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04/06/2017 05/06/2017
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    Extended Stay America - Chicago - Westmont - Oak Brook

    855 Pasquinelli Dr, Westmont, IL 60559-1276
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    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 90*
          USD 90*
          USD 90*
          Traveller (29)
          Room & Suite (16)
          Dining (1)
          Chicago Club Inn Suites
          210 reviews
          #2 of 3 hotels in Westmont
           
          Best Western Plus Oakbrook Inn
          489 reviews
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          Hilton Chicago Oak Brook Suites
          963 reviews
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          Hilton Chicago/Oak Brook Hills Resort & Conference Center
          698 reviews
          #3 of 7 hotels in Oak Brook
           
          Overview
          • Excellent39%
          • Very good14%
          • Average7%
          • Poor15%
          • Terrible22%
          24 Mar 2017
          “Long term stay”
          6 days ago
          “Worst hotel ever!!! Find another place to stay.”
          Free Wifi
          Free Parking
          Non-Smoking Rooms
          Suites
          Multilingual Staff
          Pets Allowed
          Wheelchair Access
          Meeting Rooms
          Self-Serve Laundry
          2.5 Star Hotel
          All hotel details
          Offers from Extended Stay America - Chicago - Westmont - Oak Brook
          Special Offer: Save up to 10% TODAY!
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          Chicago Club Inn Suites
          210 reviews
          #2 of 3 hotels in Westmont
           
          Best Western Plus Oakbrook Inn
          489 reviews
          #1 of 3 hotels in Westmont
           
          Hilton Chicago Oak Brook Suites
          963 reviews
          #1 of 8 hotels in Oakbrook Terrace
           
          Hilton Chicago/Oak Brook Hills Resort & Conference Center
          698 reviews
          #3 of 7 hotels in Oak Brook
           
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
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          Traveller rating
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          Reviewed 6 days ago

          We had to clean parts of the room before using it. No supplies, we had to ask for towels and toilet tissue. Waited an hour after check-in and still no one told us room was ready. Sofa bed was unusable. Staff would promise things and...More

          Helpful?
          Response from 00esa, General Manager at Extended Stay America - Chicago - Westmont - Oak Brook

          Please accept my sincere apologies for the service and housekeeping issues you encountered during your stay. We have procedures in place so these types of situations do not occur. Regrettably, we failed during this process and for that, I regret the inconvenience. I have shared...More

          Hotel's Favourite
          Reviewed 20 August 2016

          This was a nice room, away from any hustle and bustle. The room was clean and quiet. The front desk area had a nice, large place to visit with family and watch TV. The indoor pool for the kids was very nice.More

          Helpful?1  
          Response from Manager_11525, Manager at Extended Stay America - Chicago - Westmont - Oak Brook

          We would like to thank you for taking the time to write a review. It is satisfying to know you were able to have a quiet, peaceful stay at out hotel and that you took advantage of our indoor pool. Thank you again for sharing...More

          Reviewed 2 weeks ago

          I booked a room through Booking.Com for two nights, a quick dash in for a Memorial Service. I had a late flight, so I called the Hotel DIRECTLY the morning of check in, to make sure that a late check in was approved, they assured...More

          Helpful?
          Response from 00esa, General Manager at Extended Stay America - Chicago - Westmont - Oak Brook

          Julie, I am so sorry we were unable to accommodate you and sincerely apologize for the inconvenience you experienced. This is a complete failure in delivering the type of service which we want our guest to experience. I am looking into the matter with my...More

          Reviewed 2 weeks ago

          Had a late flight and a 11pm check in. The First room was dirty. Trash from previous person, less then half a roll of toilet paper with no spares, cabinet door hanging off by the hinge, stained tub. Called front desk to be switched she...More

          Helpful?1  
          Response from 00esa, General Manager at Extended Stay America - Chicago - Westmont - Oak Brook

          Gabby, we truly regret our accommodations and service fell short of your expectations. Please accept our apologies for all the inconvenience you had while here. We will share your concerns with our entire team to ensure all our processes are being followed so that our...More

