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Baymont Inn & Suites Franklin

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Baymont Inn & Suites Franklin
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76 Reviews from our TripAdvisor Community

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Showing 76: English reviews
San Antonio, Texas
1 review
Reviewed 4 days ago NEW

The appearance of the hotel was way outdated and the noon smoking room we were in smelled like it use to be a smoking room. Other than that the staff was friendly and helped whenever possible.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank jameshB3711ED
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 days ago NEW

My wife and I came to visit family for Thanksgiving and were planning on staying here. We walked in, and the staff was dressed in sweatpants and sweatshirts. The lobby needed to be vacuumed. But that was only the beginning... When we got to our room, we found stains on the bedsheets. We called down and asked for a new... More 

Helpful?
Thank Aaron C
Newport News, Virginia
1 review
Reviewed 1 week ago

We booked this room for our Thanksgiving visit and the experience was terrible. The room smelled unclean, the service at the front desk was bad, we were not informed that we would have to pay extra for a roll-away bed, our sheets on the actual bed were too small, the room did not have the roll-away in it when we... More 

Helpful?
Thank loveouttareach
Toledo
1 review
Reviewed 3 weeks ago

I took my family to Franklin to visit some friends for the weekend. The Baymont seemed to fit the bill- good price and a swimming pool. Unfortunately, the first room we were given had an overpowering odor of smoke and staleness. We immediately returned to the front desk, and the attendant reluctantly put us in another room. Once inside we... More 

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank U5895WSjeffreyl
Elkhart, Indiana
1 review
Reviewed 5 weeks ago

Friendly enough but the upkeep and cleanliness left a lot to be desired. Running a vacuum through the hallway would have helped as well. Also, instructing staff to wear gloves when handling food would also be appropriate.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Matthew W
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2016 via mobile

This is where my brothers & I meet up when we are able to be in the area at the same time. Hotel has been part of at least three different hotel chains, with Baymont Inns being the latest. It appears they may be in the process of renovating. My room was nice & clean, but one of my brothers... More 

Helpful?
Thank 83154

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
We offer Free wifi,Hot Breakfast, indoor heated pool, 24 hours coffee in lobby and the Guest room. Also we do have Business Center, Fitness Center and Meeting room at the property. we are 20 minutes south of Indianapolis Policies ... more   less 

Additional Information about Baymont Inn & Suites Franklin

Address: 2122 Holiday Lane, Franklin, IN 46131 (Formerly Comfort Inn Franklin)
Region: United States > Indiana > Franklin
Price Range: $47 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Franklin 2.5*
Number of rooms: 67
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Also Known As:
Comfort Inn Franklin
Franklin Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Franklin staff and other travellers.
1 question
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Questions? Get answers from Baymont Inn & Suites Franklin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here. The rooms are not clean.”
 of 5 bubbles 980aaronc, 28 Nov 2016 | Read review
“Choose a room in another hotel.”
 of 5 bubbles loveouttareach, 23 Nov 2016 | Read review
“Ask for a room with a working fridge. I was told that some rooms have fridges that are broken. Why? Who knows.”
 of 5 bubbles Kwiatek3, 19 Oct 2015 | Read review
“Don't go here”
 of 5 bubbles 266jennyd, 28 Aug 2015 | Read review
“Make sure about smoking regulations.”
 of 5 bubbles greenjmp, 27 Apr 2015 | Read review
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