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My family and I stayed here for one night for an early morning volleyball tournament. Hotel is going through renovations, signs were posted no mess to be seen. The only issue we had was the elevator floor one button didn’t work properly, had to press...More
My first review of this property was in
March of 2013. Four years later, it’s no better. They make it seem like they are going through a remodeling and upgrade process to cover up sheer lack of upkeep and maintenance.
In 2013 I wrote about...More
Response from Amie_Wilkerson, General Manager at Courtyard Chicago Elgin/West DundeeResponded 15 December 2017
Thank you for leaving your feedback. I am very sorry to hear that you did not enjoy your stay. We are in fact doing some construction due to a pipe burst earlier in the year. Again, I am sorry to hear that you...More
Hotel is in a great location and has a great staff. Lobby area as with most Courtyards is functional, comfortable and inviting. However, construction throughout the hotel hampered our experience as there was noise and smells associated with construction that impacted our stay. I would...More
Thank Michael F
Response from Sherri V, Manager at Courtyard Chicago Elgin/West DundeeResponded 14 November 2017
Thank you for taking the time to leave your feedback regarding your recent stay with us. Though I am glad to hear your stay was mostly enjoyable and that you were able to utilize our public space, I do greatly apologize for the...More
Hotel has a good location and has a friendly staff but is under renovation.
My second floor room was too noisy (at night) and I packed up left right away.
Relocated to a nearby hotel that was
recommend by Courtyard staff.More
1 Thank tkolner
Response from Amie_Wilkerson, General Manager at Courtyard Chicago Elgin/West DundeeResponded 10 November 2017
Thank you for your feedback on TripAdvisor. I am so sorry that you were inconvenienced by our construction. We have spoken with the team to ensure that there is no noisy work being down beyond 6pm. I can certainly understand how frustrated you...More
From Check in to check out this place is smooth. From a coffee shop with Starbucks to a bar, to games both board and yard this place was amazing. Could use and indoor hot tub and walls are a bit on the thin side for...More
USD 88 - USD 139 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Courtyard By Marriott Chicago West Dundee Hotel West Dundee ,