We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Courtyard Chicago Elgin/West Dundee

Expedia.comUSD 133*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Courtyard Chicago Elgin\/West Dundee
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

89 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 88: English reviews
Start your review of Courtyard Chicago Elgin/West Dundee
 Click to rate
Elgin, Illinois
Reviewed 18 April 2017 via mobile

The staff could not have been more accommodating and courteous to our guests. They prepared gift bags with water, snacks, and information about the wedding times and location. They also provided a shuttle schedule and made multiple trips before and after the event. The rooms were clean and comfortable. Usually you pay for breakfast but for the wedding group they...

 Report
Helpful?
Thank suekolas
Oak Forest, Illinois
Reviewed 21 March 2017

we stayed here for a dance competition...room was very clean and the pull out couch bed was very comfortable.they were excellent with providing a microwave for my two daughters.and front desk was great when i asked for some toothbrushes. we would definately stay again!

 Report
Helpful?
Thank francoeurhair
Cleveland, Ohio
Reviewed 13 March 2017

It's nice to know that you can rely on Marriott Courtyard to provide a consistent experience. This one was no exception. The lobby reminded me of many others, so I instantly felt at 'home.' The bistro is expensive for what it is, but the food is good and the service was great. It is, in fact, the service that distinguishes...

 Report
Helpful?
Thank Rainewrites
Amie_Wilkerson, General Manager at Courtyard Chicago Elgin/West Dundee, responded to this review

Dear Rainewrites, Thank you for your lovely review. You have certainly made my day as well as all the associates that you mentioned. It is our goal to provide stellar service to all of our guests. Exceptional associates who exceed guest expectations are a source of pride at Marriott. Our Front Desk and Bistro associates truly define the tradition of...

Reviewed 28 February 2017

My family and I recently stayed at the Courtyard Chicago Elgin in West Dundee, Illinois on July 2016, and were originally checked into room 319, but were then moved to room 309 after finding possible bedbugs in the room. The following is my review of my stay at this hotel. A little background on myself: Years ago my workplace had...

 Report
Helpful?
Thank Alpiglet
Sherri V, Manager at Courtyard Chicago Elgin/West Dundee, responded to this review

Hello Alpiglet, Thank you so much for your detailed feedback regarding your stay with us in July. I do remember this stay as we had reported your concerns to our pest services. The room in question was inspected by our company's preferred service which they reported to be clear. We truly appreciate the concern you display for the safety of...

La Habra
Reviewed 11 December 2016 via mobile

Nice atmosphere , friendly, efficient staff. We were here with a party of 8 including a one year old and the staff could not have been nicer or more accommodating . Cody at the front desk was such a big help. I would have given the hotel 5 stars but they stop serving breakfast at 10 am which I feel...

 Report
Helpful?
Thank Operagolf
Lincroft, New Jersey
Reviewed 4 December 2016

This was a 3-day solo business trip; I have stayed at this Courtyard for prior trips as the location is convenient to my client. I have to say that the people here were very friendly, very professional, and helpful. I had two special room requests that I made as part of checking in through the app - both were honored....

 Report
Helpful?
Thank David B
Atlanta, GA
Reviewed 3 November 2016

Staying at this property is pretty much like every other Courtyard (yay for consistency). They have the new "Bistro" in the lobby....kind of over priced but there if you need it (there is a place called Alexander's across the parking lot....would recommend it!) Only issue I had was the lack of parking and worse, lack of lighting in parking lot....

 Report
Helpful?
Thank Momvold
Amie_Wilkerson, General Manager at Courtyard Chicago Elgin/West Dundee, responded to this review

Dear Momvold, Thank you for feedback. We did take your comments to the desk very seriously. We have already started replacing these lights to ensure there is proper lighting. Safety and security of all our guests is our number one priority. Thank you again, and we do hope you will stay with us again. Sincerely, Amie Wilkerson Dual General Manager

Wayland, ma
Reviewed 29 September 2016

I am a long time platinum Marriott member. The room was OK. The lobby is typical "bistro" remodel. I had provided my Marriott rewards number a week prior to check in - it wasn't on file. So I didn't get my room type. Hug bummer. The real sticker was that the outlets for use (all of the others are on...

