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Hilton Garden Inn Indianapolis/Carmel

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Hilton Garden Inn Indianapolis\/Carmel
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406 Reviews from our TripAdvisor Community

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Showing 403: English reviews
Marion, Ohio
Reviewed 19 May 2016

I stayed here for Friday night 5/13/2016 - I was in town for the Todd Rundgren concert at the Carmel Palladium. On Saturday morning, we headed for the restaurant for the breakfast buffet - which was great - and worth the $10 per person. however, I had to use the restroom. I went to the common restroom and found a...

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Helpful?
Thank Phil N
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Phil N, Thank you so much for taking the time to fill out our survey! I am thrilled you enjoyed our hotel and our breakfast! I could not have written a better description of our breakfast! The Hilton Garden Inn brand does charge for our breakfast, but I certainly think it is worth is. I am so very sorry to...

London
Reviewed 18 May 2016

The hotel is clean, the staff are pleasant. the accommodation is of a fair standard. The hotel is not as good as some of its close competitors, which given there is little price difference is a little disappointing. The staff make up for this by being very friendly, at breakfast there are 3 servers which is more than enough to...

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Helpful?
Thank StegLondon
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

StegLondon, Thank you for taking the time to visit TripAdvisor about your stay. I am thrilled that you felt our staff was outstanding. I would love to know what you did not find of quality or what we could have done better. We have recently renovated each of our guest rooms, our meeting room, business center, fitness center, and our...

Clarksville, Tennessee
Reviewed 17 May 2016

Rooms need to be cleaner and staff needs to ensure when things are reported that they are handled after the first report rather than guests having to report the same issue over and over again. Very dissatisfied in how things were handled.

Review collected in partnership with Hilton Garden Inn
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Thank 926danielley
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

926danielley, thank you for taking the time to fill out TripAdvisor about your stay. As I said when we spoke at the hotel, I am so very sorry for the housekeeping situation that you encountered. I did add the bonus points to your Hhonors account as promised. I sure hope if your travels bring you back to the Carmel area...

Newton, New Jersey
Reviewed 15 May 2016

The hotel was in a good location and nice and clean. Housekeeping didn't make my bed after the first night I stayed there but it wasn't a big deal to me. The rooms were nice and the breakfast had good choices.

Review collected in partnership with Hilton Garden Inn
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Thank allenha
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

allenha, Thank you for taking the time to fill out TripAdvisor about your stay with us. I am thrilled that you enjoyed our hotel. Our staff works really hard to ensure each guest is satsified. I am very sorry to hear about your bed not being made, I certainly will look into the matter! We hope to see you gain...

Miami Beach, Florida
Reviewed 10 May 2016

The warm reception and excellent service make this a five-star hotel. Its close to I-31 so you can get to the Fashion Mall, downtown Indy or pretty much anywhere else easily. The front desk staff is amazingly gracious. The kind lady who's serves breakfast is so gracious that your eggs and toast will taste amazing. Beds are comfy and the...

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Thank falcon1575
Towanda, Pennsylvania
Reviewed 4 May 2016

Having three roundabouts back to back right outside makes for confusing GPS directions but was not difficult to find. Good location near shopping and restaurants. The room was nice and comfortable.I don't have much to say to fill the space.

Review collected in partnership with Hilton Garden Inn
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Thank nscrn
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

nscm, Roundabouts are the new fad in Carmel! I've been told we have the most out of any city in the world! GPS has not been able to keep up with the construction in the area either. I am thrilled that you enjoyed your stay, and look forward to having you stay with us again, when your travels bring you...

Huntington
Reviewed 4 May 2016

Great staff, friendly and accommodating! Very clean and comfortable hotel. Great breakfast. Nice, safe area. We had taken or bikes to ride on the Monon and we were able to take them into our rooms without any problems. The staff went out of their way to provide us with the things we needed!!

Review collected in partnership with Hilton Garden Inn
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1Thank W6766PJsusanf
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you for taking your time to fill out Trip Advisor about your stay. I am thrilled that you enjoyed staying with us. Isn't the Monon a great place for bike riding! We look forward to welcoming you back next time you are in the Carmel area!

Goshen, Indiana
Reviewed 3 May 2016

Great hotel! Clean and convenient. Staff was kind and helpful. A little too pricey and front desk staff appeared to have just gotten out of bed and were not very professional looking but still kind and helpful.

Review collected in partnership with Hilton Garden Inn
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Thank Jana M
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you for taking the time to fill out trip advisor about your stay. I have had a long talk with my front desk associates about appearance, as one of them rides his bike to work and had been putting his dress shirt in his book bag, not sure how he thought he would keep it from being wrinkled! I...

Chicago, Illinois
Reviewed 1 May 2016

Hotel was very clean and staff very friendly. In town for baseball tournament with son's team and hotel was very accommodating. Pool is very small. Rooms were clean and beds were comfortable. Would stay again.

Review collected in partnership with Hilton Garden Inn
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Thank Amy C
Logansport, Indiana, United States
Reviewed 28 April 2016

Great Place to stay close to where we needed to be very helpful an nice people the cook was very good at his job we had supper here better than if we had went out the price was so close to other places to eat

Review collected in partnership with Hilton Garden Inn
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Thank Nan F
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Nan, WOW! Thank you so much for taking the time to fill out Trip Advisor about your stay with us. I love that you enjoyed our restaurant! Our chef takes great pride in his work! Welook forward to welcoming you back again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Garden Inn will be a spectacular addition to the beautiful city of Carmel. This hotel located at 131st Street and N. Meridian Street in Carmel. We are only 15 miles from downtown and 24 miles from the Indianapolis International Airport. We are in close proximity to several local attractions including golf courses, sports venues, universities, museums, movie theatres and more.... ... more   less 

Additional Information about Hilton Garden Inn Indianapolis/Carmel

Address: 13090 Pennsylvania Street, Carmel, IN 46032-5404
Region: United States > Indiana > Hamilton County > Carmel
Price Range: $168 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Indianapolis/Carmel 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Hilton Garden Inn Indianapolis / Carmel Hotel Carmel
Hilton Garden Inn Carmel
Hilton Carmel
Carmel Hilton
Hotel Style:
#4 Business Hotel in Carmel
#4 Family Hotel in Carmel
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Indianapolis/Carmel staff and other travellers.
2 questions
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carmel, In
Jenison
8 months ago

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Questions? Get answers from Hilton Garden Inn Indianapolis/Carmel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd numbered rooms will most likely be quieter.”
 of 5 bubbles SeekingVines, 4 Oct 2016 | Read review
“307 was quiet and comfortable.”
 of 5 bubbles JeanR63, 19 Aug 2016 | Read review
“Some rooms have adjustable beds (firm or soft). I think you have to ask for these.”
 of 5 bubbles ahergen, 3 Jan 2016 | Read review
“Stay away from NE corner. Choose back side of hotel.”
 of 5 bubbles LoveTraveling86, 30 Sep 2015 | Read review
“Only stayed in one room so I cannot say what was better. Likley the side away from US 31.”
 of 5 bubbles ScottS555, 29 Jul 2015 | Read review
5 of 5