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BEST WESTERN Edinburgh/Columbus

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224 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Edinburgh/Columbus
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Showing 223: English reviews
Crossville, United States
2 reviews
Reviewed 11 October 2016

First of all, we came back for another stay, which says a lot by itself. There were a few issues on our first stay that were dealt with immediately by a very friendly staff. Everything was quite nice this trip. Breakfast was top-notch; they have quite a selection! Room was clean and comfortable, and well-lit (which is somewhat hard to... More 

Review collected in partnership with Best Western

Helpful?
Thank Paul K
Sheena G, General Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thanks so much for your 5 star review of the Best Western Edinburgh/Columbus. We are grateful for the opportunity to accommodate you again, it was our pleasure! We understand that there are lots of hotel options in our area, therefore your praise means more than ever! We appreciate your loyalty and welcome you back anytime! Sheena Gilley Manager Best Western... More 

Deltona, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 September 2016

Top notch hotel with terrific service. From front desk to kitchen, everyone was great. Breakfast variety was excellent and the morning staff was pleasant and patient. Although breakfast was over at 9am, some guests were still straggling in and the staff said not to hurry, take their time and have a nice breakfast. The front desk was helpful when the... More 

Review collected in partnership with Best Western

Helpful?
Thank Tanya A
Sheena G, Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thank you so much for your 5 star review of the Best Western Edinburgh/Columbus. Guest feedback is very important to us. We understand that there are plenty of options when choosing accommodations in our area, therefore your praise means more than ever! I'm so pleased to hear we didn't fall short in providing you with an excellent stay and superior... More 

Cincinnati, United States
1 review
Reviewed 24 September 2016

Had a very nice stay, with just capped off a nice conference that we attended. Service, Hospitality, and Facilities, are all outstanding. We ate breakfast the next morning, and really enjoyed it. We were attending a grandmother's conference in the area. We definitely will be back.

Review collected in partnership with Best Western

Helpful?
Thank Gordon G
Sheena G, Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

We appreciate your 5 star review and rating of the Best Western Edinburgh/Columbus. It is always so rewarding to share such a lovely review with my staff! We are pleased you enjoyed our wonderful amenities and above and beyond service. We look forward to your next visit to our area! Sheena Gilley Manager Best Western Edinburgh/Columbus 812-526-9883 More 

Kirklin, Indiana
Level Contributor
6 reviews
Reviewed 23 September 2016 via mobile

We definitely recommend this hotel. We have a 4 year old so we wanted to stay at a hotel with a pool and this is the best value we found. The breakfast was wonderful and the staff were very accommodating. Also, the rooms were updated and very clean!

Helpful?
Thank nurseclw11
Sheena G, Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thanks so much for recommending the Best Western Edinburgh/Columbus to other guests. We greatly appreciate this! I'm glad you were able to take advantage of the wonderful amenities we offer such as our indoor heated saltwater pool, updated rooms, and deluxe hot breakfast! We look forward to providing you with another pleasant stay in the future. Sheena Gilley Manager Best... More 

Galva, Illinois
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 22 September 2016

We stayed at the Edinburgh Best Western on Sept. 19. We stopped at the BW to check on accomodations for one night. Sheena was the front desk person and did a wonderful job of making us feel welcome and showed us a room to help us decide if we wanted to stay there. The hotel is recently renovated and felt... More 

Helpful?
Thank Stephanie W
Sheena G, Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thank you for your 5 star review of the Best Western Edinburgh/Columbus. I'm pleased you enjoyed your freshly remodeled room, had time to relax in our indoor heated saltwater pool, and awoke to a delicious hot breakfast! Customer service is #1 for us and I'm glad we didn't fall short. Your praise means a lot to us and we look... More 

Port Orange, Florida
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 September 2016

I would not stay at any other Hotel in the area. Staff is Great. Location is Great. Rooms are always clean and neat. Breakfast is very nice. I have stayed here half a dozen times in the last year. BEST PLACE TO STAY IN THE AREA...

