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Holiday Inn Express and Suites Indianapolis East

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Traveller (29)
Room & Suite (17)
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Overview
  • Excellent41%
  • Very good32%
  • Average12%
  • Poor8%
  • Terrible7%
Travellers talk about
“cinnamon rolls”(7 reviews)
“front desk”(34 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Offers from Holiday Inn Express and Suites Indianapolis East
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (167)
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63
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13
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All reviewscinnamon rollslarge dressing areafront deskhi expressoversized roomsports teamusa todayoff the highwaymicrowave and fridgeextra spacepull out couchfree breakfast isbed was comfortablerooms are cleanlight sleeperspecial thanksrecently stayed here
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11 - 15 of 167 reviews
A TripAdvisor Member
1
Reviewed 7 February 2018 via mobile

No WiFi and evidently the maintenance tech doesn’t work tonight or maybe he just doesn’t work nights . Either way there’s no WiFi for the night and the lady at the front desk doesn’t seem to care enough to even try to do something about...More

Thank A TripAdvisor Member
Response from Staci H, General Manager at Holiday Inn Express and Suites Indianapolis EastResponded 8 February 2018

Dear Guest, Thank you for providing us feedback. I am very sorry that you experienced and issue with the wifi. We are in the process of upgrading our wifi so there are intermittent issues. Our maintenance engineer does not work at night unfortunately he works...More

Reviewed 21 January 2018 via mobile

Wow, what a dump! I stay in a ton of IHG branded hotels and this location totally fails the brand on all levels. We arrived and our first room had not been serviced. Sheets were piled on the beds, trash over flowing, wet towls on...More

Thank Paul A
Response from Staci H, General Manager at Holiday Inn Express and Suites Indianapolis EastResponded 22 January 2018

Dear Paul, Thank you for providing us with feedback. I am very sorry that you had an unpleasant time while staying with us. I can assure you that these things are in fact not common throughout the hotel and appears to have just been a...More

Reviewed 5 December 2017

Stayed for 2 nights for Big Ten Championship. Hotel was in decent shape, though marks on the walls in our room looked like someone was moving furniture or having a broomstick fight, and hallway carpet seemed worn and dated. Staff were all friendly, breakfast was...More

Thank BrownDeerBK
Response from Staci H, General Manager at Holiday Inn Express and Suites Indianapolis EastResponded 6 December 2017

Dear Solid, Thank you for your kind feedback. We value all comments and concerns and will work on the issues above. We hope you come to see us again!

Reviewed 28 November 2017

While the front desk staff was very friendly and helpful at check in, the rest of the stay was less than pleasant. The tub in our room had a large area that was rusty, and the temporary patch they put over it had fallen off....More

Thank Margaret M
Response from Staci H, General Manager at Holiday Inn Express and Suites Indianapolis EastResponded 28 November 2017

Dear Margaret, Thank you for providing us with feedback. I am very sorry that your stay did not meet your expectations. We will use your comments to improve and I will pass them on to the staff as well. I truly hope you will give...More

Reviewed 5 November 2017 via mobile

Was in town for a concert and all the downtown hotels were book so had to get place a little out of town. 1. Location was good. Near expressway Our uber driver said it is a bad side of the city for crime but we...More

Thank ni42ck
Response from Staci H, General Manager at Holiday Inn Express and Suites Indianapolis EastResponded 6 November 2017

Dear NI42CK, Thank you for taking the time to post feedback about our hotel. We strive hard to be a hotel guests love ad will take your comments and use them for improvement. I hope you give us another chance to show you. Thank you...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
USD 118 - USD 199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Family Hotel in Indianapolis
#66 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 118 - USD 199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Family Hotel in Indianapolis
#66 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (29)
Room & Suite (17)
Pool & Beach (3)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Best tip for this place is to stay somewhere else!"
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"Lots of road noise. Ask for a room away from the highway."
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"Avoid 5th floor if WiFi is important"
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"Room 223 had beeping at 5:15 am from trucks backing up. It lasted a few minutes."
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