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BEST WESTERN Edinburgh/Columbus

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BEST WESTERN Edinburgh\/Columbus
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235 Reviews from our TripAdvisor Community

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Showing 234: English reviews
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Edinburgh, Indiana
Reviewed 3 days ago NEW

Hotel as a whole is always clean and comfortable whether your in the lobby or your room. You truly get your money's worth. We've stayed a few times and have been extremely satisfied every time. The staff are always helpful and pleasant.

Review collected in partnership with Best Western
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Helpful?
Thank terrye240
Sheena G, General Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thank you for your 5 star review of the Best Western Edinburgh/Columbus. We appreciate all of your kind words and loyalty! We look forward to your return so we can provide you with another wonderful stay! We appreciate your business! Sheena Gilley General Manager 812-526-9883

Reviewed 1 week ago via mobile

Anita is a great front desk employee she always has a smile on her face and is always friendly . My crew has been staying at this hotel for a while now and have not had any problems since we started working out here.

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Helpful?
Thank Bryce S
Sheena G, General Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thanks for your 5 star review of the Best Western Edinburgh/Columbus. It is always so rewarding to share such great feedback with my staff! Customer service is #1 for us so I'm pleased we did not fall short. It has been a pleasure accommodating you these last few months. We appreciate the opportunity to do business with your company and...

Findlay, Ohio
Reviewed 1 week ago

Excellent rates,very clean rooms,knowledgeable and friendly staff,highly recommend this hotel.Anita is a sweetheart at the front desk.Parking is good,restaurants are within walking distance,outlet mall is just across the street,breakfast is average,coffee is good.Overall I would stay there anytime.

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Helpful?
Thank mowinman
Sheena G, General Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thank you for your valuable feedback regarding your recent stay at the Best Western Edinburgh/Columbus. It is always so rewarding to share positive feedback with my staff! We are happy to see that you enjoyed your time with us and look forward to your return! We appreciate your business! Sheena Gilley General Manager 812-526-9883

Reviewed 3 weeks ago via mobile

I was really pleased with the nice rooms and comfortable beds. Anita is really nice and helpful to find places in the area to go out to eat. Also a good breakfast in the morning to start the day! You also get a good discount at a couple great restaurants that are walking distance

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Helpful?
Thank stevetracy23
Sheena G, General Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thank you for taking time to submit your review via TripAdvisor. We are thrilled to have the opportunity to accommodate you and your co-workers these last couple months. Customer service is #1 for us here at the Best Western Edinburgh/Columbus and I'm pleased we haven't fell short. We look forward to your upcoming stays and greatly appreciate your business! Sheena...

Dayton, United States
Reviewed 3 weeks ago

Gym was severely outdated, beds were hard as rocks, and housekeeping kept waking me up at odd hours. My coworkers and I that stayed here all agree that we are staying else where when we do business in Edinburgh.

Review collected in partnership with Best Western
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Helpful?
Thank louisv944
Sheena G, General Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thanks for your valuable feedback. By letting us know what you disliked about your stay you are helping us to deliver a more superior experience for future guests. I sincerely apologize that we fell short in providing you with a wonderful stay. We have been diligently working on renovations to our hotel and have more planned soon. Currently all of...

Indiana
Reviewed 3 weeks ago via mobile

Anita provided best customer service I've ever had woth a hotel! We used priceline to book room. To make a long story short Priceline dropped the ball and weren't very accommodating or apologetic. Anita witnessed the struggle and went above and beyond to make things better! Gave us same rate after an hour of arguing with Priceline to cancel their...

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Helpful?
1Thank John W
Sheena G, General Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thank you so much for your 5 star review of the Best Western Edinburgh/Columbus. We appreciate your feedback. I am so pleased you enjoyed your stay. Customer service is #1 for us and I'm so pleased we didn't fall short. Thank you for being the most important part of us, we greatly appreciate your business and look forward to your...

Clyde, Ohio
Reviewed 4 weeks ago via mobile

I was very pleased with my stay at Best Western. Anita at the front desk was very courteous and informative! The rooms are very clean and well kept. Breakfast had many options and was a great start to the day!

