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Belterra Casino Resort

Booking.comUSD 122*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Belterra Casino Resort
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644 Reviews from our TripAdvisor Community

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Showing 639: English reviews
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Lexington, Kentucky
Reviewed 1 week ago via mobile

Disappointed I was only there for 1 evening. Did not want to leave. At check in I asked if possible to upgrade to a deluxe room and without hesitation I was upgraded. I was also asked what view I wanted and what floor. Ate at the Stadium Restaurant staff was great. Overall a great experience, will definitely go back with...

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Helpful?
Thank _jad113839
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good afternoon, and thank you for your review. We are thrilled to hear you were able to get an upgraded room and enjoyed your dining experience at STADIUM. We enjoyed having you and look forward to seeing you again soon. Kind Regards, Belterra Casino Resort

louisville
Reviewed 1 week ago

We stayed here this past Friday and had a wonderful time. Check-in was a breeze as always. Front desk personnel were so welcomin,having people like that just starts the stay off well. We went to our King Deluxe room and as always it was neat and very clean. We due get our rooms comped but we'd pay for such a...

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Helpful?
Thank nikib1964
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good morning, and thank you for your recent visit and review. We are thrilled to hear you had a wonderful experience at our resort. We appreciate your kind comments, and we look forward to seeing you again soon. Kind Regards, Belterra Casino Resort

Willoughby Hills
Reviewed 2 weeks ago

Belterra is a marble palace. It is connected to a riverboat casino. However the connection is so good you do not know you are on a boat. The hotel has 15 story towers with luxury rooms. The carpeting in the lobby's, atrium, hallways will wow you. The Resort offers Golf, Pool, Fitness, Spa, Restaurants, Bars and more. It is isolated...

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Helpful?
Thank louisa125
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good afternoon, and thank you for your recent visit and review. We are happy to hear you had an enjoyable overall experience with us. We enjoyed having you and hope to see you again very soon. Kind Regards, Belterra Casino Resort

Ouffet, Belgique
Reviewed 3 weeks ago

Compare to other hotels in this area Belterra hotel is good for quality/price ratio. I'm travelling for business but the room and service are in relation with hotel level, I will go back with pleasure. Remark: this hotel has an adjacent casino but I do not game but as said by my friend casino director in my country, if you...

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Helpful?
Thank ED_Ouffet
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good morning, and thank you for your review. We are happy to see you enjoyed staying with us, and we hope to see you again soon. Kind Regards, Belterra Casino Resort

Reviewed 3 weeks ago via mobile

We came here on a whim because we couldn't find a decent open hotel to stay near the Ark Adventure. So we drove out a bit. The Place was nice very clean and modern but I had just 2 issues. The room had a cigarette smell even though it was a non smoking room and they need a breakfast restaurant....

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Helpful?
Thank Ippit
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good morning, and thank you for your recent visit and review. We are happy to hear you enjoyed visiting us during your travels in the area. We appreciate your feedback on the restaurants and smoke smell. We have passed both of these comments along to management to review and work to make your next experience the five-star vacation you deserve....

Louisville, Kentucky
Reviewed 3 weeks ago via mobile

We stayed here for two nights for reds opening day. Rooms seem to be updated since last time we visited a few years ago, very impressed with rooms and service! We will visit again soon in the future! :)

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Helpful?
Thank Awonder87
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good morning, and thank you for your recent visit and review. We are thrilled to hear you had a wonderful time visiting us while celebrating Opening Day! We are glad to hear you enjoyed the hotel and service, and we look forward to seeing you again soon. Kind Regards, Belterra Casino Resort

Morrison, Tennessee
Reviewed 4 weeks ago

We stayed here two nights. We were visiting the Ark Encounter and thought this would be a good hotel for our visit. Even though it was quite a drive we felt we had made a good choice. The staff was gracious and accommodating. The room was huge and very clean. The bed and pillows were awesome. I would definitely stay...

