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Embassy Suites by Hilton Indianapolis - North

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Embassy Suites by Hilton Indianapolis - North
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1,318 Reviews from our TripAdvisor Community

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Showing 1,313: English reviews
Indianapolis
Reviewed yesterday NEW

I sleep like a baby very comfortable bed, I felt safe and relaxed. The restaurant had wonderful food and I enjoyed "Happy Hour" at the bar. The breakfast was great hot and fresh. I will definitely recommend this hotel. I enjoyed my stay.

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Thank beverlyysample66
Holmdel, New Jersey
Reviewed yesterday NEW

Room was a spacious sweet with living room area, microwave and fridge. Kind size bed was extremely comfortable. It was close to main roads with plenty of dinning options nearby. only drawback was that it was located abt 15 miles from downtown Indianapolis and 23 miles from the airport

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Thank John D
Atlanta, Georgia
Reviewed 4 days ago NEW

Enjoyed my stay from beginning to end. I will always choose Embassy Suites for each travel. Each visit, I feel comfortable in the bedding and that's the most important thing for me while in a hotel. See you again soon!

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Helpful?
Thank amandagF1046NJ
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you so much for your recent stay and 5 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay. It's all due to a great staff that we are able to provide such well-maintained guest...

Rock Port
Reviewed 5 days ago NEW

Food, atrium, room all good. Friendly staff. Good location: easy to get into and out of, easy access to 465. Will be my go-to hotel in Indy! If there are no luggage racks have someone on staff go find one as they seem to just get left on the floors when people are finished with them.

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Helpful?
Thank Peggy J
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

We appreciate you taking the time to write a review of your experience at the hotel. It is always nice to hear that our guests enjoyed their time with us and that the service exceeded your expectations. The team and I take great pride in our service and I will be sure to share your review with them. Again, the...

Jersey City, New Jersey, United States
Reviewed 5 days ago NEW

We were there for a funeral so it was not a happy event. However, the staff made it easier with their helpful attitude. The server in the restaurant was phenomenal. I think his name was Joe. I think he needs to be spoken to about his amazing service. My large family all descended upon the restaurant. He was all alone...

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Helpful?
Thank Elizabeth O
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you so much for your recent stay and 5 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay. It's all due to a great staff that we are able to provide such well-maintained guest...

Jonesboro, Georgia
Reviewed 5 days ago NEW

My first time at an Embassy Suites in a while. Normally stay at a less expensive brand for business. Chose this hotel because it was close to the office where I would be doing business for a few days. Good location with a McAllister's restaurant next door. Hotel was very quiet and clean as a pin. Not noisy. Very nice...

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Helpful?
Thank bourquelee
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

We appreciate you taking the time to write a review of your experience at the hotel. It is always nice to hear that our guests enjoyed their time with us and that the service exceeded your expectations. The team and I take great pride in our service and I will be sure to share your review with them. Again, the...

Indianapolis
Reviewed 5 days ago NEW

Beautiful comfortable home like. Bed was very nice. Great view of the large pond. Loved the interior atrium. Bar was nice. Friendly staff. I would definitely go back. Well worth the price. Super clean and updated or newer decor

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Helpful?
Thank Suzanne M
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you so much for your recent stay and 4 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay. It's all due to a great staff that we are able to provide such well-maintained guest...

coldwater
Reviewed 1 week ago

The place looks great. Staff during evening great. Pool area very messy. Super wet. Slippery. Evening reception is nice but very watered down. Room was dirty. Shower did not work. Very noisy. Room 633 right in front of elavator. Kids running all over. Up and down playing tag in elavator. Breakfast was cold. Staff unhelpful for morning crew. Would not...

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Helpful?
Thank Beverly D
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you for choosing our hotel for your stay in Indiana. I apologize for the experience you have had at our hotel. We always strive for 100% Make It Right guarantee. I can fully understand the frustration you may have felt with unfriendly staff. I have addressed the appropriate departments about the immediate resolution. If there is way that I...

Indianapolis, Indiana
Reviewed 1 week ago

The front desk (reception) staff are unfriendly in dealing with loyal HHonors (Diamond) members. They rarely available at the front desk. Usually, no one is found to talk to at the front desk and have to wait for long time for one of the staff to come out of the back office and talk to me rudely. The room service...

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Helpful?
Thank guest448
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you for choosing our hotel for your stay in Indiana. I apologize for the experience you have had at our hotel. We always strive for 100% Make It Right guarantee. I can fully understand the frustration you may have felt with unfriendly staff. I have addressed the appropriate departments about the immediate resolution. If there is way that I...

Reviewed 1 week ago via mobile

Day 1: knock on door before 10 AM. "Would you like your room cleaned?" Me: "you woke up my kids" Day 2: We leave at 11 AM. Return amT 10pm. No one cleaned the room. Call desk. No answer. Call again. No answer. Rooms are very nicely renovated from last few stays here but service has gone downhill

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Helpful?
1Thank Walter H
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

I am so sorry you found your room unsatisfactory. I can assure you that is not the standard in our hotel. We work hard to make sure our housekeepers keep each and every guest room and bathroom clean; my apologies. I can assure you that we will review your comment with the housekeeping team to reexamine our practices to see...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Indianapolis North hotel is conveniently located near the Children’s Museum of Indianapolis, Indianapolis Museum of Art and Indianapolis Motor Speedway. This Indianapolis hotel is just minutes from exclusive shopping and dining and well situated to all Indianapolis attractions. Our all-suite, full-service, upscale accommodations offer the ideal choice for the business or leisure traveler. Guests of the stay in a spacious two-room suite complete with a refrigerator, microwave oven and coffee maker. Our complimentary cooked-to-order breakfast and complimentary manager’s reception are served daily in our lush open air atrium. Unwind and refresh in our indoor pool, fitness center and whirlpool. ... more   less 

Additional Information about Embassy Suites by Hilton Indianapolis - North

Address: 3912 Vincennes Rd, Indianapolis, IN 46268-3005
Region: United States > Indiana > Indianapolis
Price Range: $238 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Indianapolis - North 3.5*
Number of rooms: 221
Reservation Options:
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Also Known As:
Embassy Suites Indianapolis North Hotel Indianapolis
Indianapolis Embassy Suites
Hotel Style:
#30 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Indianapolis - North staff and other travellers.
4 questions
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Questions? Get answers from Embassy Suites by Hilton Indianapolis - North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not near elevator.”
 of 5 bubbles 444carolyns, 15 Nov 2016 | Read review
“Request rooms farthest away from the elevators.”
 of 5 bubbles mkh57, 13 Nov 2016 | Read review
“The elevators squeak very loudly when they stop, so stay in a room not too close since you can hear them.”
 of 5 bubbles RetroGirl72, 7 Nov 2016 | Read review
“some have balcanies”
 of 5 bubbles 371philb, 5 Nov 2016 | Read review
“Bathroom wasn't cleaned well and needed some work. Hair and grout mold. Glass doors that hit each other getting in and out of shower.”
 of 5 bubbles sblincoe5, 5 Nov 2016 | Read review
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