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Holiday Inn Express & Suites Carmel - Westfield

Booking.comUSD 114*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 128*
USD 114*
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USD 128*
USD 128*
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Holiday Inn Express & Suites Carmel - Westfield
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45 Reviews from our TripAdvisor Community

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Showing 43: English reviews
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Milwaukee, Wisconsin
Reviewed 3 days ago NEW

We booked three rooms, but go only one. One of us, showed up at 10:00 pm, and was told that it will take two hours for manager to clean the room. The second person was told that they don’t have his room, and has call their central reservation. They found him a room in another hotel, but some distance away...

Thank Jamal K
Indianapolis, Indiana
Reviewed 14 October 2016

I loved the location of this hotel. I stayed for work purposes so a quiet night is important to me when I choose where to stay. This hotel has easy access to main highways and borders a nature preserve with walking trails which made for a convenient yet quiet and peaceful stay. The staff was wonderful and made a point...

2Thank Fiero B
About Hotel's Favourite Review
Bill P, General Manager at Holiday Inn Express & Suites Carmel - Westfield, responded to this review

Dear Fiero B, Your feedback is greatly appreciated! I will be sure to pass your comments on to our team as we strive from what our guest's tell us we are doing right and where we are in need of improvement. I am excited to learn you had a peaceful night's sleep, you enjoyed our room's amenities, and that you...

Cleveland, Ohio
Reviewed 3 weeks ago

We stayed here for one night for a sporting event nearby. The location was convenient and right off the highway, and close to dining and grocery store. We had a 2 queen room and it was a nice size, the room and bathroom were pretty basic but included a mini-fridge and keurig and met all of our needs. We had...

1Thank LizD99
East Saint Louis, Illinois
Reviewed 4 weeks ago via mobile

The staff is courteous but there are some issues. Dirty sink, toilet and not to mention poor temperature control in my room. The door needs maintenance because it's difficult to open and close. Over all this is a spot to only book when necessary.

1Thank sheluvs3
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Carmel - Westfield, responded to this review

Dear sheluvs3, Thank you for taking the time to write a review about your stay with us. We are happy to know that you found our staff to be courteous. On the other hand, we would like to apologize for not living up to your expectations regarding the condition of the room you were given. Reviews like yours are very...

Greenwood, Indiana
Reviewed 17 March 2017

We spent 4 nights at this hotel for a business trip. The lobby was beautiful, and we were very impressed with the overall feel/look of the hotel. My favorite part, however, was actually the room! It may seem like a small detail, but I loved the paint color and the decor...it helped us feel more at home. The room had...

1Thank tcjecummins
Chesley S, General Manager at Holiday Inn Express & Suites Carmel - Westfield, responded to this review

Thank you for responding about your recent stay with us! We are so glad you enjoyed your stay with us. Our team takes great pride in providing an excellent experience for our guests. We look forward to seeing you again in the future and thank you again for taking the time to provide us with your feedback.

Evansville, Indiana
Reviewed 6 March 2017

upon arriving at the holiday inn express in carmel you walk into such a unique hotel with all the wood trim, I really liked it. You do not see that style in hotels anymore. The staff were so friendly and made me feel at home.

Thank Tyler S
Kalista B, General Manager at Holiday Inn Express & Suites Carmel - Westfield, responded to this review

We are so glad you enjoyed your stay with us! We strive to provide a unique and pleasant experience for each of our guests. Thank you for taking the time to respond about your stay with us. We look forward to seeing you again in the future and once again providing you with a great experience!

Kansas City, Kansas
Reviewed 6 January 2017 via mobile

Day 2 of my stay. My bed was made, well kinda. My trash wasn't taken out in the bathroom or by the desk including the large brown paper bag next to it that came with my food from Panera, the floors weren't vacuumed & the towels weren't picked up in the bathroom. Pretty much nothing was done except the covers...

1Thank kcgirl70
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Carmel - Westfield, responded to this review

Dear kcgirl70, Thank you for writing a candid review about your stay with us. It appears we were not able to provide an exemplary hotel stay and we are very sorry for not meeting your expectations. Please accept our apologies for the shortcomings you have experienced, in particular the housekeeping service, fitness center, and front office service. Your comments are...

Lowell, Michigan
Reviewed 10 December 2016

Most Holiday Inn Express' I have visited were quite enjoyable and pleasant, but not this one. The lobby is very nice but our room was subpar. It was worn looking and appeared to be redone but not very well. The TV was very small and kept darkening which became very annoying. The noise was terrible! We were in a handicap...

Thank Walter T
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Carmel - Westfield, responded to this review

Dear Walter T, Thank you for choosing to spend the night in our hotel and going out of your way to share your feedback. I am pleased to know about your appreciation for the aesthetics of our lobby and considerate hotel staff members. On the other hand, I am sorry to learn about the inconvenience that you've experienced because of...

Reviewed 9 December 2016

Very nice hotel, recently renovated. Staff was very courteous and nice to work with. Room was clean, quiet and comfortable. Breakfast was great, and the lady taking care of the breakfast area was friendly and doing a great job. Close to about anything you could want. Will stay here again if the need arises!

Thank Dean K
Carmel, Indiana
Reviewed 18 November 2016

WOW this place is amazing. The guest service is above and beyond what I have experienced in a long time. They are very personable and even the general manager took the time to talk with us. The rooms are very clean and so is the pool! this is very hard to find now a days. Anytime I am in town,...

Thank ekmmnr
Kalista B, General Manager at Holiday Inn Express & Suites Carmel - Westfield, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kalista Booth Holiday Inn Expres Carmel|Westfield, IN.

35 photos of this hotel

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Management photos: Courtesy of the property manager

All Management Photos (27)
Hotel & Grounds (7)
Business Centre/Function Rooms (3)
Room/Suite (7)
Bathroom (1)
Dining (3)
Other (6)
04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
On the edge of Cool Creek Park, this relaxed, modern hotel is 5 miles from Grand Park sports complex and 3 miles from the Center for Performing Arts. Straightforward, contemporary rooms come with free Wi-Fi and flat-screen TVs, plus microwaves, minifridges and coffeemakers. Suites add wet bars and separate living areas. Complimentary perks include a breakfast buffet and parking. There's also an indoor pool and a fitness center. ... more   less 

Additional Information about Holiday Inn Express & Suites Carmel - Westfield

Address: 15131 Thatcher Ln, Carmel, IN 46033-8411 (Formerly Rodeway Inn & Suites)
Region: United States > Indiana > Hamilton County > Carmel
Price Range: $162 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Carmel - Westfield 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Comfort Suites Carmel Hotel Carmel
Carmel Comfort Suites
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Carmel - Westfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor is the best!”
ekmmnr, 17 Nov 2016 | Read review
“Don't J-walk, that's my tip. ”
imbronjev, 13 Nov 2016 | Read review
“The rooms on the backside of the hotel are quiet and have a nice view of trees.”
EnjoyTravelAlways, 18 Sep 2016 | Read review
“great location, nice views from the room we stayed in”
aaaalexisonfire, 21 Jul 2016 | Read review
“The King suite is very nice with large frig and micro, mini kitchen. Bathroom roomy and great large walk in shower.”
, 26 Jun 2016 | Read review
5 of 5
USD 114* /night
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Prices are for 1 room, 2 adults
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