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Residence Inn Chicago Southeast/Hammond, IN

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Residence Inn Chicago Southeast\/Hammond, IN
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81 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago NEW via mobile

Checked in on thanksgiving stayed 2 nights. Service was average. Breakfast was less than satisfying. They had plenty of options but it was not kept stocked. Turkey sausage was gone, I asked for it to be replenished I was told it takes 30 min to make so I won't be making any more. Breakfast ends at 10am, it was not... More 

Helpful?
Thank Frances G
Brittany S, General Manager at Residence Inn Chicago Southeast/Hammond, IN, responded to this review

Thank you for taking the time to review your stay at the Residence Inn Hammond. I want to apologize for your experience and ensure you that the items you mentioned have been discussed with the appropriate team members so that this does not happen again in the future. I hope you are able to give us another chance when you... More 

Hammond, Indiana
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016 via mobile

I called to verify the pool would be open before I booked. The staff member was incredibly rude and argumentative. I will be staying with 5 teens (birthday) and she told me if we got to loud they would throw me out. Non guests could not use the pool. They also do not allow birthday parties. I was not bringing... More 

Helpful?
Thank NorthernDesign
Brittany S, General Manager at Residence Inn Chicago Southeast/Hammond, IN, responded to this review

Dear NorthernDesign, We strive to make each guest's experience a great one at the Residence Inn Hammond before and during their stay. Since we are an extended stay hotel and we host guests that live with us for weeks, months, and years and work all hours of the day we do enforce a "no party" policy so that no guest... More 

Hammond, Indiana
1 review
Reviewed 13 October 2016 via mobile

We are so very pleased with the personal service provided to us by Ms. Desiree' Cadiz. She has a special demeanor about her that makes us feel like we are at home. Please consider her for management training and or a raise in pay. Thank you, Ron Brown Senior project manager

Helpful?
Thank ronnrown
Brittany S, General Manager at Residence Inn Chicago Southeast/Hammond, IN, responded to this review

Thank you for your review about Desiree. She does a great job and loves making each guest happy and feeling right at home. Thank you for choosing to stay with us! More 

Ashland, Missouri
2 reviews
Reviewed 13 October 2016 via mobile

We are very pleased with Desiree Cordiz. She welcomed our employees with open arms. She makes us forget that we are in a hotel. We believe that if given the right direction, miss Cordiz, could one day run this hotel. Please consider giving her the raise that she deserves. Thank you, Mike Rice Environmental Restoration 573-619-7058

Helpful?
Thank A566YXmiker
Brittany S, General Manager at Residence Inn Chicago Southeast/Hammond, IN, responded to this review

Thank you for your wonderful review about Desiree. She is a great associate and I'm so happy that she has been able to make you feel even more at home. We appreciate you staying with us! More 

Richmond Hill, Canada
Level Contributor
50 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 7 September 2016

Nice place to stay for the night. We could drive down to down town Chiago in the evening and took the Chiago river cruise. Parking is expensive. We took the 6:30 boat cruise, we were able to see Chiago architectural beauty both in day light and in night. We just walked for few meters in millennium avenue. We were tired... More 

Helpful?
Thank Mohanarangan
Brittany S, General Manager at Residence Inn Chicago Southeast/Hammond, IN, responded to this review

Thank you for your review! I'm so happy that you were able to enjoy Chicago. The river cruise is always a favorite. We hope you come back and see us again soon! More 

Oregon
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 September 2016 via mobile

Ok this a bit weird. I did not actually stay at this hotel. I was at one of the ones next door. As fate would have it I packed in a hurry and forgot deordorant on the hottest day of the year. My hotel did not have any. I waked over and Sam GAVE me a sample size out of... More 

Helpful?
Thank mollyandlillymom
Brittany S, General Manager at Residence Inn Chicago Southeast/Hammond, IN, responded to this review

Thank you for your review. We are always happy to help anyone whether you are staying with us or not. We hope you choose to stay with us the next time you are in the Hammond area! More 

Vermilion, Ohio
Level Contributor
210 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 231 helpful votes
Reviewed 25 July 2016