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Helpful?
1Thank bgullett10
Sheena G, General Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thank you for taking time to submit your review via TripAdvisor. I am so pleased you enjoyed your stay and will be sure to commend Anita on her superior customer service! Customer service is #1 for us here at the Best Western Edinburgh/Columbus and we take pride in this! We look forward to your next visit when your travels bring...

Reviewed 4 weeks ago via mobile

Hotel was nice and very clean. They have a Good variety for breakfast. The rooms were comfortable and newly remodeled. They also have a heated indoor pool which is also great. I will definitely be visiting again.

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Helpful?
Thank Anita H
Sheena G, General Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

We thank you very much for your positive feedback regarding your recent stay with us. We greatly appreciate your business and look forward to accommodating you in the future! Thanks for being the most important part of us! Sheena Gilley General Manager 812-526-9883

Marion, Indiana
Reviewed 4 weeks ago

The staff was very friendly and we were updated to a newly renovated room. The place was clean and had a very good variety of breakfast items. The manager went out of her way to make us feel welcomed.

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Helpful?
Thank forsytherita
Sheena G, General Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thanks so much for your 5 star review and allowing us an opportunity to accommodate you! We are so pleased you enjoyed the newly remodeled room and our deluxe hot breakfast. We greatly appreciate your business and look forward to your return! Have a great week~

Madison, Wisconsin
Reviewed 3 January 2017

Nicely appointed room, with recent updates, very comfortable beds. Room was very clean and comfortable. Only issue was a loud AC\Heat unit in the first room, staff swapped us to another room, and pre-checked the unit to make sure it was quiet. Plenty of food choices at that exit, from fast food to sit down family. Added this one to...

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Helpful?
Thank SpiketheBiker
Sheena G, General Manager at BEST WESTERN Edinburgh/Columbus, responded to this review

Thank you so much for taking time to submit your 5 star review of your recent stay at Best Western Edinburgh/Columbus via TripAdvisor. We greatly appreciate this and are so pleased you enjoyed your visit. We are working on more renovations at our property and invite you back to see even more changes! Thanks for being the most important part...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Experience the small town charm and big city amenities of this Edinburgh, Indiana hotel, just minutes from Camp Atterbury, downtown Columbus and Edinburgh Premium Outlets. Located between Indianapolis and Louisville, the BEST WESTERN Edinburgh/Columbus in Edinburgh offers access to both downtown Indianapolis and downtown Columbus. Easily accessible from Interstate 65 or US 31, the property is also a great home away from home while exploring local attractions. Guests at this Edinburgh hotel can shop to their heart's delight at the Edinburgh Premium Outlets, just across the street, or learn fascinating history at Camp Atterbury, a National Guard training facility. Features & Amenities Complimentary Breakfast Indoor pool Fitness center Pets Allowed High Speed Internet ... more   less 

Additional Information about BEST WESTERN Edinburgh/Columbus

Address: 11780 North U.S. 31, Edinburgh, IN 46124 (Formerly BEST WESTERN Horizon Inn)
Region: United States > Indiana > Edinburgh
Price Range: $103 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Edinburgh/Columbus 2.5*
Number of rooms: 57
Reservation Options:
TripAdvisor is proud to partner with Best Western, Priceline, Orbitz, Expedia, Travelocity, Booking.com and Hotels.com so you can book your BEST WESTERN Edinburgh/Columbus reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Edinburgh
Edinburgh Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Edinburgh/Columbus staff and other travellers.
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Questions? Get answers from BEST WESTERN Edinburgh/Columbus staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor is quiet,I imagine that the second floor is also.”
 of 5 bubbles mowinman, 9 Feb 2017 | Read review
“I always ask for a newly refurbished room.”
 of 5 bubbles JManElli, 20 Dec 2016 | Read review
“Request a newly remodeled room”
 of 5 bubbles SueN45, 14 Nov 2016 | Read review
“The hotel is located across from a nice outlet mall and had a good restaurant close by.”
 of 5 bubbles stephaniew248, 21 Sep 2016 | Read review
“My first floor room 104 was freshly redone”
 of 5 bubbles JManElli, 10 May 2016 | Read review
5 of 5