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28/01/2018 29/01/2018
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    Holiday Inn Indianapolis Downtown

    515 S West St, Indianapolis, IN 46225-1139
    011 61 1800 760 595
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    28/01/2018 29/01/2018
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    Savings alert: 17% below average rate

    The price you found is 17% lower than this hotel's average rate of USD 143/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    USD 118*
    USD 118*
    USD 119*
    Traveller (53)
    Room & Suite (24)
    Pool & Beach (2)
    Overview
    • Excellent36%
    • Very good31%
    • Average13%
    • Poor8%
    • Terrible12%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
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    Rooms
    28 Jan.29 Jan.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (289)
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    1 - 5 of 284 reviews

    Reviewed 5 days ago

    Great from the room, fantasic stay with delicious food...and the main point is.. All the staff here are very friendly , nice and always ready to help u! Me and my hubby really enjoy much staying here! Thanks all of u and especially thanks for...More

    Thank ginggertee
    Response from Katie S, General Manager at Holiday Inn Indianapolis DowntownResponded 3 days ago

    Dear Ginggertee Thank you for taking the time to share your feedback regarding your recent stay with us. We are glad you enjoyed your stay and we hope to see you again soon! Katie Stuart General Manager

    Hotel's Favourite
    Reviewed 12 September 2017 via mobile

    Stayed in many HI but the management of this property is horrid. We stayed 2 nights and trying to get our room cleaned was forever! From 10:30 am the room was not serviced until 4:30 only because I requested service! Reason was they were cleaning...More

    Thank Np C
    Response from Katie S, General Manager at Holiday Inn Indianapolis DowntownResponded 20 September 2017

    Np C I am sorry to hear that you feel our management is failing. Our housekeeping team starts at 9:30a on the weekends. We typically don't knock on any stay over doors until at least after 11am and the housekeepers typically just work their way...More

    Reviewed 2 weeks ago

    We chose this hotel as it was close to Lucas Oil stadium where we were going to see a football game. However, it is also in a good location for walking into the town centre. Check in and out seems to take a very long...More

    Thank Katy E
    Reviewed 12 December 2017

    We arrived at 3:10 to wait in line to check in for about 20 minutes. We were told there were no rooms available at that time. Check in is 3 - Check out is 10 or 11, but apparently the whole hotel, according to the...More

    1  Thank Megan H
    Response from Katie S, General Manager at Holiday Inn Indianapolis DowntownResponded 14 December 2017

    Dear Megan H I am very sorry that you had to wait to get checked in on Saturday. Unfortunately, our housekeeping staff dropped the ball and did not work as efficiently as they should have to get all of our guests checked in in a...More

    Reviewed 11 December 2017 via mobile

    Upon entering the establishment it was complete chaos from the staff! They didn’t know if they had our reserved room ready...at 8:00pm. We were finally assigned a room, and it was the wrong room! The room was missing a sofa bed. So, my kids, husband...More

    1  Thank Clayton09
    Response from Katie S, General Manager at Holiday Inn Indianapolis DowntownResponded 12 December 2017

    Dear Clayton09 Thank you for taking the time to review the Holiday Inn Indianapolis Downtown. I am so sorry that you encountered a few issues during your stay. The hallway issue has been addressed with both the room attendant and the Executive Housekeeper as that...More

    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Bar/Lounge
    • Room Service
    • Restaurant
    • Hotel Amenities
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Restaurant
    • Hot Tub
    Details
    • Price range
    • USD 114 - USD 250 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 130
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Priceline, getaroom.com, Orbitz, Hotwire, Cancelon, HotelQuickly and TripOnline SA so you can book your Holiday Inn Indianapolis Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Indiana >
    • Indianapolis >
    • Downtown Indianapolis
    • Also Known As
    • Comfort Suites City Centre Hotel Indianapolis ,
    • Comfort Suites Indianapolis ,
    • Indianapolis Comfort Suites
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    Traveller (53)
    Room & Suite (24)
    Pool & Beach (2)
    Hotel & Grounds (31)
    Bathroom (3)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Joey G
    6 January 2018|
    Answer
    Response from blackelocin | Reviewed this property |
    Hi, Google says it is between 13-15min away. Hope this helps!
    1
    Vote
    mtoppe27
    8 October 2016|
    AnswerShow all 3 answers
    Response from ida R | Reviewed this property |
    Yes a shuttle is available. We had 2 rooms. We paid $5 per room one way and rode the shuttle. It was worth it. The driver was courteous and very helpful. Decided to walk back and enjoy the atmosphere. We were very happy... More
    0
    Votes
    Jeff G
    10 August 2015|
    Answer
    Response from Lynette K | Reviewed this property |
    We used the Booking site(sorry this web site will not allow me to state the entire website) and had no issues. It's the only travel site we use anymore because of the situation you had. I also call a few days in advance to... More
    0
    Votes
    Room Tips
    "Find a different hotel!"
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    "Great location less than average rooms"
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    "Read the fine print!"
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