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The INN at DePauw & Event Center

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85 Reviews from our TripAdvisor Community

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There are newer reviews for The INN at DePauw & Event Center
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Showing 85: English reviews
Reviewed 3 February 2016

I have frequented the hotel several times and have found the customer service to be extraordinarily wonderful. The head reservationist Robin, is excellent in taking care of your overall stay, while Christi, the head of housekeeping, makes sure that you have all the comforts possible. Both of these women are simply wonderful and an asset to the hotel.

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Helpful?
Thank Olufemi E
Michele F, General Manager at The INN at DePauw & Event Center, responded to this review

Thank you for taking the time to share your thoughts with us! Our staff is always eager to serve and make our guests feel comfortable. Both Robin and Christy are valued members of our team and it is always nice to hear that our guests appreciate them. We are looking forward to your next visit, and we will have the...

Montclair, New Jersey
Reviewed 25 January 2016

Nice setting, staff was friendly and nice. The issue is the food- not very good at all. But I guess that's not what one comes here for. All in all it is a nice place - has ample parking but no pool in the hotel.

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Helpful?
Thank mauinokaoi1973
Michele F, General Manager at The INN at DePauw & Event Center, responded to this review

Thank you for taking the time to review our property. We do have guests that come to our hotel just to enjoy dining at one of our two restaurants 2 West Bistro and the Fluttering Duck, so I am disappointed that we fell short during your visit. Please call me directly at 765-658-1000 so we can discuss how we fell...

California Desert, California
Reviewed 18 January 2016

I took my granddaughter college 'shopping' just before Thanksgiving 2015 & one of the earliest snowfalls hit overnight making the DePauw campus a lovely fairyland. I had stayed at the Inn at DePauw about 5 years earlier with another grandchild touring their campus. Location was the primary reason for our choice; can't get any closer! The Inn was having some...

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Helpful?
Thank ScribelifeSFO
Michele F, General Manager at The INN at DePauw & Event Center, responded to this review

We appreciate you taking the time to provide feedback! Our guest’s comfort is our number one priority and we try and instill that idea throughout our entire staff. We look forward to hosting you again during your next visit to Greencastle!

Chicago, Illinois
Reviewed 17 November 2015

Stayed here for two nights leading up to the Monon bell weekend. Overqll q very nice Inn with reasonable priced restaurant and bar. Service was terrific especially by Robin. The problem was the noise factor. Walls between rooms are noticeable thin and compounded by loud guests crammed into the room next to us. We had to call front desk multiple...

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Helpful?
Thank Reddevil97
Michele F, General Manager at The INN at DePauw & Event Center, responded to this review

We appreciate you visiting 2 West Bistro and the Fluttering Duck while you were staying here at the Inn. The week of the Monon Bell is full of a tangible excitement and anticipation for a game with such rivalry. At times, I am sure our hotel was very noisy leading into the weekend, and I apologize that you experienced noise...

Hot Springs
Reviewed 1 August 2015 via mobile

Beautiful Inn.. wonderful staff very helpful. ..room amazing very comfortable bed and pillows.. highly recommend . Janice was wonderful. Bright beautiful lobby with parking very close, room service and pet friendly too

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Helpful?
Thank Jennifer W
Michele F, General Manager at The INN at DePauw & Event Center, responded to this review

Thank you for taking the time to share your thoughts with us! Our staff is eager to serve and make guests feel comfortable. We are happy to hear that you had an enjoyable visit. We are looking forward to your next visit.

Latrobe
Reviewed 8 July 2015

We stayed one night to visit with family. Outside of hotel very nice, inside needed some updating. Check in was good, took our luggage to the room and left. Went back later to go to bed and found out the television didn't work, someone came up and looked at it, she could not get it to work, so at 9:30...

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Helpful?
2Thank Diana H
Michele F, General Manager at The INN at DePauw & Event Center, responded to this review

Thank you for taking the time to review our hotel. We welcome honest feedback and take our guest’s concerns seriously. Luckily we are right in the middle of a renovation to bring our guest rooms up to date. We strive to provide our guests with a relaxing environment with excellent service. We do hope that you will visit again so...

