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Courtyard Indianapolis Downtown

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Courtyard Indianapolis Downtown
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295 Reviews from our TripAdvisor Community

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Showing 288: English reviews
Dallas, Texas
Reviewed 1 week ago via mobile

From the moment I stepped out of my car, my every need was taken care of. My valet attendant, Josh, was very professional and made me feel very welcome. The room was very clean and my accommodations were excellent. Would recommend to any regular traveler.

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Helpful?
Thank cowboynation22
Joshua B, Manager at Courtyard Indianapolis Downtown, responded to this review

cowboynation22, Your personal recommendation means everything to us! Thank you for helping us celebrate a job well done. We have shared your feedback with the entire team to ensure Josh was recognized for impacting your stay. We look forward to having you back soon!

Nashville, TN
Reviewed 3 weeks ago

If I had made the hotel arrangements we would have stayed at one of the other places offered at a third of the price. This place was $289 plus $29 parking plus about $60 in taxes per night. And for that price there is no free breakfast either. The room was very nice but not particularly large. They only had...

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Helpful?
Thank chipnut
Joshua B, Manager at Courtyard Indianapolis Downtown, responded to this review

chipnut, We're sorry to hear you were disappointed with the value of your stay. We understand all guests have a budget to work with so we do our very best to remain competitive with our prices. A great breakfast in the morning is one of the most important meals of the day. If a complimentary breakfast is important to you,...

Atlanta, Georgia
Reviewed 3 weeks ago

This hotel is recently renovated and we were fortunate to stay in a renovated room. The staff was helpful and the hotel was very clean and accommodating for our stay. Breakfast was nice and the hotel is close to everything.

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Helpful?
Thank Tas M
Joshua B, Manager at Courtyard Indianapolis Downtown, responded to this review

Tas M, So great to hear how much you loved our new updates. Come back and see us soon to check out the new fitness center!

Mississippi
Reviewed 3 weeks ago via mobile

I stayed here for 3 nights in January of 2017. The front desk staff was very professional and friendly. They have a quick eats bar/counter for food/drinks/coffee. They had a valet for $32 a night. The room was comfortable. The property is connected to the JW Marriott and there are numerous restaurants within walking distance.

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Helpful?
Thank Gary C
Joshua B, Manager at Courtyard Indianapolis Downtown, responded to this review

Gary C, We truly love what we do and I'm delighted to see that shows. Thank you for allowing us the opportunity to take care of you.

Muncie, Indiana
Reviewed 20 December 2016

Spent the weekend to attend the Crossroads Classic and have a little down time before the holidays. Nice room although the shower leaked all over the floor A LOT. Brand new remodeled room so I suspect the design of the new glass shower door is not correct. There is a pool available although we didn't find any mention of it...

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Helpful?
Thank Heidi B
Reviewed 20 December 2016 via mobile

The staff was friendly and our room was very clean. They were able to let us have a late check out with no questions asked. Parking was pretty expensive but that's anywhere in town. Overall a nice stay

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Helpful?
1Thank Andrew C
Joshua B, Manager at Courtyard Indianapolis Downtown, responded to this review

Andrew C, We strive to provide the cleanest and friendliest experience for our guests. I am so proud to hear our team continues to live our mission and exceed expectations. Thank you for sharing such position feedback. We will be sure to celebrate this with our team. See you next time!

Singapore
Reviewed 17 December 2016

Great location in downtown area and near all the major sights, plus it is walking distance to many restaurants and bars. Staff were pleasant and helpful throughout my stay. Breakfast was reasonable and they serve Starbucks coffee. Décor of the hotel was a little old-fashioned.

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Helpful?
Thank Rj_eve
Joshua B, Manager at Courtyard Indianapolis Downtown, responded to this review

Rj_eve, Thanks for sharing your recent experience with us. I'm glad you were able to enjoy some of our local favorites. We love to share our favorites with guests.

Sunset Hills, Missouri
Reviewed 1 December 2016 via mobile

Even though this hotel is right downtown it's hidden behind the JW Marriott. That would have been ok but we arrived during Indianapolis marathon and street were closed. Called hotel to ask how to get there but person we reached said not that familiar with downtown & couldn't redirect us. Ended up wasting an hour driving in circles. Overall hotel...

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Helpful?
Thank Superoger
Joshua B, Manager at Courtyard Indianapolis Downtown, responded to this review

Superoger, We're so sorry to hear this is how your visit to Indy started. We understand how frustrating downtown traffic can be. We will definitely use this as a coaching opportunity with our team. We truly try to be experts on our city so we can share as much as possible with you.

London, United Kingdom
Reviewed 29 November 2016 via mobile

One of the best I have stayed in within the Indianapolis area. The rooms are medium sized, enough space to relax or work if needed. Clean, quiet air con, nice gym with swimming pool being built. Very quiet at night so great for sleep. A bit out of main city centre but easy to walk in or get a taxi...

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Thank JamesLumley2013
Reviewed 25 November 2016 via mobile

Came to see Steelers crush the Colts on Thanksgiving Day. Prompt check-in and pleasant staff. Room ok condition. Need more courtesy shampoo and towel . Even asking the clerk for a nice room view , I guess Steeler fans get a dumpster view. Room served its purpose.

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Helpful?
Thank marc d
Joshua B, Manager at Courtyard Indianapolis Downtown, responded to this review

marc d, Thanks for spending the holiday with us and congrats on the win! We love all of our guests and are excited to share our city with you. We appreciate the feedback and will use it to ensure your next stay is even more memorable!

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard Indianapolis Downtown hotel is located in the heart of the Circle City and overlooks the beautiful White River State Park and historic Canal district. Connected to the Convention Center via skybridge with many major companies within a 2 min. taxi ride or 7 min. walk including Simon Malls, WellPoint, JP Morgan Chase, & Eli Lilly. Our downtown Indianapolis hotel is a TripAdvisor Certificate of Excellence Winner for our great location and outstanding service. Guests enjoy such perks as our upgraded free WiFi, self and valet parking options, room service and media library with boarding pass printing station. Families appreciate our guest rooms with pull-out sofas as well as our indoor pool and the IMAX Theater right across the street. A downtown Indianapolis hotel just 15 minutes from the airport, we're a great, easy option when in town next!m. ... more   less 

Additional Information about Courtyard Indianapolis Downtown

Address: 601 West Washington Street, Indianapolis, IN 46204
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: $189 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Indianapolis Downtown 3*
Number of rooms: 297
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Travelocity and Expedia so you can book your Courtyard Indianapolis Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Indianapolis Downtown Hotel Indianapolis
Hotel Style:
#12 Green Hotel in Indianapolis
#34 Family Hotel in Indianapolis
#53 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Indianapolis Downtown staff and other travellers.
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Questions? Get answers from Courtyard Indianapolis Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on a higher floor (9) and didn't hear anything all weekend.”
 of 5 bubbles H2072PJheidib, 20 Dec 2016 | Read review
“Request a room that faces downtown to avoid street noises.”
 of 5 bubbles 735ruthw, 18 Jul 2016 | Read review
“choose higher floor”
 of 5 bubbles PixieMama, 3 Jul 2016 | Read review
“Stay on the upper floors to avoid noise”
 of 5 bubbles gyro_12, 19 May 2016 | Read review
“non smoking”
 of 5 bubbles sallymurthy, 19 May 2016 | Read review
5 of 5