 Report
Helpful?
Thank Waylandtransplant
Amie_Wilkerson, General Manager at Courtyard Chicago Elgin/West Dundee, responded to this review

Waylandtransplant, Thank you for taking the time to share your recent experience at the Courtyard by Marriott Chicago Elgin/West Dundee with us. As the staff service of our hotel is a key priority, I am very sorry that your stay fell short of your expectations. Please rest assured that your comments have been shared with the appropriate team members in...

Moline, Illinois
Reviewed 24 September 2016

This is an older property that has been nicely renovated. Rooms are typical for a Courtyard, well appointed and decent lighting for the most part. The Bistro was okay, overpriced, but the food was good. Fitness room and pool looked nice, but we didn't try either. What makes this property special is the staff. Friendly, outgoing and very helpful. Only...

 Report
Helpful?
Thank wolfcookie
Reviewed 11 September 2016 via mobile

Booked suite. They put me in a regular room with 2 queens beds. Ordered Cobb southwest salad from bistro. $17 with water and tip. See the attached pic. Mostly old cores of lettuce Tv has about 10 HD channels. It's 2016!! Coffee maker was filthy and of course, there's no complementary coffee. Won't be back!!!

 Report
Helpful?
Thank Craig h
Amie_Wilkerson, General Manager at Courtyard Chicago Elgin/West Dundee, responded to this review

Dear Craig h, Thank you for taking the time to leave your comments about your recent stay with us. Unfortunately I am very sorry to hear it was not a great experience for you. I appreciate the opportunity you have given us to address and correct these areas moving forward. At Courtyard we strive for satisfaction in all areas of...

36 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (10)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (3)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Room/Suite (10)
Viewed
Pool/Beach Area (1)
Viewed
Dining (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (12)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near West Dundee
0.3 km away
Holiday Inn Hotel and Suites Chicago Northwest
0.1 km away
TownePlace Suites Chicago Elgin/West Dundee
3.8 km away
Country Inn & Suites By Carlson, Elgin
Show Prices
Show Prices
Show Prices
0.6 km away
Hampton Inn Chicago/Elgin
7.6 km away
Chicago Marriott Northwest
Chicago Marriott Northwest
#4 of 9 in Hoffman Estates
260 reviews
0.4 km away
Quality Inn
Quality Inn
#5 of 8 in Elgin
99 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard Chicago Elgin/West Dundee

Address: 2175 Marriott Dr, West Dundee, IL 60118-9182 (Formerly Courtyard by Marriott Chicago West Dundee)
Region: United States > Illinois > West Dundee
Price Range: $142 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago Elgin/West Dundee 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotwire, Hotels.com, Orbitz, Marriott, Priceline, Cancelon, TripOnline SA, HotelQuickly and Hotel.de so you can book your Courtyard Chicago Elgin/West Dundee reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Chicago West Dundee Hotel West Dundee
Courtyard West Dundee
West Dundee Courtyard
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Courtyard Chicago Elgin/West Dundee staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“just ask for your need...they were great”
francoeurhair, 20 Mar 2017 | Read review
“There aren't any good rooms!”
Waylandtransplant, 28 Sep 2016 | Read review
“Alexander's Cafe is just across the parking lot and they have good food.”
wolfcookie, 23 Sep 2016 | Read review
“First of all, be sure you go to the right motel. There is a regular Marriott in the same vicinity. End room on top floor for minimal noise.”
SueBee1951, 26 Aug 2016 | Read review
“the south and west sides are on the road”
JBretteD, 21 Aug 2016 | Read review
5 of 5
Expedia.com
USD 133* /night
View Deal
HotelQuicklyUSD 158
CourtyardUSD 133
Orbitz.comUSD 133
View all 9 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates