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JW Marriott Indianapolis

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JW Marriott Indianapolis
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2,082 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Indianapolis
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Showing 2,047: English reviews
Reviewed 6 October 2015

The JW Marriott in Indianapolis is perfect: Close to dining, events and shopping; modern and comfortable with a great bar and restaurant, and an absolutely world-class staff. Great views of downtown, quiet rooms and really comfortable beds. Phenomenal stay.

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Helpful?
Thank Andrew M
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Wow...you made my day! Thank you for your great feedback and be assured I will share this information with my team. We enjoyed your visit and hope to welcome you back soon.

Vero Beach, Florida
Reviewed 6 October 2015

It was walking distance from Lucas Oil Stadium, the zoo, Victory Field and many other buildings. The rooms were very spacious and clean. The towels were soft and high end. The lobby's were warm and welcoming with a lounge area, many seating areas and fireplaces. The elevators were the best I've been on. Divided access to floors made smooth transitions...

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Helpful?
Thank Jan C
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We appreciate your great feedback and are delighted to see you enjoyed your visit. We hope to welcome you back whenever you return to Indianapolis.

Starkville, Mississippi
Reviewed 5 October 2015

I had high hopes for my stay at the JW Marriott. However I left feeling like it was extremely overpriced. It was basically like any other run of the mill hotel but with a high price attached. There was no free wi-fi and to purchase was outrageous. The staff was very friendly and helpful from the time I walked in...

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Helpful?
Thank MStravel2008
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your feedback and I appreciate your constructive comments. We do follow Marriott standards so there is consistency within the brand. Currently Marriott does offer complimentary wifi to all their rewards members, and there is no fee to sign up for the rewards program. If you are back in the Indianapolis area, I hope you will give us...

Wheeling, West Virginia
Reviewed 4 October 2015 via mobile

The JW was a clean, upscale, modern facility. We were given a corner room on the 27th floor and our views were absolutely spectacular. As with all Marriott brands, the beds are very comfy and we slept well. The shower had three spray jets expertly located with the exact pressure needed. The concierge lounge was open over the weekend and...

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Helpful?
Thank Cmckenzie2000
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your post and I'm happy you enjoyed your visit to Indianapolis and the JW Marriott. I will be sure to share your comments with my team. Again, we enjoyed your visit and hope you will continue to use our facility whenever you are in the area.

Kapolei, HI
Reviewed 1 October 2015 via mobile

The staff was extremely friendly and helpful. Mobile check in was easy & we were able to get into our room I the morning. This allowed us to rest for a while after traveling from Hawaii. The hotel is close to many museums, easy walk to State Capitol & downtown shopping center. There are many eating places within walking distance....

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Helpful?
Thank Michael G
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your great comments and I'm happy to see we were able to meet your expectations. If you are back in the Indianapolis area, we hope you will come visit us.

Reviewed 30 September 2015

Recently my National Red Hat Society Convention was held at this Marriott location. It was an excellent venue for this event. The hotel was exceptional for hosting this event. The premises were comfortable and inviting to us as visitors. The food provided for our event meals was delicious. I would highly recommend this location.

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Helpful?
Thank 485debrat
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you so much for your feedback and it was our pleasure to have the Red Hat Society with us. Be assured I will share you feedback with my team and we hope you will return whenever you are in the area.

nj
Reviewed 29 September 2015

The rooms were nice but the housekeeping was lacking. Beyond making a bed, they were not very skilled. Couldn't seem to refill coffee. Would refill bathroom items daily and as long as they had the right number thought they were set (ie 3 lotions and 1 shampoo....who needs conditioner)

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Helpful?
Thank distrips_net
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your feedback and I am sorry we did not meet your expectations...or our own. Please be assured I will share your comments with my team and we will take corrective action. I do hope you will give us an opportunity to regain your confidence.

Old Bridge, New Jersey, United States
Reviewed 29 September 2015 via mobile

This hotel was wonderful, the customer service was great, and the meeting space was more than adequate. The room was spacious, very clean, and had a wonderful view. The hotel restaurants were decent, with various choices, and prompt service.

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Helpful?
Thank Keshia P
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your great feedback and I'm delighted you enjoyed your visit to the JW Marriott Indianapolis. It was our pleasure to have you with us and we hope you will return soon.

Cincinnati, Ohio
Reviewed 28 September 2015

I stayed here during an EXTREMELY busy weekend, so we did not spend a whole lot of time at the hotel itself. The hotel has a great location with easy access to restaurants, entertainment, and more. The staff was exceptional as well. The bellhop was very outgoing and the valet service was quick and extremely professional. The view was amazing,...

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Thank mewagner
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your post and I'm happy to see you enjoyed your visit overall. It was our pleasure to have you with us and we'll be looking forward to your return.

Troy, Illinois
Reviewed 24 September 2015

Fantastic hotel - the service level is above all. The valet and front desk staff are top notch. Everyone I have come into contact with has been so nice. The JW service level really shows. My room had a great view. The hotel is so close to everything downtown and it is so easy to get around the downtown area....

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1Thank cindymahn
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for taking the time to let us know of your experience. I'm happy to see you enjoyed your visit and I will share this information with my team. We hope to welcome you back soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
High Velocity
High Velocity
Cuisines: American, Bar, Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sophisticated design meets classic hospitality at the largest JW Marriott in the world—JW Indy. Boasting 1,005 contemporary guest rooms and 100,000 square feet of sprawling event space, JW Marriott Indianapolis is the crown jewel of the new Marriott Place Indianapolis hotel complex, a distinct destination for business and leisure travelers in the downtown area. Not only offering the largest ballroom in the Midwest, this Downtown Indianapolis hotel also provides creative event planning services for meetings, weddings and social events of various sizes. There is also direct access via skybridge to the Indiana Convention Center for event larger events and conventions. In addition to incredible meeting space and spacious guest rooms, JW Marriott Indianapolis provides exquisite dining options onsite at High Velocity, Osteria Pronto and Tavern on the Plaza. Nearby, over 200 shopping, dining and entertainment options beckon, including White River State Park, Lucas Oil Stadium and Conseco Fieldhouse. ... more   less 

Additional Information about JW Marriott Indianapolis

Address: 10 S West St, Indianapolis, IN 46204-2709
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $253 - $591 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Indianapolis 4*
Number of rooms: 1005
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Expedia, Travelocity and Jetsetter so you can book your JW Marriott Indianapolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Indianapolis Hotel Indianapolis
Hotel Style:
#4 Family Hotel in Indianapolis
#4 Luxury Hotel in Indianapolis
#5 Green Hotel in Indianapolis
#6 Business Hotel in Indianapolis
#7 Romantic Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Indianapolis staff and other travellers.
15 questions
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Danville
5 months ago
Washington DC, District of Columbia
6 months ago
Hamilton, Ohio
over a year ago

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Questions? Get answers from JW Marriott Indianapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a high floor!”
 of 5 bubbles 861lindseyp, 18 Feb 2017 | Read review
“stay below the 22nd floor easier to get on those elevators.”
 of 5 bubbles H4134KBthomash, 14 Feb 2017 | Read review
“Be kind to the front desk agents!”
 of 5 bubbles AmyK2716, 10 Feb 2017 | Read review
“Any of the corner rooms on the higher floors offer amazing views!”
 of 5 bubbles gem092011, 8 Feb 2017 | Read review
“Higher floor is quieter and even numbered rooms face park.”
 of 5 bubbles 193kyleh, 5 Feb 2017 | Read review
5 of 5