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SpringHill Suites Indianapolis Carmel

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SpringHill Suites Indianapolis Carmel
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204 Reviews from our TripAdvisor Community

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Showing 201: English reviews
Springboro, Ohio
Reviewed 3 weeks ago

We have stayed at this hotel several times. Each time has been just what we needed. The breakfast is typical with lots of choices. The rooms were clean as always. The staff is friendly. The only issues are that the pool looked like it was in need of cleaning. (cloudy water, lifesaving equipment left in the pool by some obnoxious...

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Helpful?
Thank lushou
Reviewed 4 November 2016

The staff was very accommodating. They remembered who we were which made checkout easy. They assisted with shuttle to wedding. Tolerated late night reunion of family and friends in eating area. The rooms were very clean.

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Helpful?
Thank Lawrence M
Amy I, Manager at SpringHill Suites Indianapolis Carmel, responded to this review

Thank you so much for your review of our hotel. We are thrilled to hear how much you enjoy our staff service! It is truly our pleasure to provide our guests with exceptional customer service. We are delighted that you and your friends and family had a good time over the wedding weekend! We look forward to seeing you again...

Chicago, Illinois
Reviewed 1 November 2016

This hotel was comfortable, appropriately appointed with friendly desk service. The complimentary breakfast was plentiful and tasty. There were a couple of downsides to my stay -- it was the loudest night I've had in a hotel in a while -- a combination of highway noise, aggravated by a very heavy walker, til all hours, upstairs. And -- I let...

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Helpful?
Thank paintgirlchgo
Amy I, Manager at SpringHill Suites Indianapolis Carmel, responded to this review

Thank you for sharing your experience with us! I am very sorry that you encountered an issue with the hot water in your room. We will have our engineering department take a look at the issue right away. I also want to apologize for the noise from other guests. We are delighted that you enjoyed our facilities, breakfast and staff!...

Reviewed 21 October 2016

I was only at the hotel for one night. I liked the location and felt safe. I was traveling alone and had to leave the hotel around 7pm and return around midnight ~ no issues. Nice area and close to shopping and restaurants. The lady at the front desk when I checked in was very nice , as was all...

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Thank Kristikae P
Nashville, TN
Reviewed 10 October 2016

This was a typical Springhill Suites that we know and love. We were here for a soccer tournament and the staff were all wonderful. Great recommendations for food. The rooms were clean and breakfast was the normal. Close to soccer, food, and shopping.

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Helpful?
Thank Angela S
Amy I, General Manager at SpringHill Suites Indianapolis Carmel, responded to this review

Thank you so much for your kind words about your most recent stay with us! We cannot wait to share your review with our team! We hope to welcome you again soon!

CandyDog2010
Reviewed 9 October 2016 via mobile

First room smelled of smoke, changed to a new room which smelled better but was all the same outdated. Stucko walls, old bathroom fixtures and stains to carpet. Bed was comfortable, breakfast looked appealing. Wouldn't stay again overall.

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Thank CandyDog2010
Amy I, General Manager at SpringHill Suites Indianapolis Carmel, responded to this review

Dear CandyDog2010, Thank you for taking the time to share your recent experience at the SpringHill Suites Indianapolis Carmel with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately,...

Cuyahoga Falls, Ohio
Reviewed 13 September 2016

The Hotel staff was very friendly. Our room needed some TLC and updated. The bed was comfortable and we really liked the semi kitchen area and partially separate living space. Breakfast was delicious but the pool area was filthy. The overall vibe was very negative.

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Helpful?
Thank Sharon J
Amy I, General Manager at SpringHill Suites Indianapolis Carmel, responded to this review

Dear Sharon J, Thank you for taking the time to share your recent experience at the SpringHill Suites Indianapolis Carmel with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel....

Mason, Ohio
Reviewed 10 September 2016

Having just stayed here with my son's soccer team, I must applaud this hotel. Very clean and the staff was great. We had the dreaded early game so none of our 17 thirteen year old boys could eat before going to the fields. However, the game finished in time for us to get back to the hotel exactly 15 minutes...

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Helpful?
Thank soccermom2two
Amy I, General Manager at SpringHill Suites Indianapolis Carmel, responded to this review

Thank you so much for your review of our hotel! We are delighted to share your comments with our team and hope to welcome you back again soon!

speedway, IN
Reviewed 3 August 2016

Carpet in room is dirty, hallway ceiling has daddy long legs and dirt. We booked a king room and when we got there, they tried to give us two doubles. They said kings were overbooked. Not my fault. After a bit of attitude from the front desk, and threatening to find another hotel, we were given a king room. Carpet...

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1Thank speedway_traveler
Amy I, General Manager at SpringHill Suites Indianapolis Carmel, responded to this review

Dear Speedway_traveler, Thank you for taking the time to share your recent experience at the SpringHill Suites Indianapolis Carmel with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to...

Reviewed 27 July 2016 via mobile

Thanks for the great hospitality during our stay for a lacrosse tourney in June 2016. The staff went above and beyond by helping us dry equipment, find local breweries, welcoming us with a smile , allowing for extended checkout to accommodate our travel and the best of all was sending items that were left in he room to us next...

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Thank Doug K

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Discover spacious, newly renovated hotel suites in Carmel, IN, that invite you to relax and enjoy yourself at SpringHill Suites by Marriott Indianapolis Carmel -- just 10 miles north of Downtown. Shop at nearby Clay Terrace Mall, visit the Children's Museum, Connor Prairie, Indianapolis Motor Speedway, Verizon Wireless Music Center or take a short drive to Downtown Indianapolis' Monument Circle and White River State Park. Our Carmel, Indiana, suites are conveniently located near Conseco, Ingersoll Rand, Verizon Wireless training center, Delta Faucet, Eli Lilly & Company, Cigna, Liberty Mutual and Midwest ISO. Each of our newly renovated hotel suites in Carmel feature free Wi-Fi, living and sleeping areas, a mini-fridge, microwave and pull-out sofa. Wake up to our complimentary new breakfast buffet or begin your day at our fitness center, indoor pool and hot tub. For kids, we offer the Nickelodeon Your Stay Program - a great way to help your little traveler enjoy their stay. ... more   less 

Additional Information about SpringHill Suites Indianapolis Carmel

Address: 11855 N Meridian St, Carmel, IN 46032-4630
Region: United States > Indiana > Hamilton County > Carmel
Price Range: $140 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Indianapolis Carmel 3*
Number of rooms: 126
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Also Known As:
Springhill Suites Carmel Hotel Carmel
Carmel Springhill Suites
Hotel Style:
#3 Family Hotel in Carmel
#6 Business Hotel in Carmel
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Indianapolis Carmel staff and other travellers.
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Questions? Get answers from SpringHill Suites Indianapolis Carmel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was on the 3rd floor,facing north -- and it was loud.”
 of 5 bubbles paintgirlchgo, 31 Oct 2016 | Read review
“Higher floors and rooms further from the elevators are quieter.”
 of 5 bubbles BuckeyeGirl2326, 11 Jul 2016 | Read review
“Higher level rooms are nice but all rooms seem ok.”
  • Sunrise over car park
 of 5 bubbles G3452WGdavidt, 23 Jun 2016 | Read review
“book several weeks in advance to get the best rates.”
 of 5 bubbles 4vish22, 6 Feb 2016 | Read review
“The staff is excellent - ask then anything”
 of 5 bubbles Anne_Pereira, 1 Feb 2016 | Read review
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