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JW Marriott Indianapolis

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2,020 Reviews from our TripAdvisor Community

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Showing 1,985: English reviews
Titusville, PA
Reviewed yesterday NEW

Stayed here two nights during the Big Ten Championship game. Got to stay on the 31st floor, had beautiful view of the White River. My cousin also came along in his room had an awesome view of the baseball stadium and Lucas Oil Field. Beds were super comfy, shower was awesome, even had spray jets that also shot water out...

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Helpful?
Thank TroyandKate
windsor ontario
Reviewed 3 days ago NEW

Stayed here for onsite seminar. Hotel is absolutely stunning, especially around this time of year, its all decorated. I had previously booked online, check in was the easiest I have ever experienced, staff were friendly and knowledgeable. Rooms were clean and spacious. Only downfall I had was the cost of the parking, beware...its costly!

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Helpful?
Thank catherine t
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

I’m happy to see you enjoyed your visit overall. I understand your comments about the parking and wanted you to know we try to stay competitive with the other full service properties in the downtown area. For an option on weekends there is the Government Garage which is attached via sky walk. Again, we appreciate your patronage and hope to...

Philadelphia, Pennsylvania
Reviewed 3 days ago NEW

Everything from the great service and great room with a great view. Nothing bad to report. The only thing I wish was that it was a little closer to the action, but that is what Uber is for. We have been staying primarily at the Omni for the last 4 - 5 years and are happy with the switch. We...

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Helpful?
Thank Julian H
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

It was our pleasure to have you with us, and I’m delighted you enjoyed your recent experience. We’ll be looking forward to your next visit!

Rodney, Canada
Reviewed 6 days ago NEWvia mobile

Stayed at the JW Marriott hotel in Indianapolis for a conference. The hotel is centrally located with lots of restaurants nearby as well as a large indoor mall. The hotel has great amenities and the rooms are current and clean. Beds are comfortable but pillows were very firm.

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Thank TheBugGuy
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We truly appreciate your feedback and are delighted it was a great experience for you. We hope you will return whenever you are in the Indianapolis area.

Fairview Heights
Reviewed 1 week ago

If you want to have the best of the best then you should stay at this hotel in the heart of Indy. Great food, great service from all the employees and room staff could not have been any happier. Great Place!!!

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Helpful?
Thank dougu132
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Thank you for your feedback and we’re delighted is was a great experience for you. We’ll be looking forward to your return.

Xenia, Ohio
Reviewed 1 week ago

We just stayed at the JW marriott for the second time for an on site convention. The second stay was as nice as the first two years ago. The hotel features nice clean large rooms and a very nice staff. The convention area is perfect. Enjoyed the in hotel Starbucks several times. We love the tunnel walk to the mall....

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Thank andrea s
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

It was certainly our pleasure to welcome you back to the JW Marriott, and thank you for your feedback. I’m glad to see it was a great stay overall, and we'll look forward to your return.

New York
Reviewed 1 week ago

I stayed here in conjunction with an on-site convention. The staff were friendly and helpful. My room was not ready until late in the day which is always frustrating but the desk clerk comped my parking which I felt was more than fair. Overall very clean, well-appointed rooms and convenient location.

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Thank TravelGeekGirl
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

We appreciate your feedback and I’m sorry for the inconvenience at check-in. This is not typical of our facility, and we’ll take steps to correct any shortcomings. We hope to welcome you back in the future.

Greensboro
Reviewed 1 week ago via mobile

Great stay at this downtown location. Easy walking to shopping, numerous museums, restaurants, sports venues and government complex. Room was comfortable, clean and views from the room were amazing. Full wall of glass. No issues with check-in or check out, however, next time we would do Valet parking. Valet was $45 and it was $40 to self park. Room Rate...

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Thank Rebecca L
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

I appreciate you taking the time to let us know of your experience, and I’m happy to see it was a good visit overall. Be assured I’ll share your comments with the team, and we hope to be of service to you soon.

Reviewed 1 week ago via mobile

We recently stayed at the JW for our annual church conference and found it to be an enjoyable experience all around. The staff was courteous and very helpful. The rooms were spacious, clean, and comfortable. Walking distance to the convention center and Circle Center Mall (It is possible to arrive and walk to shopping, eating, and points of interest w/o...

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Helpful?
Thank Nathan C
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

It was certainly our pleasure to have you with us, and I’m delighted to see it was a pleasant visit for you. Indianapolis has a lot to offer our guests, and I’m happy to see you were able to see some sites. We hope to welcome you back in the future.

Williamstown, Kentucky
Reviewed 1 week ago via mobile

Stayed here for a weekend getaway on our anniversary. This is a very nice hotel located in the downtown area with a modern feel and a lot of amenities. Checkin was great as Cindy took great care of us and even had champagne delivered to our room that night with a hand written card congratulating us on our anniversary. Very...

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Thank Mturner85
Phil R, General Manager at JW Marriott Indianapolis, responded to this review

Congratulations on your anniversary, and we are honored you would share it with us. I appreciate your feedback and we’ll share this information with the team. We hope to be of service to you in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
High Velocity
High Velocity
Cuisines: American, Bar, Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sophisticated design meets classic hospitality at the largest JW Marriott in the world—JW Indy. Boasting 1,005 contemporary guest rooms and 100,000 square feet of sprawling event space, JW Marriott Indianapolis is the crown jewel of the new Marriott Place Indianapolis hotel complex, a distinct destination for business and leisure travelers in the downtown area. Not only offering the largest ballroom in the Midwest, this Downtown Indianapolis hotel also provides creative event planning services for meetings, weddings and social events of various sizes. There is also direct access via skybridge to the Indiana Convention Center for event larger events and conventions. In addition to incredible meeting space and spacious guest rooms, JW Marriott Indianapolis provides exquisite dining options onsite at High Velocity, Osteria Pronto and Tavern on the Plaza. Nearby, over 200 shopping, dining and entertainment options beckon, including White River State Park, Lucas Oil Stadium and Conseco Fieldhouse. ... more   less 

Additional Information about JW Marriott Indianapolis

Address: 10 S West St, Indianapolis, IN 46204-2709
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $224 - $610 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Indianapolis 4*
Number of rooms: 1005
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Priceline, Odigeo and Jetsetter so you can book your JW Marriott Indianapolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Indianapolis Hotel Indianapolis
Hotel Style:
#4 Family Hotel in Indianapolis
#4 Luxury Hotel in Indianapolis
#5 Green Hotel in Indianapolis
#6 Business Hotel in Indianapolis
#7 Romantic Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Indianapolis staff and other travellers.
14 questions
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Danville
3 months ago
Washington DC, District of Columbia
4 months ago
Hamilton, Ohio
10 months ago

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Questions? Get answers from JW Marriott Indianapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors are best”
 of 5 bubbles dougu132, 30 Nov 2016 | Read review
“Quite rooms with great views of downtown.”
 of 5 bubbles K4121LVandreas, 30 Nov 2016 | Read review
“High is good, given this is one of the tallest buildings in downtown.”
 of 5 bubbles burkeohio, 23 Nov 2016 | Read review
“Ask for river view.”
 of 5 bubbles CharlesAMIV, 22 Nov 2016 | Read review
“Higher floors give better views”
 of 5 bubbles kb515, 1 Nov 2016 | Read review
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