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Hilton Garden Inn Indianapolis/Carmel

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393 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Indianapolis/Carmel
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Showing 390: English reviews
Bloomfield, Indiana
Reviewed 27 September 2016

Highly recommend this hotel. Nice staff, great room and awesome breakfast. We will definitely stay here again the next time we are in the area. There are also a number of new, unique restaurants located near the hotel.

Thank jarrodh95
Reviewed 21 September 2016

We stayed here for a Wedding and loved the place. Brenda at the front desk was fantastic during check in, what a great employee you have. Rooms were clean and very well appointed. Our only negative was the breakfast was not included and selection pricing was very confusing. Either you picked the entire buffet or paid for what you took...

Thank Drstock55
Cincinnati, Ohio
Reviewed 21 September 2016

Easy access to hotel off of Meridian. Close to everything in Carmel, especially the Arts district and The Palladium for concerts. Very clean with a very nice breakfast (additional cost), room service and a bar with beer and mixed drinks in the evening (5-11:45). Nice fire pit area right outside the bar. Rooms have small refrigerator, microwave and Keurig. Nice...

1Thank Deiter W
Fort Mill, United States
Reviewed 20 September 2016

Hilton Garden Inn...the best bang for the buck for those who desire quality and value. The bars and rooms and bathrooms are great. They attached restaurant is great. And the fireplace out in the patio is a lovely touch.

Thank Jeffrey S
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you so much for taking the time to visit Trip Advisor about your stay. I am delighted to hear you enjoyed your stay with us. We look forward to you visiting us again the next time your travels bring you to the Carmel area.

Lake City, Florida
Reviewed 19 September 2016

Stayed for business. Hotel staff is nice and friendly. Breakfast was good. Rooms were comfortable. Also used the meeting room for business, and it met our needs well. We will certainly consider this hotel again for future stays in the area.

Thank bbxbigben
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Thank you so very much for taking the time to visit TripAdvisor about your stay. I am overjoyed that you enjoyed all that we offer! I can't wait to share your response with our team. We look forward to hosting your next event, when you are in the Carmel area!

West Lafayette, Indiana
Reviewed 18 September 2016

This is a very good property! And this Hilton Garden Inn has Excellent staff! We had a very good experience staying here for a night. Great location in Carmel and quick approach to Indy downtown and sights..

Thank LalaAcharya
Vanderbijlpark, South Africa
Reviewed 12 September 2016 via mobile

The rooms are good value for money, but not very modern. The size of the room and the facilities in the room is ok for business travelers using it for sleeping only. The bathroom was clean, but again not very modern. Staff not that friendly.

Thank iPadHarold
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

iPadHarold, WOW, I am so sorry that we did not impress you. All of our guest rooms have just been renovated within the last year. I am more saddened to hear that you did not find our staff friendly. I would love to discuss your stay more with you. You can contact me at Jessica.Daugherty@Hilton.com or 317-581-9400. I look forward...

Sturgis, Kentucky
Reviewed 12 September 2016

Enjoyed our overnight stay at Hiltin Gardens. We were taking grandson to BMW PGA Tour Golf Game on Friday and this Hotel was close to that location.. Our room was clean, neat and welcoming. Staff was friendly and helpful.

Thank Terrace P
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Terrace P, Thank you for taking the time to fill out Trip Advisor about your stay. I am thrilled you enjoyed your stay with us. I am sure you made special memories with your grandson while at the BMW Championship. We look forward to welcoming you back the next time your plans bring you to the Carmel area.

Joinville, SC
Reviewed 6 September 2016

The staff and quality of service are very good. The location is out of downtown Indianapolis, but less than 30 min away driving. The breakfast is really good and for a fair price. I recommend this hotel.

Thank Luiz S
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

Luiz S, Thank you very much for the kind words! I am thrilled that you enjoyed your stay with us. I can not wait to share your review with our staff. I am glad that you enjoyed our breakfast experience. Our chef's do an amazing job with the made to order items, I love our pancakes!

Indianapolis, Indiana
Reviewed 6 September 2016

The air conditioning was broken in the suite with the extra "living room" area and we paid over $200 for it. Our credit card we used at check in was also charged prior to checking out, which was not he card we wanted to use. All we got was an I'm sorry for the inconvenience but no steps toward resolution....

Thank cmgm2016
Jessica D, Front Office Manager at Hilton Garden Inn Indianapolis/Carmel, responded to this review

cmgm2016, I am very sorry to hear about your stay. We try very hard to make sure all our guests are satisfied. We do authorize a credit card at check in, but no charges are made, we would have gladly changed method of payment for you at check-out.

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Garden Inn will be a spectacular addition to the beautiful city of Carmel. This hotel located at 131st Street and N. Meridian Street in Carmel. We are only 15 miles from downtown and 24 miles from the Indianapolis International Airport. We are in close proximity to several local attractions including golf courses, sports venues, universities, museums, movie theatres and more.... ... more   less 

Additional Information about Hilton Garden Inn Indianapolis/Carmel

Address: 13090 N Pennsylvania St, Carmel, IN 46032-5404
Region: United States > Indiana > Hamilton County > Carmel
Price Range: $158 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Indianapolis/Carmel 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Hilton Garden Inn Indianapolis / Carmel Hotel Carmel
Hilton Garden Inn Carmel
Hilton Carmel
Carmel Hilton
Hotel Style:
#4 Family Hotel in Carmel
#4 Business Hotel in Carmel
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Indianapolis/Carmel staff and other travellers.
2 questions
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5 months ago

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Questions? Get answers from Hilton Garden Inn Indianapolis/Carmel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd numbered rooms will most likely be quieter.”
 of 5 bubbles SeekingVines, 4 Oct 2016 | Read review
“307 was quiet and comfortable.”
 of 5 bubbles JeanR63, 19 Aug 2016 | Read review
“Some rooms have adjustable beds (firm or soft). I think you have to ask for these.”
 of 5 bubbles ahergen, 3 Jan 2016 | Read review
“Stay away from NE corner. Choose back side of hotel.”
 of 5 bubbles LoveTraveling86, 30 Sep 2015 | Read review
“Only stayed in one room so I cannot say what was better. Likley the side away from US 31.”
 of 5 bubbles ScottS555, 29 Jul 2015 | Read review
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