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Residence Inn Chicago Waukegan/Gurnee

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Residence Inn Chicago Waukegan\/Gurnee
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190 Reviews from our TripAdvisor Community

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Showing 188: English reviews
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Reviewed 6 days ago NEW

My employer's HQ is in the area and I've stayed all around the area over the past ten years, but never at this place. My bad: I guess I didn't realize it was there. Residence Inns provide a nice environment for the extended traveler with more room and conveniences in the room. This one holds a little reception in the...

Thank betona
Baton Rouge, Louisiana
Reviewed 2 weeks ago via mobile

🌸Perla greeted us when we walked in. She processed our reservation quickly. Ask why we where here, offered us breakfast, gave us the "Dear Navy Families & Friends" packet and gave us more information! 🌸She is a keeper! 📌We arrived early but Perla suggested another room; we took it. The room was clean; just what was advertised. Everything was great!...

Thank Hamptons09
Reviewed 2 weeks ago

I stay at Marriott properties often and I can say that this hotel met all of my expectations. They were helpful with ideas of where to eat, accommodated all of our needs and questions. We had a two bedroom suite, which was perfect for the four of us that attended Navy PIR and made a great place for us to...

1Thank Rhonda S
Dave C, General Manager at Residence Inn Chicago Waukegan/Gurnee, responded to this review

Thank you so much for your continued loyalty to Marriott Rhonda 5! The team is equally as proud of your Sailor as you are and we appreciate their commitment and dedication. We're glad to have been here to serve you and your family and hope you'll be back again!

Orlando, Florida
Reviewed 4 weeks ago

We recently stayed at this Residence Inn when we were up to see our son graduate from boot camp at RTC Great Lakes. It is located only 10 minutes from the base which made it ideal. When the folks the folks at the front desk asked why we were were visiting, they gave a packet of info on how to...

1Thank al48701
Dave C, General Manager at Residence Inn Chicago Waukegan/Gurnee, responded to this review

al48701, Congratulations again to you and your son on such a proud accomplishment. Our team consistently remains focused on providing the highest level of service to all guests and we appreciate you all. Please pass along our special thanks to your son for his service. We hope to see you all again!

Reviewed 17 February 2017 via mobile

Friendly place, big rooms / suites with cooking facilities, always clean and food thrown in on some weekday nights. Good value. Nothing much within walking distance though. Always my first choice in the area.

Thank IanofMelton
Dave C, General Manager at Residence Inn Chicago Waukegan/Gurnee, responded to this review

Thank you for staying with us IanofMelton. We're happy to be your first choice and to hear you can rely on us to provide the services and quality product you're looking for. Please come back and see us again soon!

Calgary, Canada
Reviewed 30 January 2017

Hotel has suites with kitchen, living room and bedroom. Good for long term stay. No restraunts close by. The McDonalds is 0.7 miles from hotel. Other restraunts a little further. They have tennis court and outdoor pool.

Thank Tom H
Dave C, General Manager at Residence Inn Chicago Waukegan/Gurnee, responded to this review

Tom H, Thank you for choosing the Residence Inn and for sharing your feedback. We sincerely appreciate your business and hope to see you again.

Pinellas Park, Florida
Reviewed 28 January 2017

The room was spacious, with a combination of work space and home feel. Full size appliances and dishwasher for all the comforts of home and not having to eat out every meal. Speaking of meals, the buffet breakfast has a great combination of hot and hearty foods as well as healthy and refreshing. The staff was very friendly and provided...

1Thank Phillip M
Dave C, General Manager at Residence Inn Chicago Waukegan/Gurnee, responded to this review

The Residence Inn family truly appreciate those who serve our country Phillip M. We're glad we were able to provide you all with such a positive guest experience. Thank you so much for staying with us and for sharing your comments. Be sure to come back again!

Seattle, Washington
Reviewed 11 January 2017 via mobile

This is a great hotel at a great price. The staff is friendly and knowledgeable. The Internet is good and the rooms are spacious. They have a great hot breakfast in the morning too. The amenities were excellent. I would recommend staying here.

