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Fairfield Inn & Suites Indianapolis Downtown

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Traveller (58)
Room & Suite (92)
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Overview
  • Excellent38%
  • Very good45%
  • Average12%
  • Poor2%
  • Terrible3%
Travellers talk about
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (367)
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All reviewstgi fridaysindiana state museumconvention centerthe underground parking garagelucas oil stadiumwhite river state parkfree breakfastbaseball fieldshort walkself parkwafflescanal walkwithin walking distancethe breakfast areaother hotelswould definitely stay here againfootball game
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81 - 85 of 360 reviews
Reviewed 5 August 2017 via mobile

Arrived after a long day of travel around 11pm. We were told they oversold and "graciously booked a room next door at the courtyard Marriott." The problem is this room was $115 a night and the courtyard was $30+ cheaper. No discount offered. After I...More

Thank Dustin B
Response from Monica B, Front Office Manager at Fairfield Inn & Suites Indianapolis DowntownResponded 7 August 2017

Good Morning Dustin- Thank you for taking the time to write a review. Unfortunately there are unforeseen circumstances that cause guest rooms to go out of inventory and when this occurs, the hotel does secure a reservation for you at an equivalent or greater property...More

Reviewed 3 August 2017 via mobile

The staff was very friendly and my room was very clean and up to date. Was disappointed that my room was directly across from the elevator, especially since I request away from elevator on my profile. Parking is expensive at $35/night. Overall not a bad...More

Thank conley1234
Response from Monica B, Front Office Manager at Fairfield Inn & Suites Indianapolis DowntownResponded 4 August 2017

Dear Guest- Thank you for taking the time to complete a review on your recent stay. I appreciate you bringing your room concern to my attention as we always want to accommodate request and I sincerely apologize for the error on our end of securing...More

Reviewed 3 August 2017

Stayed here 4 nights for a conference at the convention center. Short walk each day to conference. My family, wife and 4 small children stayed part of the time with me and we had enough room in a two double with pull-out room. Lots to...More

Thank samson077
Response from Monica B, Front Office Manager at Fairfield Inn & Suites Indianapolis DowntownResponded 4 August 2017

Good Evening- Thank you so much for taking the time to review your recent stay at our hotel. We are thrilled to learn that you were able to enjoy some of the attractions near by and that our front desk team was able to accommodate...More

Reviewed 26 July 2017

I stayed 4 nights at this hotel. It's a typical city hotel-overpriced, and nothing special about the room to set it apart. It was very clean and nicely furnished. What does set it apart is the excellent location. My spouse came with me to the...More

Thank rayele
Response from Monica B, Front Office Manager at Fairfield Inn & Suites Indianapolis DowntownResponded 29 July 2017

Good Morning- Thank you so much for taking the time to share your recent experience at the hotel! We are thrilled to learn that you loved our location and were able to enjoy some of the local attractions like the museums and park located just...More

Reviewed 19 July 2017

Stayed this hotel for one whole week. Only time our room got cleaned was just once. I requested a few times because we were out of toilet rolls, amenities such as shampoo, conditioner...and towels. We did not get our room cleaned for the first two...More

Thank Drttavel
Response from Monica B, Front Office Manager at Fairfield Inn & Suites Indianapolis DowntownResponded 21 July 2017

Good Afternoon- Thank you for taking the time to write a review and bring these items to our attention. I want to apologize for the inconvenience you experienced during your stay as this is definitely not normal operations for our hotel. We take issues like...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Room Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
USD 160 - USD 309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Green Hotel in Indianapolis
#30 Romantic Hotel in Indianapolis
#31 Family Hotel in Indianapolis
#55 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 160 - USD 309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Green Hotel in Indianapolis
#30 Romantic Hotel in Indianapolis
#31 Family Hotel in Indianapolis
#55 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (58)
Room & Suite (92)
Dining (14)
Pool & Beach (1)
Amenities (16)
Business Centre & Event Rooms (1)
Questions & Answers
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Mollie O
4 April 2017|
AnswerShow all 2 answers
Response from Monica B | Property representative |
If you are walking, .4 of a mile away and just directly down Washington Street and about 4 blocks from the hotel. If you are driving, due to the one way streets in downtown Indianapolis, it's about a little less than a mile.
0
Votes
tesla1179
14 March 2017|
AnswerShow all 4 answers
Response from Monica B | Property representative |
We are a smoke free property and have designated smoking areas outside of our hotel and in the parking garage.
0
Votes
eyelndbrez
7 August 2015|
AnswerShow all 7 answers
Response from Monica B | Property representative |
Our current pricing is $32 for self parking and valet ranges from $35-$46 depending on the size of vehicle. Both options offer in and out privileges and the cost is added directly to your guest room. Please be advised prices... More
0
Votes
Room Tips
"Top floor was quiet."
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"ask for a room some distance from the elevators"
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"High floor rooms give a great review."
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"Room was very clean and fresh. The bathroom was very clean as well."
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