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All reviewsmarriott brandroom was cleanoatmealthe breakfast areasausagegrocery storestores and gas stationsstayed here for nightsking suitetoll roadnewer propertynotre damefitness centerrestaurants in the areatop floorfree breakfastbusiness trip
After staying at the Fairfield Inn in Elkhart 4 nights a week for more than a year, I can say it's an average Fairfield. However, when trying to make a reservation several weeks in advance, they would not honor the Platinum 48-hour guaranteed room availability....More
Response from Carl L, General Manager at Fairfield Inn & Suites ElkhartResponded 4 weeks ago
Dear NevarcP, I'm sorry you feel we are an average Hotel. Our goal is to exceed your expectations and we certainly appreciate our loyal Platinum Elite Members. I would be more than happy to look at your situation to see if it can be resolved....More
This place is close to brand new ... or they keep it in mint condition. Only two warnings: one, there is pool but no hot tub and two, if you happen to get a room with "baby elephants" staying in the room above you, you...More
Thank Robert W
Response from Carl L, General Manager at Fairfield Inn & Suites ElkhartResponded 7 August 2018
We appreciate your positive review. We apologize about the elephants. We hope you come see us again when traveling to the Elkhart area.
This hotel is nice and clean. The staff are very nice and friendly, they always greet their customers with a hello and smile.The rooms are large and love the suites. In a convenient location near stores and restaurants.
Response from Fairfield M, General Manager at Fairfield Inn & Suites ElkhartResponded 1 August 2018
After a great stay last time we were horrified by the lack of care taken by housekeeping for this trip. The bathroom floor was dirty, with hairs and spilled liquids plus something red on the wall. The towels, which were small, scratchy and grey were...More
1 Thank 4states
Response from Fairfield M, Assistant General Manager at Fairfield Inn & Suites ElkhartResponded 12 June 2018
I'm so sorry to hear of the inconveniences that have occurred during your stay. As you know from you previous stay, we strive to provide guests with a hotel that is clean, fresh, and reflects the highest quality standards and this level of service...More
We stayed at this hotel to break up the drive from Pittsburgh to Chicago. We were traveling with our 3 year old who makes long drives a real challenge. The hotel is very new and clean. The staff is very nice and welcoming to my...More