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Embassy Suites by Hilton Indianapolis - North

EmbassySuites.comUSD 186*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 215*
USD 186*
USD 215*
USD 185*
USD 215*
USD 186*
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There are newer reviews for Embassy Suites by Hilton Indianapolis - North
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Kalamazoo, Michigan
Reviewed 20 September 2016

I would stay here anytime I am in the Indy area! The staff was friendly, it was easy to book, and they gave me the same prices as any of the discount web-sites like Hotel.com and Travelocity. It was worth calling and getting the human experience and working with the staff.

Review collected in partnership with this hotel
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Helpful?
Thank lfraker
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you so much for your recent stay and 5 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay. It's all due to a great staff that we are able to provide such well-maintained guest...

San Antonio, Texas
Reviewed 18 September 2016

This hotel is near an industrial plant that pollutes the air with noxious fumes that make the air unbreathable. One night my room was terrible and I couldn't sleep because of the terrible odor coming from the outside. The bad air was sucked in through the airconditioning. Opening the windows was out of the question. The next night the wind...

Review collected in partnership with this hotel
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Helpful?
Thank selway1
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

Yorktown, Indiana
Reviewed 18 September 2016

I have pictures to show flatten strawberry on carpet, used hand soap. 1st room air conditioning problem. 2nd room definitely used by someone else--wet hand towel, soap bar out of box and soap was wet. Made me come down on the very slow elevator to get key for 2nd room, wanted me to return key from 1st room to front...

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Helpful?
Thank 679carolyn
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

I am so sorry you found your room unsatisfactory. I can assure you that is not the standard in our hotel. We work hard to make sure our housekeepers keep each and every guest room and bathroom clean; my apologies. I can assure you that we will review your comment with the housekeeping team to reexamine our practices to see...

Floyds Knobs
Reviewed 18 September 2016

The front desk staff did not know how to handle it big group with a check from the school. He got easily flustered and then gave us one key per room when we had 5 boys staying there and I reminded him repreatedly.

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Helpful?
Thank Mary P
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

We appreciate you taking the time to let us know of your experience at the hotel. I am very sorry that you did not find the team members to be hospitable. As a hotel we strive to have the best customer service and clearly we let ourselves down as well as you. I can assure you that we will share...

Youngstown, New York
Reviewed 18 September 2016

Diamond amenities were not offered or placed in my room. (2 bottles of water and a snack). I was informed on my hilton app that they would be in my room. This did not occur during my stay at the hotel.

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Helpful?
Thank todd_dimascio
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. We do show you participated in the digital key program, we do apologize about the confusion all Hilton Honor amenities are available...

Chicago
Reviewed 16 September 2016

The quietest hotel I ever stayed at. Be careful or you might sleep through the free breakfast. The breakfast is worth getting up for. The evening reception was very relaxing and had a nice variety if snacks and beverages.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank marilynm702
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

We appreciate you taking the time to write a review of your experience at the hotel. It is always nice to hear that our guests enjoyed their time with us and that the service exceeded your expectations. The team and I take great pride in our service and I will be sure to share your review with them. Again, the...

Cedar falls
Reviewed 14 September 2016

Please understand that this is my opinion based on my experience. I arrived late and went right to my room with the digital key, which I absolutely love. if you haven't tried the digital key, you don't know what you are missing. The good: Friendly staff, large rooms, nice decor. Friendly cook for breakfast. Average: Breakfast was okay. I wasn't...

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Helpful?
Thank PhantomB222
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay....

Miami Beach, Florida
Reviewed 13 September 2016

Great place to stay while on business and or vacation, I enjoyed every minute I could of their amenities, room service always perfect and clean. Highly recommended and with a great price compared to the other options in town

Review collected in partnership with this hotel
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Helpful?
Thank carlosgG9789BF
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you so much for your recent stay and 5 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay. It's all due to a great staff that we are able to provide such well-maintained guest...

Indianapolis, Indiana
Reviewed 10 September 2016

This was my first time hosting my family reunion and with the help of the hotel staff, my reunion was a great success. My family expressed how the really loved their hotel stay and the staff. Thank you

Review collected in partnership with this hotel
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Helpful?
Thank britishjones
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you so much for your recent stay and 5 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay. It's all due to a great staff that we are able to provide such well-maintained guest...

Saint Petersburg
Reviewed 10 September 2016

first day of a 7 day stay and the power goes out for 3 hours. Then at 1 a.m. the fire alarm goes off and continues to go off every hour until 5:50 a.m.. Used the meeting room for business for 5 days and 4 days the internet would not work in the meeting room. We were in a different...

Review collected in partnership with this hotel
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Helpful?
Thank Scott D
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you for taking the time to write this review of your recent experience at our hotel. I apologize that you did not receive the service that you are accustomed to, and truly deserve. I can assure you that your experiences will not be those of our future guests. We do greatly apologize for any inconvenience during your stay with...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Indianapolis North hotel is conveniently located near the Children’s Museum of Indianapolis, Indianapolis Museum of Art and Indianapolis Motor Speedway. This Indianapolis hotel is just minutes from exclusive shopping and dining and well situated to all Indianapolis attractions. Our all-suite, full-service, upscale accommodations offer the ideal choice for the business or leisure traveler. Guests of the stay in a spacious two-room suite complete with a refrigerator, microwave oven and coffee maker. Our complimentary cooked-to-order breakfast and complimentary manager’s reception are served daily in our lush open air atrium. Unwind and refresh in our indoor pool, fitness center and whirlpool. ... more   less 

Additional Information about Embassy Suites by Hilton Indianapolis - North

Address: 3912 Vincennes Rd, Indianapolis, IN 46268-3005
Region: United States > Indiana > Indianapolis
Price Range: $211 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Indianapolis - North 3.5*
Number of rooms: 221
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Priceline, Hotwire, Orbitz, Travelocity, Cancelon, TripOnline SA, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your Embassy Suites by Hilton Indianapolis - North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Indianapolis North Hotel Indianapolis
Indianapolis Embassy Suites
Hotel Style:
#30 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Indianapolis - North staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Indianapolis - North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“its away from the freeway so all rooms are quiet”
sumaird, 16 May 2017 | Read review
“All rooms are convenient as they face a central atrium and you don't have any winding halls to travel! A plus in my viewpoint!”
sherryr229, 23 Apr 2017 | Read review
“My only complaint was that I couldn't get hot enough water in the shower. Room was very large, comfortable bed.”
annl256, 23 Apr 2017 | Read review
“Elevators are extremely slow and one shut down due to construction. Don't stay here is you have mobility concerns.”
Tree_Saw168, 28 Mar 2017 | Read review
“Be careful with kids! All rooms have a either a big window or balcony ... with NO PROTECTION FROM CHILDREN FALLING!”
Queen-Traveler, 28 Mar 2017 | Read review
5 of 5
EmbassySuites.com
USD 186* /night
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Prices are for 1 room, 2 adults
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