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Holiday Inn Express & Suites Indianapolis North - Carmel

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Holiday Inn Express & Suites Indianapolis North - Carmel
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62 Reviews from our TripAdvisor Community

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Showing 62: English reviews
Reviewed 2 weeks ago

Very clean, out of the way, but right off the main drag. Awesome staff, including Lori at the front desk. The room was spacious, and very comfortable. Price was below the average in the area. If I am ever back here, this is where I will be staying.

Thank Tim C
Fort Wayne, Indiana
Reviewed 10 November 2016

In town for the Indy Marathon. Friday night was great. Saturday, fellow travelers' children monopolized the tiny pool. The hotel staff did nothing to control their guests. Granted, only so much the hotel can do, but they made NO effort to ensure their property was being taken care of and their rules were being followed. Later in the day, the...

Thank Keith O
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Indianapolis North - Carmel, responded to this review

Dear Keith O, We appreciate your time in writing a review about your stay at our Holiday Inn Express Indianapolis North - Carmel, IN. We understand that your visit was not as satisfactory as it should have been due to the dismay on how our staff handled your concerns with regards to the pool and your bill. In line with...

Carmel, Indiana
Reviewed 15 July 2016

I booked the KING EXECUTIVE SUITE for my son and daughter-in-law for two nights while they were in town for a quick visit. Upon check in we saw a sign that that the pool was closed until further notice. Bummer. We got to the room and I realized that they had not put them in a suite, so I called...

Thank Mary R
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Indianapolis North - Carmel, responded to this review

Dear Mary R, Thank you for taking the time to leave us with your feedback. It is truly regrettable that you did not fully enjoy your recent stay with us. I sincerely apologize for any inconvenience you may have experienced particularly with some of our room amenities and due shortfalls on our housekeeping services. Rest assured that it is in...

Madison, WI
Reviewed 10 July 2016 via mobile

Stayed here for a basketball tournament. Hotel is nice and appears to be recently updated. Rooms were clean and would be what I would expect. The room appeared to have be in good shape and perhaps recently updated as well. Pool and spa are being redone but not of major concern to us. Location was good and close to lots...

Thank Shannon K
Fort Wayne, Indiana
Reviewed 30 June 2016

We were in town for a wedding and selected this hotel due to its proximity to the church where the ceremony was to take place. Location - Very good, with gas stations, fast food, and a large shopping mall with a Walmart across the street. Outside appearance - Very good, appearing modern and well maintained. Lobby/main floor appearance - Lobby...

Thank PJ_Mojo
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Indianapolis North - Carmel, responded to this review

Dear PJ_Mojo, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good. We are so pleased you liked the convenient location of our hotel in the area and the exterior modern design of our property. However, we are sorry for the shortfalls you have experienced with our elevator, the hallways and the service you...

Lafayette, Indiana
Reviewed 3 May 2016

Very cheap alternative to Sybaris. Only downside were the thin walls. We were next to the stairs and you could hear people going up and down as well as people in the room above us. It was not too bad though and it quieted down in the late evening. Decent breakfast.

Thank nealstarkey
Baltimore, Maryland
Reviewed 19 March 2016

The room was clean and I appreciate having a microwave and mini fridge in the room. However, the mattress was too soft to offer any support and the walls were so thin you heard everything nearby. The floors also creaked and we were woken up when the person in the room above us got up to go the bathroom. It...

Thank BriardM0m
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Indianapolis North - Carmel, responded to this review

Dear BriardM0m, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the cleanliness of our rooms, the convenience of our location, and our internet. However, I was concerned to see that you were not impressed with the mattress, walls, and floors in our rooms. I...

Modesto, CA
Reviewed 12 March 2016 via mobile

Was going to give a four but changed my mind for two reasons. There is no air except for a fan in the Fitness Center. Never heard of that before. Very hot and stuffy. And secondly, workers park where they should not! Found one or two consistently under the overhang. Management needs to do something about this, or could it...

Thank MaryModesto
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Indianapolis North - Carmel, responded to this review

Dear MaryModesto, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment about the room. However, we’re sorry we fell below your expectation regarding the fitness center ventilation and parking arrangement. We will address...

Reviewed 12 November 2015

Hotel was clean, room was comfortable, AC worked fine, good shower nice bath, standard HIX breakfast. Small exercise room, one each bike, elliptical, treadmill, and one bench with free weights. But no internet service, and no help to correct.

Thank LittleBoyBrew
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Indianapolis North - Carmel, responded to this review

Dear LittleBoyBrew, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. Thank you for noting the cleanliness level of our property and I am glad to read that your stay was comfortable. However, I...

Reviewed 12 October 2015

We are spirit elite members which means we stay at Holiday Inn a lot. We have always enjoyed HI hotels up until now. The only good thing about this one was the location and it had comfortable beds, unfortunately we didn't sleep well at all because of the sports team of 8-12 yo kids running wild up and down the...

Thank Lori N
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Indianapolis North - Carmel, responded to this review

Dear Lori N, Thank you for taking the time to express your thoughts and concerns regarding our hotel. It is regrettable to learn about your experience. I do hope that you will allow us to make it up to you and follow up on your concerns. I have sent you a private message to obtain more information. I look forward...

32 photos of this hotel

Management photos: Courtesy of the property manager

All Management Photos (32)
Hotel & Grounds (5)
Pool/Beach Area (2)
Room/Suite (16)
Bathroom (2)
Dining (3)
Other (4)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Express & Suites Indianapolis North - Carmel

Address: 9797 N Michigan Rd, Carmel, IN 46032-8884 (Formerly Country Inn & Suites Indianapolis-North)
Region: United States > Indiana > Hamilton County > Carmel
Price Range: $158 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Indianapolis North - Carmel 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Country Inn & Suites Indianapolis-North Hotel Carmel
Country Inn And Suites Indianapolis-North
Country Inn Carmel
Carmel Country Inn
Country Inn Indianapolis North
Hotel Style:
#5 Business Hotel in Carmel
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Indianapolis North - Carmel staff and other travellers.
2 questions
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Louisville, Kentucky
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Indianapolis North - Carmel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor!!!”
 of 5 bubbles TimC25, 6 Feb 2017 | Read review
“Rooms at other hotels are a good choice.”
 of 5 bubbles keitho355, 9 Nov 2016 | Read review
“Don't stay here - choose a room at a different hotel!”
 of 5 bubbles 761maryr, 14 Jul 2016 | Read review
“Ask for an end room and/or top floor as you won't want a neighbor.”
 of 5 bubbles BriardM0m, 19 Mar 2016 | Read review
“I've got nothing positive.”
 of 5 bubbles lorin106, 11 Oct 2015 | Read review
5 of 5