          Reviewed 4 weeks ago

          I've stayed in some low class places, but this one was definitely the worst. We've been on the road for over two weeks, and the apartment we were expecting here has been delayed in being ready. Anyway, we are very tired, and I was looking...More

          Helpful?
          Response from 00esa, General Manager at Extended Stay America - Chicago - Westmont - Oak Brook

          Niki, we truly regret your disappointing experience with us. We strive to provide clean facilities for all our guests and it seems that we fell short of this during your stay. I have shared your feedback with my housekeeping team and immediate steps are being...More

          Chicago Club Inn Suites
          210 reviews
          #2 of 3 hotels in Westmont
           
          Best Western Plus Oakbrook Inn
          489 reviews
          #1 of 3 hotels in Westmont
           
          Hilton Chicago Oak Brook Suites
          963 reviews
          #1 of 8 hotels in Oakbrook Terrace
           
          Hilton Chicago/Oak Brook Hills Resort & Conference Center
          698 reviews
          #3 of 7 hotels in Oak Brook
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Self-Serve Laundry
          • Meeting Rooms
          • Multilingual Staff
          • Room amenities
          • Microwave
          Details
          • Price range
          • USD 69 - USD 138 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Suites ,
          • Family Rooms
          • Number of rooms
          • 140
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Extended Stay, Hotels.com, Orbitz, Expedia, Priceline, Hotwire, Travelocity, Cheap Tickets, TripOnline SA and Cancelon so you can book your Extended Stay America - Chicago - Westmont - Oak Brook reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Illinois >
          • DuPage County >
          • Westmont
          • Also Known As
          • Extended Stay America Westmont
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          Traveller (29)
          Room & Suite (16)
          Dining (1)
          Hotel & Grounds (19)
          Bathroom (4)
          Nearby
          Best Western Plus Oakbrook Inn
          489 reviews
          .72 km away
           
          The Hyatt Lodge at McDonald's Campus
          655 reviews
          2.31 km away
           
          Hilton Chicago/Oak Brook Hills Resort & Conference Center
          698 reviews
          1.57 km away
           
          Chicago Club Inn Suites
          210 reviews
          .62 km away
           
          Nearby Restaurants
          Pappadeaux Seafood Kitchen
          345 reviews
          .28 km away
          Za Za's
          50 reviews
          1.20 km away
          Bohemian Crystal
          127 reviews
          1.25 km away
          Standard Market Grill
          114 reviews
          1.28 km away
          Nearby Attractions
          Tracy's Tavern
          5 reviews
          3.25 km away
          Oakbrook Center
          73 reviews
          3.71 km away
          Theatre of Western Springs
          16 reviews
          3.97 km away
          Drury Lane Theatre
          236 reviews
          4.74 km away
          Questions & AnswersAsk a question
          elizabethannmccfra2
          I'm not sure if I want to stay there, yet? I'm asking because I need to travel by public transportation, & / taxis etc.& I want to stay somewhere safe, for a reasonable rate ,both near Gaelic Park,& Oakbrook mall,& other amenities in the area. Thank you.
          24 March 2017|
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          elizabethannmccfra2
          Is this place near Public Transportation, & is It near Gaelic Park & Oakbrook mall?
          24 March 2017|
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          Edgardo V
          Hi, I would like to know about the Sofa Sleeper in your Deluxe Suite room....What size is this Sofa Sleeper once converted into a Bed.....thx
          12 March 2015|
          Answer
          Response from SueH713_13 | Property representative |
          Hello, the pull out sofa in the deluxe rooms is a queen size. In addition, the bed in the room is a king size.
          0
          Votes
          Room Tips
          "Stay in a different hotel."
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          "Avoid this hotel"
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          "Go to Marriot or best Wester or Fairfield or anything of that caliber. It's worth the money...or even an..."
          Read review
          "Finding a room at a different hotel would be your best bet."
          Read review
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