1Thank Sllabrasca
Dave C, General Manager at Residence Inn Chicago Waukegan/Gurnee, responded to this review

Sllabrasca, Thank you very much for staying with us and for taking the time to share your feedback. We're so happy to have been able to provide you with such a positive guest experience and sincerely appreciate your recommendation. We hope to see you again!

Boston, Massachusetts
Reviewed 11 January 2017

Services, cleanliness, amenities are excellent - and as good as you would want in a home away from home, perhaps better. Well appointed rooms are very clean, services are great and easy to use. But what stands out most are the people and their exemplary service. Exemplary. They will, and do, go out of their way not just to be...

1Thank Us1101
Dave C, General Manager at Residence Inn Chicago Waukegan/Gurnee, responded to this review

UW1101, We can't thank you enough for the raving review and for highlighting the efforts of specific team members. As you experienced, our entire Residence Inn Waukegan family has a passion to serve and take personal ownership in making every guest feel at home. Your loyalty to Marriott is so much appreciated. Just remember there is always space in our...

Reviewed 26 November 2016 via mobile

We stayed at the Residence inn the week of our son's PIR and it was great. It is located 4 miles from the base, around the corner from Sarge's Meet & Greet and close to walmart and several restaurants. It made everything very convenient. The staff was very friendly and awesome and kept our towels fresh and beds made neatly....

2Thank Becci H
Dave C, General Manager at Residence Inn Chicago Waukegan/Gurnee, responded to this review

Becci H, Congratulations to your son and family on such a proud accomplishment. We're always so thrilled to share in the joy of our Navy families and their sailors. The team is happy to hear you enjoyed your stay and you found everything you needed so conveniently located near the hotel. Best of luck to your son and we hope...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Thrive on Long StaysThe Residence Inn Chicago Waukegan/Gurnee offers superb convenience and comfort among Waukegan and Gurnee, Illinois hotels. Choose from studio, one-bedroom and two-bedroom suites at this hotel, with separate living, dining and sleeping areas. Work comfortably at your spacious desk with voice mail and free high-speed internet, and take advantage of your fully-equipped kitchen with our complimentary grocery shopping service. Start your day right with our daily free hot breakfast, and join us Monday through Thursday for a complimentary light dinner social, featuring our Manager's Barbeque on Wednesdays. Residence Inn Chicago Waukegan/Gurnee is located minutes from the Great Lakes Naval Training Center, major corporations, Six Flags® Great America and Hurricane Harbor theme parks, fine shopping at Gurnee Mills or Premium Outlet Malls and a mix of history and fun at Bristol Renaissance Faire or in Historic Long Grove. Welcome to our little piece of Chicago at Residence Inn Waukegan/Gurnee. ... more   less 

Additional Information about Residence Inn Chicago Waukegan/Gurnee

Address: 1440 S White Oak Dr, Waukegan, IL 60085-8300
Region: United States > Illinois > Lake County > Waukegan
Price Range: $142 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chicago Waukegan/Gurnee 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Residence Inn Chicago Waukegan / Gurnee Hotel Waukegan
Residence Inn Waukegan
Waukegan Residence Inn
Hotel Style:
#2 Family Hotel in Waukegan
#3 Business Hotel in Waukegan
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chicago Waukegan/Gurnee staff and other travellers.
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Questions? Get answers from Residence Inn Chicago Waukegan/Gurnee staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor!”
 of 5 bubbles RhondaS609, 8 Mar 2017 | Read review
“Studio suite is perfect if you do not need a private bedroom setting.”
 of 5 bubbles 583phillipm, 27 Jan 2017 | Read review
“Let them know what you need/preferences and they will take care of you.”
 of 5 bubbles Us1101, 11 Jan 2017 | Read review
“The rooms not facing the road must be quieter. You could hear cars and there was construction noise outside across the road one morning.”
 of 5 bubbles feathers134, 31 Oct 2016 | Read review
“If you are here for the graduation, ask questions, Staff knows the details and are helpful.”
 of 5 bubbles wantwogolf, 31 May 2016 | Read review
5 of 5