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Extended Stay America - Chicago - Westmont - Oak Brook

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Traveller (33)
Room & Suite (42)
Dining (1)
Overview
  • Excellent42%
  • Very good14%
  • Average10%
  • Poor14%
  • Terrible20%
Travellers talk about
“long term stay”(3 reviews)
“parking lot”(2 reviews)
“diana”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Multilingual Staff
Pets Allowed
Wheelchair Access
2 Star accommodation
All hotel details
Additional information
Offers from Extended Stay America - Chicago - Westmont - Oak Brook
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Offers from Extended Stay America - Chicago - Westmont - Oak Brook
Special Offer: Save up to 10% TODAY!
Hotel deals
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Rooms
2 Sep.3 Sep.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (138)
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1 - 5 of 138 reviews
Reviewed 2 weeks ago

I am a regular who stays at Extended Stay periodically. This is my first time staying at the Westmont location. We were welcomed promptly by the staff and they were happy to provide us with everything we needed. Hotel is clean, as well as the...More

2  Thank Ashley S
Response from 00esa, Manager at Extended Stay America - Chicago - Westmont - Oak BrookResponded 2 weeks ago

Ashley, thank you for making Extended Stay America your home away from home. We’re glad to know you were impressed with our well-maintained property and that the service provided by Melony went for went a long way in making your stay so memorable. Reviews like...More

Hotel's Favourite
Reviewed 3 weeks ago via mobile

This hotel is on a quiet tree lined street, so you have great views. Nice white kitchen with full size fridge, microwave, two burner stove top, and plenty of cabinets. Large dresser and closet for plenty of storage. Customer service is great and always with...More

1  Thank Renee l
Response from 00esa, Manager at Extended Stay America - Chicago - Westmont - Oak BrookResponded 3 weeks ago

Renee, thank you for the positive review and for taking the time to recognize our hotel. We’re so pleased to know you loved your well-equipped room and that the service provided by our staff went a long way in making your stay so memorable. All...More

Reviewed 4 weeks ago

On first sight this hotel was good for what I needed. A few nights in the area. When I got to my first room, it smelled heavily of weed. As if someone was standing there smoking as I was walking into the door. The toilet...More

Thank llwheeler
Response from 00esa, Manager at Extended Stay America - Chicago - Westmont - Oak BrookResponded 4 weeks ago

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Reviewed 4 weeks ago via mobile

Got into Chicago at midnight with 2 super tired kids. The hotel said we couldn't check in, despite reservation, until 1:20 am. The reason was a nightly computer billing/update cycle but the explanation seemed contrived to say the least. I've stayed at hundreds of hotels...More

1  Thank cowconnoiseur
Response from 00esa, Manager at Extended Stay America - Chicago - Westmont - Oak BrookResponded 4 weeks ago

Thank you for staying with us and for your feedback regarding our front desk service. We are so sorry our service kept you from having an excellent stay. We have shared your comments with our team, as our goal is to ensure every guest has...More

Reviewed 17 July 2018 via mobile

Most important thing I will say about this hotel is that they allow smoking, which I didn't even realize was still a thing. Everywhere smelled like smoke, including our room which was suppose to be non-smoking, yet had an ashtray. If smoking doesn't bother you,...More

Thank Shannon W
Response from 00esa, Manager at Extended Stay America - Chicago - Westmont - Oak BrookResponded 17 July 2018

Shannon, thank you for being our guest. Although we are happy you and your family liked our spacious accommodations, we are sorry the smell of smoke compromised your stay. Your comments have been discussed with our housekeeping team, and we have asked them to make...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
USD 64 - USD 113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
USD 64 - USD 113 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (33)
Room & Suite (42)
Dining (1)
Questions & Answers
Ask a question
elizabethannmccfra2
24 March 2017|
Answer
Response from boitommi |
Yes it is close to oak brook mall u can take taxis and lyft, uber etc, good location ! Have a good one.
0
Votes
Edgardo V
12 March 2015|
Answer
Response from SueH713_13 | Property representative |
Hello, the pull out sofa in the deluxe rooms is a queen size. In addition, the bed in the room is a king size.
0
Votes
Room Tips
"3rd floor is the smoking floor, youll thank me later."
samcro1934
2 million years ago
Read review
"The whole area is quiet which is why I gave a 4/5 for the rooms"
L3341SZjoes
2 million years ago
Read review
"Regular rooms are longer(my preference), Deluxe is boxier with an extra table and desk. Both have plenty of..."
_mommalooski
2 million years ago
Read review
"Wi-Fi needs inprovement"
dangelos653
2 million years ago
Read review
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