise!"
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"The trains are still running under the building, so it rumbles at night when they pass."
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