Enjoyed my stay at The Residence Inn Hammond. It is one hotel in a cluster of hotels about 20 minutes to my son's place and around 30 minutes to Chicago. Had a hard time finding a closer hotel to him available all three days but now glad I stayed at this Residence Inn. Room was spacious and comfortable. 2 tvs... More 

Helpful?
Thank soontobeforty
Brittany S, General Manager at Residence Inn Chicago Southeast/Hammond, IN, responded to this review

Thank you for your review. I'm pleased that you found our hotel accommodating and that you were able to use some of our amenties such as the fitness room and breakfast area. Please come back and visit us again soon! More 

South Bend, Indiana
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 June 2016 via mobile

The team at Residence Inn Hammond is the most friendly and professional staff I have ever had the joy to stay with. My baseball team won the first game of regionals and we needed a place to relax between games. Courtney and Sabrina went above and beyond to make our players comfortable and at home. From the minute I called... More 

Helpful?
Thank Jim M
Brittany S, General Manager at Residence Inn Chicago Southeast/Hammond, IN, responded to this review

Thank you so much for your kind review. The staff takes great pride in creating a wonderful experience for each guest. Congratulations on winning in Regionals! Please come back to see us again! More 

University Park, Illinois
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 May 2016 via mobile

This was a very nice hotel .... Very Clean and the free breakfast was even better.... The staff was very helpful and pleasant .... The only concern I had was there were a lot of children in pool area which didn't give us an opportunity to take advantage of it.... The pool isn't as big as I expected... In any... More 

Helpful?
Thank xlyz11
Brittany S, General Manager at Residence Inn Chicago Southeast/Hammond, IN, responded to this review

Thank you for your review and for staying with us. The staff loves assisting our guests! I'm sorry that the pool was a little crowded, everyone enjoys taking a refreshing swim. We also have a nice courtyard area to relax. I hope you come back and see us again soon! More 

Canfield, Ohio
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 May 2016

I stayed at this hotel during a business trip. The rooms were spacious and comfortable. The service was excellent. Each and every employee I encountered was polite and eager to assist. The hotel offers an excellent continental breakfast. I also appreciated the easy access to freeway travel. I would definitely stay here again.

Helpful?
Thank blaraway2016
Brittany S, General Manager at Residence Inn Chicago Southeast/Hammond, IN, responded to this review

Thank you for staying with us and for reviewing our hotel and your stay. Please back and see us again when you are in the area for business or relaxation! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Newly Renovated! The Residence Inn Hammond just completed a full renovation and redesign of all lobby and guest room space. Close to the beautiful Indiana Dunes, Indiana's casino boats and just 25 miles outside of downtown Chicago, this extended stay is a standout among South Chicago hotels. Our studios and one-and two-bedroom suites are 50% larger than traditional hotel rooms and feature fully-equipped kitchens, free WiFi and even a grocery shopping service! Other complimentary features that make us perfect for business travelers and families are our complimentary hot breakfast buffet, evening social hour (weekday), an indoor pool, outdoor Sport Court, private BBQ and patio area. The Residence Inn Hammond is proud to offer all modern conveniences and amenities today’s traveler has come to expect. ... more   less 

Additional Information about Residence Inn Chicago Southeast/Hammond, IN

Address: 7740 Corinne Drive, Hammond, IN 46323
Region: United States > Indiana > Hammond
Price Range: $171 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chicago Southeast/Hammond, IN 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Residence Inn Hammond
Hammond Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chicago Southeast/Hammond, IN staff and other travellers.
1 question
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Questions? Get answers from Residence Inn Chicago Southeast/Hammond, IN staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking the small lake”
 of 5 bubbles blaraway2016, 17 May 2016 | Read review
“On the back side there is a pretty pond”
 of 5 bubbles ChrisS214, 2 Mar 2016 | Read review
“Corner suites are large and roomy plus close to the exit door.”
 of 5 bubbles 739ilened, 16 Feb 2016 | Read review
“The hotel advertises that it's pet friendly. Be aware that they charge a $100 nonrefundable fee for a pet unless it's a service dog.”
 of 5 bubbles GrannyRockStar, 1 Jan 2016 | Read review
“Reserve early -- they book-up quickly.”
 of 5 bubbles 532steveg, 19 Mar 2015 | Read review
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