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DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove

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DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove
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533 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove
See the most recent reviews
Showing 511: English reviews
Kings Mountain, United States
1 review
Reviewed 31 July 2016

Did not honor my companies room rate 2 of the 4 nights because they were sold out. Did not offer free breakfast 2 of 4 nights until I complained to Corporate. Internet unreliable especially in lobby. Night shift employees extremely slow to respond to questions- ask for wake up call first night and did not receive the wake up call.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Michael E
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Michael, thank you for your review. I am sorry that we did not meet your expectations. Please feel free to send me your stay information and I will be happy to look into the rate discrepancy for you. Thank you for your time. More 

The Woodlands, United States
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 July 2016

I stay at many Hilton properties and this one was a bit outdated. I'm sure the hotel will be fine once the updates are complete, but they were in the middle of construction during my stay. The hotel is close to plenty of restaurants if you have a car, but if not you will definitely have to Uber or taxi... More 

Helpful?
Thank Greg H
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for your review. We hope to see you again should your travels bring you back to Chicagoland! More 

Brownsburg, Indiana
2 reviews
Reviewed 28 July 2016

Love this place!!!! The staff is top notch. Michael is awesome!!!! I stay here every quarter and I always enjoy my stay. The hotel is clean, breakfast is great, my room is comfy, and it's always just an overall pleasant experience!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Tammy G
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for the kind review. And we agree, Michael is AEWESOME!! More 

Chicago, United States
2 reviews
Reviewed 27 July 2016

I travel a lot for work and always choose a location with the Hilton Hotels. The Double Tree hotel in Wood Dale Chicago was by for the best service and accommodations I have experienced in a long time. The staff was extremely professional, friendly and helpful. The rooms were exceptionally clean! Way to go:)

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kathrine N
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for making our hotel a part of your travel plans! We look forward to seeing you again. More 

Dallas, United States
1 review
Reviewed 25 July 2016

The staff here is above average, rooms are clean and breakfast is great. But I probably will not stay here again unless I am forced to. When I come to Chicago I stay for a week, and this location has basically no usable Guest Internet service. The internet was un-usably slow, and disconnected me so often I was forced to... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kiel S
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for your review. I am sorry to hear about the internet service interruptions and will look into your concerns. Please accept my apologies for the inconvenience. We certainly hope you will stop in and see us the next time your travels bring you to our area. More 

Chicago, Illinois
1 review
Reviewed 24 July 2016

The hotel is attractive and clean with friendly staff and convenient shuttle service for guests without vehicles (shuttle service provided within five mile radius). The hotel is surrounded by industrial buildings, so the location may not be what many guests expect of a Doubletree. But, it was one of my few Hilton options in the area and very convenient for... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 338brentl
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for taking the time to submit your review. I am glad to hear you enjoyed your time with us. We hope to see you again soon. More 

Neenah, Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 July 2016

Rooms are very nice and clean. Front desk staff is friendly and attentive. Food is sub-par along with restaurant staff. Breakfast wasn't warm and fresh and servers were very unfriendly. I've recommended the Hampton a few minutes away to others who have stayed here and they had a much better experience. Unfortunately there aren't a lot of options in this... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Barleypopsipper
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for your review. I am sorry to hear that we did not meet your expectations and I appreciate you bringing it to my attention. Please be assured we will look into your concerns and make any necessary changes. More 

SURPRISE, United States
1 review
Reviewed 23 July 2016

Very modern hotel. Great staff at the front desk. Close to Woodfield for shopping. Close to expressways. There is a restaurant inside the hotel. Several great restaurants in the area. More than enough parking.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Yvonne J
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you! We're glad to hear you like our new look. Stop in and see us again soon. More 

San Antonio, United States
1 review
Reviewed 22 July 2016

Have checked into Double Tree before and always look forward to their complimentary cookie. Both the cookie and front desk were a warm greeting after traveling. Even though I had called ahead about check-in and was told there may not be a room readily available, we were able settle into our room right away upon arrival. Overall the stay was... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ken P
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for the kind review. We appreciate your business and hope to see you again soon! More 

Springfield, United States
1 review
Reviewed 22 July 2016

The facilities and staff were great. The room was clean and polished and the beds were extremely comfortable. Easy access to Interstate to get to different venues and activities in the Chicago area. The pool was "excellent" per grandchildren and staff kept the pool area clean and fresh towels available.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Steven J
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Excellent!! We're glad you enjoyed your time with us. Stop in again! More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove

Address: 1200 N Mittel Blvd, Wood Dale, IL 60191-1021 (Formerly Wyndham Garden)
Region: United States > Illinois > DuPage County > Wood Dale
Price Range: $100 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove 3*
Number of rooms: 161
Reservation Options:
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Also Known As:
Wood Dale Doubletree
Doubletree Hotel Chicago
Doubletree Wood Dale
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove staff and other travellers.
3 questions
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Questions? Get answers from DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a suite with a terrace”
 of 5 bubbles barbararN5127FA, 7 Nov 2016 | Read review
“Stay away from room #324. It's a connecting room with the storage room and the door is constantly being banged open and shut.”
 of 5 bubbles zeldalaw, 9 Oct 2016 | Read review
“interior rooms could be quieter but since I'm deaf a wee bit of noise doesn't bother me.”
 of 5 bubbles AnneP452, 7 Sep 2016 | Read review
“Ask about construction for upgrades and stay in a room away from the noise. Ask for an inside room.”
 of 5 bubbles gregh80, 30 Jul 2016 | Read review
“Become a Hiltons Honor member. It is so worth it to have on your side.”
  • One Happy Boy
 of 5 bubbles 07TJena, 8 Dec 2015 | Read review
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