Mullica Hill, New Jersey
Reviewed 27 May 2015

I booked 3 rooms for 3 nights over graduation weekend. The rooms & bathroom were clean; as were the public areas. The nearest chain hotel is 30 minutes away, so this property is perfect for visitors to DePauw's campus. One of the rooms was located over the courtyard and had a lot of noise carryover well into the night from...

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Helpful?
Thank civette81
Michele F, General Manager at The INN at DePauw & Event Center, responded to this review

Thank you for taking the time to share about your experience at the Inn. Like most hotels, when there is a large event in the area a deposit and or advanced purchase is required when booking rooms. Graduation Weekend and Family Weekend are the only two weekends that we require full payment at the time of reservation booking. Because there...

Reviewed 24 May 2015 via mobile

Do yourself a favor and book your own room online if you can! Or at least, double check your reservation confirmation so you don't experience what I just went through! The day we were supposed to arrive I received a concerning call from the hotel about us not showing up for our reservation. Whaaaat?!?! Apparently, the front desk reservationist put...

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Helpful?
Thank BethMichelleSmith
Michele F, General Manager at The INN at DePauw & Event Center, responded to this review

After speaking with all the parties involved, I am so pleased that my staff was able to resolve your situation. Our breakfast buffet in 2 West Bistro is the best in town and I will be sure to share with our restaurant staff how much you enjoyed your breakfast! Thank you for taking the time to share your thoughts about...

Pittsburgh, Pennsylvania, United States
Reviewed 3 May 2015

We stayed here a few months ago and had a bad experience with housekeeping. Our son was eating snacks and left crumbs on the floor. When we returned from a day out, housekeeping had come but the crumbs were still there! They were plentiful and very visible. The front desk attendant that responded to my call was so surprised at...

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Helpful?
Thank EJPgh_412
Michele F, General Manager at The INN at DePauw & Event Center, responded to this review

Thank you for taking the time to share your experience with our team. We take feedback both positive and negative very seriously and we appreciate you investing your time. As always, our guests comfort is our number one priority, and we have taken the proper steps to assure that all of our housekeeping staff is on the same page and...

Millburn, New Jersey
Reviewed 22 April 2015

This hotel was a convenient and easy place to stay in town with access to the University. Traveling with a large group of parents, it was nice to have the lobby space and the convention area. The bar and restaurant were also a convenience. We organized a large banquet which was a good effort under the circumstances. We would stay...

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Helpful?
Thank Kgbest87
Michele F, General Manager at The INN at DePauw & Event Center, responded to this review

We are so pleased to hear that you were able to enjoy our hotel as a whole during your most recent stay. We start our room renovations June 9th, hopefully you will be back to see the great changes.The lobby is such a great space to enjoy our homemade cookies, a cup of coffee, and enjoy great company. Our complimentary...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access

Additional Information about The INN at DePauw & Event Center

Address: 2 West Seminary Street, Greencastle, IN 46135
Region: United States > Indiana > Greencastle
Number of rooms: 54
Also Known As:
The Inn At Depauw & Event Hotel Greencastle
The Inn At Depauw And Event Center
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Questions & Answers

Here's what travellers have asked, with answers from The INN at DePauw & Event Center staff and other travellers.
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over a year ago

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Questions? Get answers from The INN at DePauw & Event Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“An inward facing room will help mitigate some area noise”
 of 5 bubbles ScribelifeSFO, 17 Jan 2016 | Read review
“rooms over the bar/restaurant/courtyard area may be noisy if there is an event going.”
 of 5 bubbles civette81, 26 May 2015 | Read review
“Avoid the 1st floor facing parking lot. Car lights come in the room.”
 of 5 bubbles EJPgh_412, 2 May 2015 | Read review
“ask for upstairs...”
 of 5 bubbles Kgbest87, 21 Apr 2015 | Read review
“Choose a room on top floor if you have difficulty walking up stairs.”
 of 5 bubbles 822salliea, 11 Nov 2014 | Read review
5 of 5