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Ameristar Casino Hotel East Chicago

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Traveller (69)
Room & Suite (45)
Dining (3)
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Overview
  • Excellent63%
  • Very good27%
  • Average4%
  • Poor2%
  • Terrible4%
Travellers talk about
“industrial area”(8 reviews)
“non smoking”(15 reviews)
“lake michigan”(13 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from USD 104.
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Reviews (324)
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321 results
Traveller rating
199
87
13
7
15
Traveller type
Time of year
LanguageEnglish
199
87
13
7
15
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All reviewsindustrial areanon smokinglake michiganameristar casinolarge bathroomroom keyhotel is greatparking garagefront desk staffup to datenice stayjames bondgamblingslotsvaletdoormancomps
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1 - 5 of 321 reviews
Reviewed 4 weeks ago via mobile

My husband and I stayed here for one night on our way to Chicago. It was perfect for us. Nice king room. Smoking was fine for us. Great buffet and we won enough to cover the cost of the room and pay for our dinner....More

Thank adorad
Response from PNKinc, Guest Relations Manager at Ameristar Casino Hotel East ChicagoResponded 3 weeks ago

Thank you for taking the time to leave us a review, and congratulations on your lucky win! We're very happy that you enjoyed your stay with us. We hope you can make it back for another visit soon.

Reviewed 4 weeks ago via mobile

This is my second stay in a months time where the need for housekeeping services has proved to be horribly disappointing. Both events (one for a replacement TV remote, the other for shampoo that was missing from the room) can be summed up in two...More

Thank Gor S
Response from PNKinc, Guest Relations Manager at Ameristar Casino Hotel East ChicagoResponded 4 weeks ago

We're very disappointed to hear about your experience staying with us. We strive to provide the greatest service for our guests and are actively taking steps to improve our hotel housekeeping. We hope you're able to join us again soon for a stay that's more...More

Reviewed 11 March 2018 via mobile

My mother and I stayed here while we were visiting family, and decided it would be nice to get some fun in. The 1st room giving was supposed to be non-smoking. It was far from it. Ashes on the table and bed. Empty wrappers in...More

Thank ashley j
Response from PNKinc, Guest Relations Manager at Ameristar Casino Hotel East ChicagoResponded 13 March 2018

Thanks for taking the time to leave us a review, Ashley! We're glad that you were able to enjoy your visit despite the level of smoking in the hotel and casino. We hope you can join us again soon for another great stay with a...More

Reviewed 5 March 2018

The rooms can be kind of hit or miss on the cleanliness and condition of the furnishings but for the most part they are good but I wouldn’t pay for them unless you get a comp from the casino. Also there has been a very...More

Thank rich m
Response from PNKinc, Guest Relations Manager at Ameristar Casino Hotel East ChicagoResponded 8 March 2018

Thanks for taking the time to leave us a review, Rich! We're very happy that you enjoyed your visit and appreciate the chance to hear your feedback regarding the quality of your stay. We hope you can come back to see us soon!

Reviewed 4 March 2018 via mobile

I go to all the casinos in Indiana and the ameristar is one of the biggest and nicest one. The only problem I have with them is the other casinos offer more comps when you play. I think if you spend your money you should...More

Thank tommymich30
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Casino and Gambling
Details
Price range
USD 94 - USD 244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 94 - USD 244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (69)
Room & Suite (45)
Dining (3)
Pool & Beach (1)
Questions & Answers
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Jay J
11 October 2017|
AnswerShow all 2 answers
Response from garlicjohn | Reviewed this property |
Happy to report the non-smoking rooms do NOT smell like smoke.
1
Vote
bp1964
16 May 2017|
AnswerShow all 6 answers
Response from witnessforquality | Reviewed this property |
There is a beach but you would not want to swim in it.
2
Votes
Room Tips
"Non smoking floor if you are a nonsmoker"
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"there is a microwave in the vending/ice room on each floor, which is near the elevator,"
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"Try to get a room close to elevator, where the snack machine and microwave are located."
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"Odd number rooms overlook marina, even number rooms have view of parking garage or lake michigan and beach if..."
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