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DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove

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DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove
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545 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove
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Showing 522: English reviews
Little Rock, Arkansas
Reviewed 26 August 2016 via mobile

I stayed here a couple of years ago, and it needed a facelift. It got one. The restaurant, bar and welcome area are clean, sharp and modern. The rooms feel fresh and look great. I am looking forward to staying here when I come back (which will sooner than a couple of years).

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Helpful?
Thank cmrud81
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for your review. We are please to hear you like our new look. We hope to see you again soon!

Saint Louis, Missouri
Reviewed 25 August 2016

I had two Jr. suites for my family and they were very nice and accommodating. Suites were clean and fairly large. However, the Internet service is rather slow and I did not receive a complimentary breakfast. Nonetheless I highly recommend this hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank smileyy2
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for taking the time to write. I am sorry to hear of your concerns with our internet service. We will definitely take a look at the system and make sure everything is working properly. Thank you for your business. We appreciate it!!

Champaign-Urbana, Illinois
Reviewed 24 August 2016

The property was renovated recently so the equipments are fresh and up-to-date. I met Dawn Frullani and the manager that day at the ckeck-in, and they are super friendly, helpful, and professional! I really enjoyed my time here and would certainly come back in the future. If you are trying to find a stay in this area, this IS THE...

Review collected in partnership with DoubleTree by Hilton
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Thank capttim22
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for the kind words. We think Dawn is pretty special too ! I am glad you enjoyed your time with us and hope to see you again soon!

Vienna, Austria
Reviewed 22 August 2016

After two bd experiences at Doubletree in Manhattan we abandoned Hilton for five years. We decided to give them another shot due to a promotion. That was a mistake! Badly designed rooms and bathrooms and the shower would not drain so veery unpleasant. The carpeting throughout the room was humid and sticky, our phone did work, upon departure the luggage...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Assunta N
Miri L, on behalf of the staff at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Dear Assunta N Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us...

Reston, United States
Reviewed 22 August 2016

Upgrades and some of the best staff have made this business hotel a great place to stay. TV service needs some help but is acceptable. Bar is friendly but needs more attention in offerings. Menu has been upgraded and is above average. Breakfast menu is limited and overpriced as are the room service offerings.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Samuel D
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for your review, however I am sorry to hear your stay with us was less than perfect. We appreciate your insight and hope to see you again.

Reviewed 20 August 2016 via mobile

Stayed here for four nights. Overall, experience was fine. Rooms are modern with exception of bathtub -- drain and faucet are very rough-looking and should be replaced. Bathroom is very small. Housekeeping could have been more thorough. When we arrived in our room, there was debris in the doorway. Hotel is located in the middle of an industrial wasteland, but...

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Helpful?
Thank Alison C
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you Alison. We appreciate you taking the time to write your review. I am sorry to hear that your stay with us was less than excellent. I appreciate your feedback and be assured that it will be shared with all departments in order to correct any deficiencies we may find. Thank you for your business we hope to see...

Chesapeake, United States
Reviewed 12 August 2016

This location is a great place to stay - the staff was awesome and made me feel very welcomed, the room was great, the food was great! The next time I am in the area I will definitely be staying there and I have already recommended others to do the same!

Review collected in partnership with DoubleTree by Hilton
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1Thank Joseph C
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for your review. I am glad to hear you enjoyed your stay with us. We hope to see you again soon!

Benicia, United States
Reviewed 9 August 2016

If you need to be in the business area or somewhat close to O'Hare, this is a fair choice. A huge plus is FREE parking and plenty of spaces. Although location is in the business park, nearby are several strip malls, restaurants (Portillo), Gas Stations and 7 Elevens nearby. I did not see any grocery stores, but there is a...

Review collected in partnership with DoubleTree by Hilton
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Thank Daphnie A
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for taking the time to write your review. We appreciate your business and are glad to hear you enjoyed our hotel. We hope to see you again soon.

Reviewed 5 August 2016 via mobile

From lobby to rooms all looks nicely decorated. There is a bar and cafe onsite. Staff were friendly and helpful. Room walls are paper thin. You can hear talking, coughing and TV's easily(2nd floor anyway). Beds are firm(little too much for us). We had 3 people in a 2 double bed room but there were only 2 bath towels. We...

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Helpful?
Thank Limeyinusa
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for your review. I am sorry to hear your stay with us was less than excellent. Please be assured that your comments will be shared with all of our departments and any necessary action will be taken to ensure our level of service exceeds your expectations.

Aliquippa, Pennsylvania
Reviewed 3 August 2016

We stayed at this hotel to visit with family for 2 nights. The location is a bit out of the way, but that was fine with us. It was nice and quiet. The room itself was plenty big, although the bathroom was a bit small. They had updated everything in the bathroom except the tub and it showed its wear--very...

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Thank laurajhv
CCaskeyGM, General Manager at DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove, responded to this review

Thank you for taking the time to write your review. We appreciate your comments and take them very seriously. Unfortunately we have had some VERY hot days here in Chicagoland and it keeps our public space HVAC units busy. I hope that it wasn't too uncomfortable for you. We hope that you will stop in and see us again should...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove

Address: 1200 N Mittel Blvd, Wood Dale, IL 60191-1021 (Formerly Wyndham Garden)
Region: United States > Illinois > DuPage County > Wood Dale
Price Range: $117 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove 3*
Number of rooms: 161
Reservation Options:
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Also Known As:
Wood Dale Doubletree
Doubletree Hotel Chicago
Doubletree Wood Dale
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Chicago Wood Dale - Elk Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room towards the back as it is very quiet”
 of 5 bubbles MrPhileasF, 4 Jan 2017 | Read review
“get a suite with a terrace”
 of 5 bubbles barbararN5127FA, 7 Nov 2016 | Read review
“Stay away from room #324. It's a connecting room with the storage room and the door is constantly being banged open and shut.”
 of 5 bubbles zeldalaw, 9 Oct 2016 | Read review
“interior rooms could be quieter but since I'm deaf a wee bit of noise doesn't bother me.”
 of 5 bubbles AnneP452, 7 Sep 2016 | Read review
“Ask about construction for upgrades and stay in a room away from the noise. Ask for an inside room.”
 of 5 bubbles gregh80, 30 Jul 2016 | Read review
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