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JW Marriott Indianapolis

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JW Marriott Indianapolis
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2,114 Reviews from our TripAdvisor Community

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Showing 2,078: English reviews
Minnesota
Reviewed 30 August 2015

Stayed here for one night while on business in Indy. Check-in and staff: Very friendly, helpful, and efficient. Seamless. Room: Comfortable. Well-lit. Decent outlets. Bedside alarm with newer lightning cable and USB jack, made charging my phone easy. Bathroom: Comfortable, well-designed and equipped. Healthclub: One of the best I've seen directly within a hotel. Huge with lots of aerobic equipment,...

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Helpful?
Thank WasabiSam
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We always try to provide our guests with an excellent experience and I'm happy we were able to achieve this for you. Thank you for your comments about Brandon. He is an asset to our team and I will share your feedback with him. Again, it was our pleasure to have you with us and we hope to welcome you...

Little Rock, Arkansas
Reviewed 30 August 2015

I am presently in this hotel for a convention. As described by others, the building is nice. But the staff at check in were rude and not helpful in my opinion. Later, I tried to buy a soda from the little shop at the front desk and the lady at the counter said that she did not have change for...

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1Thank JamesC4166UB
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your post and I am sorry we have fallen short of our goal to deliver a memorable experience for you. Please be assured that I will share your feedback with my team and we will take corrective action. I also apologize for the problem you experienced with the HVAC unit in your room. Please contact our At...

Toronto
Reviewed 28 August 2015

The JW in Indy was built very recently so everything is in very good condition. The rooms are spacious with comfortable beds and well-appointed bathrooms. The front desk staff are friendly and personable - you feel welcomed upon arrival. The JW features a very sleek, modern exterior design that looks like it could be in Las Vegas. The location downtown...

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Thank LakesiderToronto
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We appreciate your feedback and I'm happy to see you enjoyed your visit overall. It was great having you with us and I hope you will return whenever you are in the area.

Haverhill, Massachusetts
Reviewed 27 August 2015

The location was perfect! Many sites were within walking distance. We went to the White River State Park across the street from the hotel where there are sculptures, gardens, beautiful flowers and a nice place to walk around. In the same park, they have gondola rides where a gentleman sings Italian songs while he takes you down the canal. You...

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Thank AMB782013
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

It was our pleasure to have you with us and I'm so happy you had time to explore some of our sites here in Indy. We enjoyed your visit and hope you will return whenever you are in the area.

Chesterton, Indiana
Reviewed 27 August 2015

We stayed at the JW while in town for a sporting event. It is a big hotel with a large lobby and conference areas. There is a Starbucks located in the hotel as well. The room was very nice and had a great view of the city. There was plenty of room for the 2 adults and 2 kids. The...

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Thank JeanneK4
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

I'm delighted to see we were able to meet and exceed your expectations. Please be assured I will share your feedback with my team. We'll be looking forward to your next visit.

Washington DC, District of Columbia
Reviewed 25 August 2015

We stayed in this hotel while in Indianapolis for a wedding. The rooms were beautiful and had all the amenities we needed. The hotel is huge and the staff very friendly. It is not located super close to the city's downtown but is within walking distance of the NCAA Hall of Fame, the Colt's stadium, and a minor league baseball...

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Thank Kristen M
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

It was our pleasure to have you with us and I am happy we were able to meet your expectations. We appreciate you taking the time to give us your feedback, and we hope you will come visit us again soon.

Walkerton, Indiana
Reviewed 25 August 2015

The hotel itself was very nice..I was there for a funvention for 4 days. Our room was spacious and had a view of the white water canal. The hotel staff was amazing..We had 800 women there and there were also the world cup gymnastics going on across the street. Not to mention several weddings there, all going on at the...

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Thank kitty146574
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for staying with us and I'm happy to see you enjoyed your visit overall. We take pride in serving our guests and enjoyed having you here at the JW Marriott Indianapolis. I hope you will continue to use our facility whenever you are in the area.

Louisville, Kentucky
Reviewed 25 August 2015

Highly recommend this hotel, any room you stay in. My family and I made a last minute reservation and arrived at the hotel around 10:00 pm on a Sunday after a disastrous reservation at a different hotel (see Carribean Cove). The front desk was very kind and helpful when we called and offered up an option that cost less than...

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Thank P0stwoman
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for taking the time to let us know of your experience and I'm happy to see we were able to meet your expectations. Be assured I will share your feedback with my team. We enjoyed your visit and we'll be looking forward to your return.

Reviewed 24 August 2015

From the minute I walked into the JW Marriott hotel, I could tell this hotel experience was going to be a good one. I visited Indianapolis for business and was immediately greeted by a staff member at the door as soon as I arrived. Talk about service! She led me to the Check In the counter and was extremely kind...

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Helpful?
Thank dms9604
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We try to provide our guests with an excellent experience and I'm happy we were able to meet and exceed your expectations. We'll be looking forward to your return.

Reviewed 23 August 2015

There were some glitches during my stay but everything was resolved quickly by people who smiled and were friendly. The buffet breakfast is worth every cent and there isn't a bad view - loved my view of Lucas Oil from the 20th floor. Can't wait to return!

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Helpful?
Thank Jennifer G
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We enjoyed your visit and I'm happy to see you had a great stay overall. Be assured I will share this information with my team, and we hope to welcome you back soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
High Velocity
High Velocity
Cuisines: American, Bar, Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sophisticated design meets classic hospitality at the largest JW Marriott in the world—JW Indy. Boasting 1,005 contemporary guest rooms and 100,000 square feet of sprawling event space, JW Marriott Indianapolis is the crown jewel of the new Marriott Place Indianapolis hotel complex, a distinct destination for business and leisure travelers in the downtown area. Not only offering the largest ballroom in the Midwest, this Downtown Indianapolis hotel also provides creative event planning services for meetings, weddings and social events of various sizes. There is also direct access via skybridge to the Indiana Convention Center for event larger events and conventions. In addition to incredible meeting space and spacious guest rooms, JW Marriott Indianapolis provides exquisite dining options onsite at High Velocity, Osteria Pronto and Tavern on the Plaza. Nearby, over 200 shopping, dining and entertainment options beckon, including White River State Park, Lucas Oil Stadium and Conseco Fieldhouse. ... more   less 

Additional Information about JW Marriott Indianapolis

Address: 10 S West St, Indianapolis, IN 46204-2709
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $282 - $554 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Indianapolis 4*
Number of rooms: 1005
Reservation Options:
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Also Known As:
Jw Marriott Indianapolis Hotel Indianapolis
Hotel Style:
#3 Luxury Hotel in Indianapolis
#4 Green Hotel in Indianapolis
#4 Family Hotel in Indianapolis
#6 Business Hotel in Indianapolis
#7 Romantic Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Indianapolis staff and other travellers.
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Questions? Get answers from JW Marriott Indianapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite upgrade is worth it for a corner suite.”
 of 5 bubbles FestivalAddict, 21 Mar 2017 | Read review
“Room 812 has good view and is ada equipped. Quiet area.”
 of 5 bubbles Myrtle0116, 19 Mar 2017 | Read review
“Ask for an even numbered room as these overlook White River State park and the zoo.”
 of 5 bubbles slpgradstu, 18 Mar 2017 | Read review
“City view was amazing”
 of 5 bubbles bryanm669, 13 Mar 2017 | Read review
“Choose upper level floors for great view.”
 of 5 bubbles 92aprilm, 6 Mar 2017 | Read review
5 of 5