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Comfort Inn & Suites N at Pyramids

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Comfort Inn & Suites N at Pyramids
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172 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Chicago, Illinois
Reviewed 9 August 2016

My husband stayed here for one night while attending a convention downtown. He said that it was a nice enough hotel but there were a few issues. The location is good, it was quiet and the room was a decent size. But first off the woman checking him in had no personality. Barely said anything besides, "here's the key", not...

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Helpful?
Thank talltree24
General M, Guest Relations Manager at Comfort Inn & Suites N at Pyramids, responded to this review

Thank you for sharing your experience, We are glad that you found our location to be convenient. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for you and other guests in the future. We want you to experience the best value...

lg1955
Reviewed 25 July 2016 via mobile

This is a lovely hotel, so clean and the bed was so comfortable it was almost as good as being home! Breakfast was delicious too. Stayed overnight while helping a friend move and they were so accommodating and nice even tho I checked in very late. Really lived up to the good reputation of Comfort Inn. Very convenient location too.

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Thank lg1955
General M, Guest Relations Manager at Comfort Inn & Suites N at Pyramids, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean and comfortable experience. I am very pleased to learn that you enjoyed the breakfast offered at our hotel. Your...

Reviewed 24 July 2016 via mobile

My husband and our children (ages 6 months, 5, 10, and 14) stayed for two nights on a Thursday and Friday. The location appeared to be safe and was close to multiple restaurants, Sams Club, Target, etc. We were able to get to downtown Indy in twenty minutes, Children's Museum, Broad Ripple, and other areas in a reasonable amount of...

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Helpful?
Thank Stephanie S
General M, Guest Relations Manager at Comfort Inn & Suites N at Pyramids, responded to this review

Thank you so much for your compliments to our breakfast options and service. We are so glad to know that you had a wonderful time with us and that you find great value in staying with us. We always aim to give you the best value for your money and we are so happy to know that our efforts are...

Simpsonville, South Carolina
Reviewed 24 July 2016

We normally have good success with Choice hotels but this place needs a little TLC. The staff were cordial and accommodating. We asked to see the room prior to booking because they do rent to pets and don't designate specific rooms for pet owners. We wanted to make sure the room did not have a pet odor plus my husband...

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Helpful?
Thank post12mile
General M, Guest Relations Manager at Comfort Inn & Suites N at Pyramids, responded to this review

Thank you for your review, your feedback and your comments regarding your stay. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter...

Houston, Texas
Reviewed 19 July 2016

This was the host hotel for our family reunion. I tried to do early check-in, but no rooms where ready. No rooms were ready at 3pm when it was check in time. We had to wait about 1hr before any rooms where ready. The hotel is in need of an upgrade. The towels we were given needed to be thrown...

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Thank MzDavis2016
General M, Guest Relations Manager at Comfort Inn & Suites N at Pyramids, responded to this review

Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us to impress our guests and your comments will make this goal that much more attainable. It...

Battle Creek, Michigan
Reviewed 11 July 2016 via mobile

It was a really bad choice staying here. First off the clerk who checked me in was very rude and condescending. Not cordial or helpful at all. She even got rude when I checked in and I took the checkin slip, not giving me time to get in my room, called the room said you took that paper you signed...

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Helpful?
Thank RSD3242
General M, Guest Relations Manager at Comfort Inn & Suites N at Pyramids, responded to this review

Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. I am very displeased to hear that anyone was treated with rudeness or that any misunderstandings regarding your booking were not addressed in a professional manner. We understand that you are hesitant to return based on...

Tawas City, Michigan
Reviewed 7 July 2016 via mobile

Busy area, close to city sights and action. Right off the freeway for easy access to north, south, east and west. Comfortable stay at a reasonable price. Food nearby as well as sporting activities. Enjoyed our stay very much. First time in Indy and would definitely return.

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1Thank absolutely42746
General M, Guest Relations Manager at Comfort Inn & Suites N at Pyramids, responded to this review

Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable price. It means a lot to us that you've allowed us to be such an important part...

Reviewed 27 June 2016 via mobile

Stayed here 3 weekends in a row for the Grand Prix, Indy Qualifying, and the Indy 500. Clean room every time, extra towels & washcloths when requested, sufficient good food for breakfast including fresh fruit. Glad we stayed here, will visit again.

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Helpful?
Thank SnoopAndTell
General M, Guest Relations Manager at Comfort Inn & Suites N at Pyramids, responded to this review

Thank you for taking the time to share this five star experience with our management, staff, and future guests. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We are so glad that your stay was enjoyable and we look forward to seeing you...

Reviewed 22 June 2016 via mobile

Stayed a a suite. Generally clean and roomy for the price. Staff was very helpful & friendly. Would have been nice to have a partial wall or something giving a little separation between the living and bed areas. Furniture needs an update. Breakfast wasn't the best nor the worst. Biscuit & gravy, waffles, cereal and the usual fruit and pastries.for...

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1Thank Mike1456
General M, Guest Relations Manager at Comfort Inn & Suites N at Pyramids, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality.We always aim to give you the best value for your money and we are so happy to know that our efforts are well received. We also appreciate your suggestions for how we can continue to improve and we hope to see you again soon.

Fort Wayne, Indiana
Reviewed 18 June 2016 via mobile

This is one of my very favorite Choice hotels to stay at in Indy. The location is good, easy to find, close to lots of restaurants, and Trader Joes is just around the corner. The rooms are clean and comfortable. This time we had a small balcony (didn't know they had balconies) so with the curtains open over the sliding...

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Helpful?
Thank lindae080
General M, Guest Relations Manager at Comfort Inn & Suites N at Pyramids, responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give nothing but the...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Comfort Inn & Suites N at Pyramids

Address: 9090 Wesleyan Road, Indianapolis, IN 46268
Region: United States > Indiana > Indianapolis
Price Range: $104 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites N at Pyramids 2*
Number of rooms: 114
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Also Known As:
Comfort Inn & Suites n At Pyramids Hotel Indianapolis
Comfort Inn And Suites n At Pyramids
Comfort Inn Indianapolis
Comfort Inn Hotel n
Indianapolis Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites N at Pyramids staff and other travellers.
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Questions? Get answers from Comfort Inn & Suites N at Pyramids staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor was very quiet. King-bed suite was especially roomy and nice.”
 of 5 bubbles cathyf776, 17 Jan 2017 | Read review
“Stay away!”
 of 5 bubbles Scott110176, 7 Oct 2016 | Read review
“Good place for a fair price”
 of 5 bubbles kathybY7732JO, 8 Sep 2016 | Read review
“Second floor is all non smoking!”
 of 5 bubbles mikeaX4487EJ, 1 Jun 2016 | Read review
“Don't stay here”
 of 5 bubbles bethc475, 25 May 2016 | Read review
5 of 5