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Helpful?
1Thank brewer888
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good morning, and thank you for your recent visit and review. We are thrilled to hear you had a wonderful overall experience during your stay, and we hope to see you again in the future if you're ever passing through. Kind Regards, Belterra Casino Resort

Cincinnati, Ohio
Reviewed 5 weeks ago

We have been visiting Belterra off and on for 12 years. The boat underwent a renovation not to long ago and the face lift definitely helped. They put in some new carpet, updated the bathrooms that were LONG overdue and brought in some newer slots. That's the nice part..... One of their taglines is "Escape to Belterra". Well the one...

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Helpful?
Thank Neutralatbest
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good morning, and thank you for your review. We appreciate your feedback and have passed it along to management. We hope to have you back in the future for the 5-star experience you deserve. Kind Regards, Belterra Casino Resort

Cincinnati, Ohio
Reviewed 25 March 2017

the food is awesome, no way that it could be that great! make sure you get room service for breakfast. the hospitality and service was spot on. had a great time and had everything we could have wanted. bed and pillows were invignorating

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Helpful?
Thank amthornton721231a
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good morning, and thank you for your recent visit and review. We are thrilled to hear you had a wonderful overall experience and enjoyed your room service and hospitality. We enjoyed having you and hope to see you again soon. Kind Regards, Belterra Casino Resort

Louisville, Kentucky
Reviewed 18 March 2017 via mobile

We have stayed at this Belterra close to a dozen times over the last 2 years. We've done it all...dinner at 19 steakhouse (amazing!), dinner at Sports bar (adequate), lunch buffet (typical fare) and many cups of coffee & pastries from Nosh (choc chip cookie is to die for & Peet's coffee is always delicious). Weekend entertainment consistently top notch...

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Helpful?
4Thank Sharon E
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good morning, and thank you for your recent visit and review. We are happy to hear you enjoyed your experience in the dining outlets, shopping boutiques and with our casino team members. We appreciate your feedback regarding the smoke in the casino and hotel, and we have passed this review along to the management team. While we have not banned...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in the heart of Indiana, Belterra Casino Resort is the every day escape for Indiana, Kentucky and Ohio. Belterra is just a short drive from Cincinnati, Lexington, Louisville and Indianapolis boasting over 600 guest rooms & suites, high-end shopping, concerts, meetings rooms, delicious restaurants and player-friendly gambling Belterra is easily the best experience in the region. Our multi-level casino features 1,300 slot machines, friendly odds and expert dealers. Take some time for yourself too in Beleza, Belterra's premier spa. Experience for yourself, escape to Belterra today! *Must be 21 years of age to enter the casino. ... more   less 

Additional Information about Belterra Casino Resort

Address: 777 Belterra Dr, Florence, IN 47020-9432
Region: United States > Indiana > Florence
Price Range: $150 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Belterra Casino Resort 3.5*
Number of rooms: 608
Reservation Options:
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Also Known As:
Belterra Casino Resort And Spa
Belterra Hotel Florence
Belterra Resort Florence
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Questions & Answers

Here's what travellers have asked, with answers from Belterra Casino Resort staff and other travellers.
14 questions
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Questions? Get answers from Belterra Casino Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd numbered rooms have a little better veiw of the river.”
nikib1964, 18 Apr 2017 | Read review
“get a room with a Jacuzzi so you can relax and unwind and watch tv and have a drink”
amthornton721231a, 24 Mar 2017 | Read review
“Try to get rooms closer to elevator.”
Kentuckywoman1, 13 Mar 2017 | Read review
“Stay in the original part of hotel that has the larger bathrooms and whirlpool tubs”
580JoeS, 13 Feb 2017 | Read review
“if coming from N of Cincinnati do not take the scenic route through rising sun..”
tripper69, 29 Jan 2017 | Read review
5 of 5
Booking.com
USD 122* /night
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TripAdvisorUSD 122
Expedia.comUSD 122
Orbitz.comUSD 122
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*Disclaimer
Prices are for 1 room, 2 adults
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