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Hilton Garden Inn Indianapolis/Carmel

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Hilton Garden Inn Indianapolis\/Carmel
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403 Reviews from our TripAdvisor Community

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Indianapolis, United States
Reviewed 26 October 2016

I stayed at this hotel for business, the staff provided great customer service, the hotel room was clean and comfortable, the facility in general is well taken care of. The location was perfect. I would stay here again. Thank you for the service provided.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Ivelisse S
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Ivelisse S, Thank you so much for taking the time to fill out Trip Advisor about your stay. I am thrilled that you enjoyed our hotel and our staff. I can not wait to share your review with them. We look forward to welcoming you back the next time your travels bring you to the Carmel area.

St. Paul, United States
Reviewed 18 October 2016

The Hilton Garden Inn- Carmel was very nice. It always had Hot water and coffee available. Most importantly the location was very close to the main highway/interstate and the service was GREAT. Only shocker was the quality of the comforter in the room- not impressed and was expecting something better.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Christina M
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Christina M, Thank you for taking the time to fill out tour survey. I am thrilled that you enjoyed your stay with us, and that you found our staff friendly. I am sorry that you did not like our duvet covers/ comforter. I will certainly let the brand know your feelings. We can't wait to have you stay with us...

Columbus, Ohio
Reviewed 17 October 2016

The hotel was clean and inviting. The lobby was great, with coffee and snacks upon arrival and in the morning. I am staying again tomorrow for the week and am very pleased with my choice. And I would recommend it to colleagues.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank macknox
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

macknox, Thank you so much for your kind words about our hotel. Our staff and I are thrilled that you are enjoying your stay with us! I hope this past weeks trip was a wonderful as the last. Please let me know if there is every anything I can assist you with!

Detroit, Michigan
Reviewed 16 October 2016

We were in town for a funeral and made the reservation last minute. The hotel staff was very kind& helpful. The pool and gym facility were clean and useful. It is a convenient location for a descent price. I'd consider staying there again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Rick R
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Rick R, Thank you for taking the time to fill out trip advisor about your stay. I am very sorry for your loss, and wish your visit would have been on happier terms. We look forward to welcoming you back in happier times.

Akron, Ohio
Reviewed 10 October 2016

After 2 weeks of being transferred and not called back, I've come to find out my charger was stolen by HGI staff. Leaving my charger there wasn't one of those "Well, maybe it was left. That was the last place I left it." I know with 100% certainty I left it there b/c it was the last thing I told...

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Helpful?
Thank j24633
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

j24633, Thank you for taking the time to fill out TripAdvisor about your stay. I am sorry that your phone charger has not been located. I personally left you a message, letting you know I spoke to the housekeeper, and our Executive housekeeper to see if it was found. Please reach out to me if you have any further questions:...

Saint Joseph, United States
Reviewed 7 October 2016

The hotel is old. There is nothing special about it. I had room service once. It was okay. It was $13 for Fish and Chips on the menu but the final cost was $19. The tip was included. I was surprised at that but it was no big deal. Carmel if full of traffic circles. It gets on your nerves...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Penelope H
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Penelope H, Thank you for taking the time to fill out trip advisor about your stay. Carmel does have the most roundabouts in the world. They are working on the 100th one and should be done within the next 6 months! Our restaurant does have a delivery charge, and does include 19% gratuity. We look forward to welcoming you back...

San Diego, California
Reviewed 5 October 2016

This property is located in Carmel, convenient to the Meridian area businesses as well as Carmel-related shopping and restaurants. The area is relatively upscale. We were most enthusiastically welcomed by the front desk staff. We had done advance check-in and our requested room had, indeed, but set aside for us. The room was clean, comfortable, and had the amenities listed...

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Helpful?
1Thank SeekingVines
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

SeekingVines, Thank you for taking the time to fill out trip advisor about yours stay with us. I am thrilled that you enjoyed your stay with us. I have reached out to our executive housekeeper to make sure she continues to remind our housekeeping staff to keep the noise down in the hallways. We look forward to welcoming you back...

canton, MI, United States
Reviewed 4 October 2016

Thoroughly enjoyed my stay...staff very friendly and accommodating, room very clean and restful, good fitness center and convenient to highways to get around city. Lobby inviting with snacks in the late afternoon for a quick energy boost. Great stay!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Franz S
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Franz S, Thank you for taking the time to fill out trip advisor about your stay. I am so glad that you found our staff and hotel to fit your needs. I can not wait to share your kind words with our staff. We look forward to welcoming you back the next time your travels bring you to the Carmel...

Reviewed 29 September 2016 via mobile

This was a near perfect stay in Carmel. Very close to everywhere I needed to be...only recommendation is to choose a room away from the fire pit 🙂. Can be very loud if you are looking to get a good nights sleep.

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Helpful?
1Thank Mark M
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Mark M, Thank you so much for your kid words here on Trip advisor! I am glad to hear you enjoyed your stay with us. I am sorry the fire pit patrons kept you awake, we certainly would have shut it off had we known you were being disturbed. We look forward to welcoming you back the next time you...

Reviewed 29 September 2016 via mobile

We have stayed here many times while visiting family. Great staff. Lovely breakfast. You don't need your own pillow..theirs is better than home! This hotel is close to the highway and local attractions and food. CARMEL offers such a wide variety of unique eating experiences that everyone is sure to be happy.

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Helpful?
Thank Sharon C
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Sharon C, Thank you so very much for the wonderful review of our hotel. Our staff certainly works hard to make our guests experience exceed expectations. We look forward to welcoming you back the next time your travels bring you to the Carmel area!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Garden Inn will be a spectacular addition to the beautiful city of Carmel. This hotel located at 131st Street and N. Meridian Street in Carmel. We are only 15 miles from downtown and 24 miles from the Indianapolis International Airport. We are in close proximity to several local attractions including golf courses, sports venues, universities, museums, movie theatres and more.... ... more   less 

Additional Information about Hilton Garden Inn Indianapolis/Carmel

Address: 13090 Pennsylvania Street, Carmel, IN 46032-5404
Region: United States > Indiana > Hamilton County > Carmel
Price Range: $158 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Indianapolis/Carmel 3*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton Hotels Direct, Travelocity and Priceline so you can book your Hilton Garden Inn Indianapolis/Carmel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Indianapolis / Carmel Hotel Carmel
Hilton Garden Inn Carmel
Hilton Carmel
Carmel Hilton
Hotel Style:
#4 Business Hotel in Carmel
#4 Family Hotel in Carmel
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Indianapolis/Carmel staff and other travellers.
2 questions
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Jenison
7 months ago

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Questions? Get answers from Hilton Garden Inn Indianapolis/Carmel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd numbered rooms will most likely be quieter.”
 of 5 bubbles SeekingVines, 4 Oct 2016 | Read review
“307 was quiet and comfortable.”
 of 5 bubbles JeanR63, 19 Aug 2016 | Read review
“Some rooms have adjustable beds (firm or soft). I think you have to ask for these.”
 of 5 bubbles ahergen, 3 Jan 2016 | Read review
“Stay away from NE corner. Choose back side of hotel.”
 of 5 bubbles LoveTraveling86, 30 Sep 2015 | Read review
“Only stayed in one room so I cannot say what was better. Likley the side away from US 31.”
 of 5 bubbles ScottS555, 29 Jul 2015 | Read review
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