Review collected in partnership with Best Western

Helpful?
Thank 6edwine
Sheena G, Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Hey Edwin- Thank you for taking time to share your experience with others via TripAdvisor. It is always so rewarding to share your reviews with my staff here at the Best Western Edinburgh/Columbus. We greatly appreciate this and never lose sight that there are many options for lodging in our area therefore your praise means more than ever! We look... More 

Decatur, Illinois
Level Contributor
224 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 18 September 2016

This was definitely an older hotel. However, the room we had was a newly renovated room. There was very little noise in our room. The first floor suite had a king bed, sleeper sofa and a chair. Unfortunately, the pool was closed for maintenance. Breakfast was not bad; they served muffins, toast, bagels, biscuits and gravy, breakfast burritos, waffles and... More 

Helpful?
Thank GeraldH35883
Sheena G, Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thanks for providing feedback for us regarding your recent stay. I'm glad you enjoyed our hot deluxe breakfast and newly remodeled room. We are diligently working on more renovations at our property so we can hopefully provide you with a 5 star experience next time. We appreciate your business! More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 13 September 2016 via mobile

The salt water pool area was nice & clean. The lobby & entrance was very welcoming! We pre-booked with a group & were placed upstairs; that was fine with us. However upon arrival, the hotel was in disarray. Renovations were happening with our group having no prior knowledge of it. We were assigned our room & hauled out stuff upstairs.... More 

Helpful?
Thank Lymmanship
Sheena G, Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thank you for providing feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Sheena... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 August 2016 via mobile

Think upscale Springhill Suites with sleek modern clean decor, really comfortable beds. Very accommodating staff, goes out of way and Indiana nice. For people eating healthy, breakfast does not offer much--red delicious apples/granola bars. Bath tub drain plug did not seal. Bathroom built for people 5' and below--Lilliputian! But everything is very clean .

Helpful?
Thank Margaret L
Sheena G, Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thank you for completing the TripAdvisor survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

Indianapolis, United States
1 review
Reviewed 24 August 2016

I have been to this location several times, the efficiency of the staff here can not be beat, the quality of the hotel for the price is good and the location is desirable for shopping and dining out, many choices available.

Review collected in partnership with Best Western

Helpful?
Thank Susan H
Sheena G, Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Susan~ Thank you for taking time to submit your TripAdvisor survey regarding your most recent stay. Customer service is #1 for us here at the Best Western Edinburgh/Columbus and I'm pleased we didn't fall short! It is always such a pleasure accommodating you and we await your return! Thanks for being the most important part of us! Sheena Gilley Manger... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Experience the small town charm and big city amenities of this Edinburgh, Indiana hotel, just minutes from Camp Atterbury, downtown Columbus and Edinburgh Premium Outlets. Located between Indianapolis and Louisville, the BEST WESTERN Edinburgh/Columbus in Edinburgh offers access to both downtown Indianapolis and downtown Columbus. Easily accessible from Interstate 65 or US 31, the property is also a great home away from home while exploring local attractions. Guests at this Edinburgh hotel can shop to their heart's delight at the Edinburgh Premium Outlets, just across the street, or learn fascinating history at Camp Atterbury, a National Guard training facility. Features & Amenities Complimentary Breakfast Indoor pool Fitness center Pets Allowed High Speed Internet ... more   less 

Additional Information about BEST WESTERN Edinburgh/Columbus

Address: 11780 North U.S. 31, Edinburgh, IN 46124 (Formerly BEST WESTERN Horizon Inn)
Region: United States > Indiana > Edinburgh
Price Range: $101 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Edinburgh/Columbus 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Best Western Edinburgh
Edinburgh Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Edinburgh/Columbus staff and other travellers.
1 question
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Questions? Get answers from BEST WESTERN Edinburgh/Columbus staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a newly remodeled room”
 of 5 bubbles SueN45, 14 Nov 2016 | Read review
“The hotel is located across from a nice outlet mall and had a good restaurant close by.”
 of 5 bubbles stephaniew248, 21 Sep 2016 | Read review
“My first floor room 104 was freshly redone”
 of 5 bubbles JManElli, 10 May 2016 | Read review
“Ask in advance for a first floor room; stairs only.”
 of 5 bubbles PhantomRhino, 20 Apr 2016 | Read review
“Choose an upper floor to keep down on noise.”
 of 5 bubbles SEKY214, 29 Sep 2015 | Read review
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